Customer Ratings & Reviews
- Model:
- i5415-A315BLK-PUS
- SKU:
- 6537436
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Inspiron 24" All-in-One's ease of use, responsive touch screen, and overall performance. Many appreciate its compact size and sleek design, finding it ideal for various spaces. While some users noted minor issues with the camera quality and number of USB ports, the positive feedback on ease of use and performance outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
Issues with this computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have a good experience with this computer. I purchased it and 6 days later i had to take it back to the store for geek squad to repair. The mouse was getting stuck after 3 days i got the call that it was ready. I picked it up & I still had the same issue so I returned it. I shouldn't have had to take it back to the store after 6 days to be repaired. I'm very busy & it was a big inconvenience for me
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Tiffiney,
Thank you for taking the time to leave a review of your Inspiron 24” touch screen all-in-one. We value your feedback. We are sorry to hear that you were experiencing an issue with the touchpad on your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dell computer I ever owned. Turns on by itself. When you turn it off the light comes back on. The sound for music is tintie and doesn't sound good. Plus there is no cd player in the computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MichaelB,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Dell Inspiron 24 Touch screen All-In-One. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took up a lot of space on my desk. Plus, looking at the screen made my eyes hurt. I tried to adjust brightness settings, etc. but that didn’t help. Also, the webcam quality isn’t the best but it’s a webcam. Maybe my expectations are too high. Needless to say, I didn’t spend a lot of time with it before returning.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey JustinB,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 5415. We are sorry to hear that you were experiencing several issues with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this computer. First the speakers did not work. Then found out the microphone did not work. While the Geek Squad was able to fix both issues, I did not feel I could trust this computer. Returned it for a HP. I use my computer for remote teaching so it must be reliable.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear GayleB,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 24 Touch screen All-In-One due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
We really hope that you would give Dell an opportunity when making your next purchase
If you are still experiencing issues, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting xbox popping up whenever i turn computer on and cant figure out how to get rid of it. Sometimes i get a blak screen when i boot up. Dont like the fact i have to enter a password when logging in.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings LisaH,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 24” touch screen all in one. We are sorry to hear that you are experiencing an issue with your screen going black. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Display Troubleshooting Link: https://rb.gy/51u33
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
John
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of issues - power turns on and off. Pop up "Microsoft did not download properly"; or "Windows did not load correctly"; or "No internet connection; Screen went dim on it's own.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow unresponsive for updates and no communication and did not receive all of the products , having to drive back to the store for the fourth time to try to get all of my products
No, I would not recommend this to a friendpoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping container the computer was in was not properly packed, and the shipping box was crushed so I did not open the box but returned the package to best buy for a refund.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing power cord and stand. Can’t get the store directly on the phone. Much to busy to go stand there and wait for them to look for crap
No, I would not recommend this to a friendPC returned within a week.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This desktop came with NO setup instructions and no hint as to where to find them on Dell's website. There were a number of errors, appearing to be hardware failures, in the first few days. I returned the pc to the store and purchased an HP, as we had always done before.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JohnO,
We want to thank you for taking the time to leave a review of your Dell Inspiron 24” touch screen all-in-one. We are sorry to hear that you were experiencing an issue with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve our current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Bad computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Only purchase in November 2023 and I have had to call dell 6 times and they still will not refund or replace the computer. I have had hp for five years and never a problem like this. It will not come on at all the screen only flashes.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey SherryC,
We appreciate you taking the time to leave us your review. We are sorry you are experiencing display issues with your Inspiron 24” touch screen all-in-one. It's important for us to hear about discrepancies in our products for consideration of future development. To help you with the display that you are experiencing, I have provided troubleshooting steps with the full article that can resolve the issue.
Here's the steps to help resolve your issue:
1. Verify display or video issues on an external monitor.
2. Check for physical damage on the LCD screen.
3. Run hardware diagnostics on the LCD screen.
4. Verify the display or video issue in Windows Safe Mode.
5. Update the video card (GPU) driver, monitor driver, chipset driver, and BIOS.
6. Download and install Microsoft Windows Updates.
7. Change the video or display settings, and adjust the brightness.
8. Touch screen troubleshooting.
9. Run a Video Stress Test using Dell SupportAssist.
10. Perform a Windows System Restore.
11. Restore the computer to factory defaults.
You can read the full article on solving display issues here: https://dell.to/2Sx1VkZ
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with service! Computer was supposed to be set up in store transferring my information from old computer. Now after I get it home I get message that windows did not fully load and when I called for tech help they said I would have to have pay $149 for someone to come to home or bring computer back to store!
No, I would not recommend this to a friendnot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer would go dark after several minutes of use, usually in the middle of work. called geeksquad and waited 5 hours for assistance to no avail. the next day we went back to the store we originally purchased the dell and bought a lenova all in one. so far so good.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi CBW1,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 24” touch screen all-in-one. We are sorry to hear that this device did not meet your expectations and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product wasn’t even considered open box. It was more like out of the box. It had missing components and broken parts. This was my first open box purchase and I was ripped off with this product.
No, I would not recommend this to a friendDouble Check Dell's Quality Assurance!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System broke down in less than 2 months. Apprently an internal part "was loose."
No, I would not recommend this to a friendSales Associate lying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sales person did not tell me the truth about any items I purchased. He said that buying your $179.00 for the membership entitled me to have best buy to install all my purchases
I would recommend this to a friend- Pros mentioned:Processor speed, Touch screen
Great computer for my business
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a space-saving computer due to the limited space I have available. I’ve never owned an all-in-one so decided its time to get one at a reasonable price with good specs. The Dell Inspiron 24” AiO model 5415 has fit that bill perfectly. I’m not a gamer, I use this mostly for business, Zoom meetings, real estate listings, etc. For my needs it has performed wonderfully. This AiO has a AMD Ryzen™ 5 processor coupled with 8 gigs of RAM and it is more than capable for my purposes. Its very quick and responsive as I usually have many programs running at the same time. I’m just in the beginning phases of using the touch screen capabilities. I’m old school and have used a mouse forever, but I’m starting to really like the touchscreen. And I definitely appreciate the anti-fingerprint screen. It’s a matte finish and I see no glare from my windows, lights, etc. The included keyboard is a nice size for my hands as its rather wide and the keys are nice and responsive. The included mouse is no frills but gets the job done just fine. I do wish the keyboard was backlit but I'll make do without or replace it eventually. And the screen size is perfect for my space with great clarity and vibrant saturation of colors. I also love the pop-up camera which stores away nicely when not in use. Overall I have really been enjoying this AiO and the functionality it provides for my business and the applications I use. Highly recommended.
I would recommend this to a friend Crappy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy lasted 1year and half used it for kids school and now it flashed colors and wont go back to pc mode
No, I would not recommend this to a friendWast of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase it. However they could not find one.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues. Should have purchased a different brand
No, I would not recommend this to a friend