
Rating 4.6 out of 5 stars with 767 reviews
4.6- Ease of use (144)
- Touch Screen (118)
- Processor Speed (97)
- Performance (78)
- Size (24)
- Camera Quality (9)
- USB Ports (4)
- Setup (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great all in one PC
Needed new PC because my current one couldn't run Windows 11. Love this all in one PC/monitor. So easy to setup. Runs very fast and colors/sharpness of monitor is great. Shout out to PC tech who helped me pick it out! GO GEEK SQUAD!!!
Posted by PamelaJ
- Rated 4 out of 5 stars
Buyer Beware
The only reason why I did not give this computer 5 stars is because Best Buy sold me a broken computer. I opened the box and the left side leg was broken. I think it may have been refurbished because it was tape where somebody tried to fix it. Grant it, I did not unbox the computer for about two months because I was waiting for a computer. desk, I asked Best Buy could the replace the computer because it was broken,. They said no because it was out of warranty. I told them it was broke coming out the box, I do not want a refund just a computer with two sturdy legs. Best Buy of refused and told me to ask Dell. Dell would not replace it either. I will not shop at Best Buy anytime soon or Dell either. Besides the shabby computer legs the computer worked fine
Posted by JayJ
- Rated 4 out of 5 stars
Keep your desk neat with an All-In-One!
Bought 2 of these machines and paired with 2 external monitors for dual display. One of the 1 machines I had to return as after initial setup - it wouldn't power back on. The other machine was fine - although I noticed it skipped a few items during initial setup. That's the reason for 4 of 5 stars - just a couple initial quicks. Since then - they have been rock solid and good performers!
Posted by TechMatcher
- Rated 5 out of 5 stars
Good quality, easily changes to your liking
This computer is great. The screen tilts back so that you can adjust it to your liking. Its a touch screen with very good response to your finger or to a stylus. I love the fact that the camera can be pushed down in case you are like me and get paranoid about having your camera out all the time because of hackers. This computer is great if you dont want to have a modem since its all in one. Comes with a keyboard and mouse but you can always swap those out with cooler ones like I did. This is perfect for daily use like watching movies, typing, doing homework, etc. Im not a gamer so I dont know how it holds up with gaming.
Posted by DejaC
- Rated 5 out of 5 stars
First Time Open-Boxer
Being a small business, having a reliable computer that can keep up with our demands is a critical component to our continued success & ability to provide for our customers - I was leery of the open box purchase, just because you never know these days what you're going to get, but I couldn't pass up the fact that it was rated as "excellent" for the price point being offered (you'd be foolish NOT to take the deal!). Since this was my first time open box purchase, I will say I am a convert who will take advantage of the open box option when it comes up! The computer works great for our office needs, it's pretty sleek & modern in appearance & feel, and was straightforward and user friendly to set up (not NEARLY the process of years past!). I can confidently say I'd recommend anyone to Best Buy not only for their electronics & entertainment needs, but to also take a chance on the open box deals whenever they can - Best Buy has been great to work with!