Customer Ratings & Reviews
- Model:
- i3020-7292BLU-PUS
- SKU:
- 6537086
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Inspiron 3020's excellent performance, ease of use, and quiet operation. Many appreciate its compact size and the speed provided by its RAM and storage. The affordable price point is also frequently praised. While some users are adjusting to Windows 11, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because of the bad cooling and the fact that you have to rip out the Pcie covers to install a card.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear ElectroGeek,
Thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you were not completely satisfied with your device, and you made the decision to return it. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them for improvements on current and future products,
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surprised by cheap quality - e.g. DVD is plastic junk; can't tell about rest - no real internet hook-up from install
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There JamesS,
We appreciate you taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are not completely satisfied with the quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Same ol' Dell poor quality control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SD card reader slot turned out to not be aligned with the opening. This caused SD cards to go in at an angle. After a few uses, something gave way, and now it does not work at all. Had to retrieve the SD card with tweezers. To get it fixed means sending it in, leaving me without the computer... apparently they have to replace the internal card the reader is attached to... went and purchased an exterior reader.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Hogie,
We appreciate you taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are experiencing an issue with your SD reader. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Poor performance from a new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this computer. I didn't want another Dell, but unfortunately, Dell is the only brand that has all the options I want. This computer won't wake up a lot of the time which means there is some sort of corrupted file in it. Really? Already? It was expensive and it doesn't work right.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello HelenL,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 3020 Desktop. This is certainly not the type of feedback we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with constant sound it makes when running.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Dell,
Thank you for taking the time to leave us your review. We apologize for the fan noise issues that you are experiencing with your Inspiron 3020 desktop. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Bad experience with “as new” open box purchase.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box/refurbished model. Was great when it worked, but after about 20 BSOD reboots know why it was returned. Shame on BB for selling a computer advertising “as new” and gone over and tested by Geek Squad. Mouse was also unusable.
No, I would not recommend this to a friendOpinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased product and when it arrived it would not work. Returned it to store and another was ordered. When it arrived it would not work. Technician said both had bad graphics cards. Returned it for a refund of purchase price. Think Dell has good computers, just had a batch of graphic cards.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear RobertM,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you were experiencing an issue with your graphics card and made the decision to return your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 different units the same day and both were defective. Also Best Buy's system was hacked so I got a bunch of false emails and calls from scammers.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Jessica,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that both devices you purchased were defective. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Sytem crashed after 1 week of uss
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 week of use the computer would boot up and after 30 seconds give or take it would restart and do the same thing over again and again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Pete,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 3020 desktop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
If you still experience any issues, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Bad deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer has not worked properly from day 1. The geek squad has tried to fix it repeatedly, going to return it today.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Larry,
Thank you for taking the time to leave us your review. We are sorry to hear that your experience with the Dell Inspiron 3020 Desktop was not completely satisfactory owing to a system fault, and you decided to return it. We can assure you that Dell takes pride in manufacturing quality products and this is certainly not the experience we like to hear from our valued customers.
Feedback like yours helps us improve our current and future products. Even if this particular product was not the right fit for you, we hope that you will consider Dell in the future when you make your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly freezing dell support is useless no one has found a solution tons of people with same issue online.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TrumpSucks,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3020. We are sorry to hear that you are experiencing an issue with your device freezing. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided a troubleshooting link to help resolve your issue.
System Freezing Troubleshooting Link: https://rb.gy/ud4y4
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Setup
Easy set-up and a good little office workhorse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic computer. Set up was very easy - nearly a no-brainer. I bought this unit for the office where the majority of my work is writing documents, Sitting in virtual meetings, and reading/responding to emails. I am completely satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
A Great Experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Dell computer after my older computer crashed. It was easy to hook up and met my expectations. I am thoroughly enjoying my new computer and appreciate all the help i received from my local Best Buy technicians.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Little Tower of Power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, compact, good features, and great power. Fast start up, great graphics and visual acuity. Easy to use and get use to updated and more reliable system. Very nice on board features and all for a great and reasonable price.
I would recommend this to a friend - Pros mentioned:Speed
Inspiron 3020
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer at this pricepoint. Plenty of speed for non-gamer. Tower is smaller than the older towers. Highly recommended.
I would recommend this to a friend - Pros mentioned:Speed
New computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speed of this is incredible!! Love it and the Geek Squad guy that installed everything
I would recommend this to a friend - Pros mentioned:Speed
NO COMPLAINS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD. NO COMPLAINS. THE GEEK SQUAD DID A FANTASTIS JOB TRANSFERRING AND RECOVERYING FILES FROM MY OLD LAPTOP,
I would recommend this to a friend - Pros mentioned:Speed
Great Replacement for Old Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our old machine, much faster
I would recommend this to a friend Good Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build. Fast processor with 16GB of RAM was a great upgrade from my 12 year old Dell Inspiron.
I would recommend this to a friend- Pros mentioned:Setup
Gary J
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Godd vaue and easy to setup. Quality is grerat as well.
I would recommend this to a friend