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Customer Ratings & Reviews

Your price for this item is $465.99
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Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 3020's excellent performance, ease of use, and quiet operation. Many appreciate its compact size and the speed provided by its RAM and storage. The affordable price point is also frequently praised. While some users are adjusting to Windows 11, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 310 reviews
  • Rated 3 out of 5 stars

    gets stuck on power saving mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem so far is that when it shuts down to save power, it will get stuck, and you have to force it off by pressing the power button, and if you haven't saved your work, you just screwed. I lost 2 pages of my paper, not knowing that it wasn't saved, and because I couldn't get in to save it that was on me.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Rhonda,
      Thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are experiencing an issue with your device intermittently shutting down. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue and an additional link for the troubleshooting guide for your device.
      Intermittent Shutdown Troubleshooting Link: https://bit.ly/3VT3g40
      Inspiron 3020 Usage & Troubleshooting Guide: https://dell.to/3JmtCE4

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    My New Technical Support Department!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, i purchased a very nice Dell and i am so in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice if you're looking for a new desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a new desktop - here's quality and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Thx xxxxxxcccccccccccc c bbnjjgfzxfggbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL CPU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the product we needed to get our day-to-day projects accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 3020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several weeks of use with no problem. Nothing wrong to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful explain everything I needed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good entyr deaktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the power supply. When the same model is available with upgraded video cards from the manufacturer the power supply should be the same across the board. Comes with 180w without the upgraded video card and 300w with the upgraded video cards. So future upgrades are not as straightforward as they should be.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Ou812,
      Thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are not completely satisfied with power supply for your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, too new to give a proper review since I haven't had a chance to use it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer I can use it very good I'll recomend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, fine workmanship. I use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit came right up with very little effort and minimal updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for online schooling. I am very surprised by how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good love it long time, very good to love it long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well so far--hope it lasts for the 13 years my previous Dell lasted/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It stsrts up quick and shuts down quick. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it...he is extremely happy with it thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed, good price, in stock, great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Using it for years with high efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good no complains and it a great product ..

    I would recommend this to a friend