Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $465.99
Clearance
The comparable value price is $929.99

Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 3020's excellent performance, ease of use, and quiet operation. Many appreciate its compact size and the speed provided by its RAM and storage. The affordable price point is also frequently praised. While some users are adjusting to Windows 11, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-310 of 310 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    work station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and computer is fast. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    What a let down ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great for open box. I purchased the excellent condition. It was basically thrown into a box with non fitting spacers, none of the booklets were inside and no power cord was included. I would expect this with the fair or good rated products but certainly not an excellent. The box was wrapped up with best buy inspection tape but not sure what their inspections consist of. Low chance of purchasing an open box item again from Best Buy. Better quality from eBay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer has problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a Dell computer again. I have to push the on button at least 4 to 5 times before it stays on. I have messages that appear telling me there is a problem. I get a message that there is no HDMI showing up. I get messages that the date & time are not correct, that I need to get the set up program, When I check the time & date: it shows it is correct. I did that a few days ago.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Disgusted,
      We appreciate you taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are experiencing an issue with error messages on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a link to the troubleshooting guide for your device. If you continue to experience issues we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
      System Usage & Troubleshooting Guide: https://url.dell.com/4d460c

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Dell Insperion 3020

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this desktop computer to replace a 10 year old unit. Have used Dell for my last three computers and I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Open Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box buy saved large amount over new. Received in excellent condition. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal meets more than my expectations. Had all ports required for my job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade, note not black on black so I can find the various ports and such much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not 4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money, but if you have a 32 inch monitor, beware--max resolution is 1920x1080.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchasing experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality PC thus far and good purchasing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month. So far so good. Windows 10 to 11 not so good.

    I would recommend this to a friend