Customer Ratings & Reviews
- Model:
- i5415-A315BLK-PUS
- SKU:
- 12675458
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Coulb improve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an HP that had a camera in the computer, not the flip up this one has. It also could play CDs. My tech help complained that it was slow. Well, I have time to spare, so that didn't bother me. This one cost twice as much and getting used to the new program is stressful.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent All-in-one.. I would recommend it..
I would recommend this to a friendTerry B.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think the computer was loaded correctly. It doesn't display the correct time. I still cannot get into my accouts or connect with Amazon to log in or other sites that I need to use. It is frustrating. I have mr passwords but I cannot bring up the sites that I use. I have not been able to hook up my wireless canon printer. I would call the store but I was treated so rude that I am very soured on any service I might receive. I am very sorry I spent this much money on something I cannot use efficiently.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TerryB,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 24 Touch screen All-In-One due to the numerous issues and support service. This is certainly not the type of feedback we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Arrived broken entirely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I opened the box and the computer was completely smashed it. The legs and screen were broken. Now, I am trying to get a replacement. it's a hassle. I would not buy open box online again. First and last time.
No, I would not recommend this to a friendDisappointing experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed. Not being a techie, I relied on the salesperson to guide me towards a desktop that would easily meet my needs and be an upgrade to my existing Dell. Not only did I need to have additional memory added, which I mentioned to the salesperson, it lacks a built-in CD/DVD player, and for someone with several thousand songs on my iTunes account from various sources, having to purchase a stand-alone device is annoying. There are other issues, but I've slowly learned to work around them.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello RJPG,
Thank you for taking the time to leave us your review. We sincerely apologize for your purchase experience. We appreciate the feedback you have given and will use it to help improve our products and services. If you need help, please use the following information to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Efficient and Space-Saving All-in-One Touchscreen
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Inspiron 24” Touchscreen All-In-One desktop is a very convenient option for our family computing needs. We wanted to have one for our workstation in Kitchen for kids to access and for browsing kitchen recipes, watching YouTube videos and were looking for a capable and versatile system and this specification matched all our requirements. Unboxing: It comes with boxes with keyboard, mouse, stand for monitor/system and power supply. Just unbox and install the stand, connect the power supply and turn it on for setup. Performance: AMD Ryzen 5 7530U processor is a mid-range option with multitasking capabilities with 6 cores/12-way processing and provides smooth performance for most day-to-day simple tasks, like web browsing, watching YouTube/multimedia videos, social media accessing and so on. It may not be good for gaming that requires high end processors, this is good enough for our use cases/scenarios for our kitchen workstation. Comes with Windows 11 operating system as preinstalled. Display: Comes with 23.8 Full HD 10-point multitouch screen with 1920 x 1080 resolution offers an interactive and immersive color and clarity. Touchscreen navigation is smooth when accessing menus and interacting with applications. Touchscreen adds versatility and ease of use with Windows 11. You have a big tablet on the countertop. The compact design integrates the computer components into the monitor, eliminating the need for a separate tower. Memory: With 8 GB of memory, the system is smooth when accessing videos and multitasking with multiple applications simultaneously without any significant performance bottlenecks. It would have been great if they had had 16GB for this price range as RAM are so cheap these days. Storage: The 512GB SSD provides a decent amount of storage space for storing all the required files and pictures. We do have a 2TB SSD drive that we use to backup all our data including our pictures, so this was not a major factor in our decision. SSD drive offers faster read and write speeds compared to traditional hard drivers and boots quicker like laptop and reduces application loading. Also, reduces heat production and runs smoothly with no hard drive noise. Love it. Design: All-in-one systems like this are a very sleek and space-saving design and is very advantageous if you needed a clutter-free setup with minimal wires or towers. It does come with WiFi6 for greater reliability and faster wireless access. Also, it comes with built-in media SD memory card reader for quick photo transfer from camera. It features USB Type-C USB3 gen2 ports for quick connect smartphones. Pros: Space-saving design, touch screen functionality, integrated speakers and peripherals, WiFi6, Type C USB Gen2 ports, Sleek and minimalist black look, Easy setup. Cons: Limited upgradability, Price point, limited display size options, repair complexity if it fails. Overall, it suits our specific use cases and is a personal choice as there are better performance available with laptops/desktops these days for this price point. Highly recommend for anyone who needs a space saving design.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the computer less than a month and it crashed. I would not get it a high rating. Thought Dell was a good computer since the other ones I have are over 10 years.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LindaC,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 24” touch screen all-in-one. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I did like it but the blue screen keeps popping up... Now it won't even come on .
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LauraJ,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 24 Touch screen All-In-One. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Your feedback will be shared with our quality team for consideration in future enhancements in products.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve the issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Stay far, far away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage product. Will never, under any circumstances buy this again.
No, I would not recommend this to a friendNot so inspired Inspiron 24"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is not the best for documents. Other than that it is what I would call average.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Lorie,
Thank you for taking the time to leave us your review. We are sorry to hear that the Dell - Inspiron 24"" Touch screen All-In-One Computer did not meet your expectations.
We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. We will share your feedback with our quality team so that improvements can be made to our current and future products and services.
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Not What I Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working. Geek squad installed the computer but it isn’t workint
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello FitnessFan,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 24 Touch screen All-In-One. This is certainly not the type of feedback we like to hear from our valued customers or the type of product Dell intends to deliver.
Your feedback will be shared with the quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because the computer did not recognize the wireless keyboard. Also didn’t come with wireless mouse, although I was able to get one from my local Best Buy
No, I would not recommend this to a friendFunctional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional. Little things bother me: location of power button, no earphone jack, limited USB Type A ports, only one port available without reaching to back of screen
No, I would not recommend this to a friendThe wait was worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took 4 days to get computer back. Put I'm been having fun with it since getting it home.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear JeanetteW,
Thank you for taking the time to leave a review of your Inspiron 5415. We are happy to hear that you are enjoying your device. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or concerns we recommend reaching out to one of our customer service representatives using the toll-free number or chat link below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
beware open box online
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product through open box online. Will never do that again, computer came broken. I was buying it as a birthday present so I didn't give it to the person for 30 days, since it past the 2 week return policy Best Buy 800 # would not take back. I was told to take to my local store which was very helpful, they returned it and helped me purchase a new one in that store. only buy open box from the store level.
No, I would not recommend this to a friendFor that price, it's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy dell computer for my own personal use. It lasts longer.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi HermanM,
Thank you for taking the time to leave us your review. We appreciate your feedback and will use the contents of your to help improve future Dell products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
If you have any questions or concerns regarding your Dell computer or need technical support, please don’t hesitate to contact the Dell Support Team at the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Issues with this computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have a good experience with this computer. I purchased it and 6 days later i had to take it back to the store for geek squad to repair. The mouse was getting stuck after 3 days i got the call that it was ready. I picked it up & I still had the same issue so I returned it. I shouldn't have had to take it back to the store after 6 days to be repaired. I'm very busy & it was a big inconvenience for me
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Tiffiney,
Thank you for taking the time to leave a review of your Inspiron 24” touch screen all-in-one. We value your feedback. We are sorry to hear that you were experiencing an issue with the touchpad on your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took up a lot of space on my desk. Plus, looking at the screen made my eyes hurt. I tried to adjust brightness settings, etc. but that didn’t help. Also, the webcam quality isn’t the best but it’s a webcam. Maybe my expectations are too high. Needless to say, I didn’t spend a lot of time with it before returning.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey JustinB,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 5415. We are sorry to hear that you were experiencing several issues with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting xbox popping up whenever i turn computer on and cant figure out how to get rid of it. Sometimes i get a blak screen when i boot up. Dont like the fact i have to enter a password when logging in.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings LisaH,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 24” touch screen all in one. We are sorry to hear that you are experiencing an issue with your screen going black. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Display Troubleshooting Link: https://rb.gy/51u33
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dell computer I ever owned. Turns on by itself. When you turn it off the light comes back on. The sound for music is tintie and doesn't sound good. Plus there is no cd player in the computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MichaelB,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Dell Inspiron 24 Touch screen All-In-One. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell