Customer Ratings & Reviews
- Model:
- i3511-5829BLK-PUS
- SKU:
- 6511315
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Inspiron 3511's touchscreen, ease of use, performance, and price. Many appreciate its lightweight design and the speed provided by the solid-state drive. However, some users have noted that the battery life could be improved, and a few have reported issues with the hinge. Concerns were also raised regarding the operating system by a small number of customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not what I expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard for me to switch from S mode I had to return it the next day. Also the battery drains fast.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi LuisC,
Thank you for taking the time to leave us a review of your Inspiron 3511. We value your feedback. We are sorry to hear that you experienced an issue with S mode and your battery runtime. We are sorry that you made the decision to return your device. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below for your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Overheats, dont buy it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It overheats so much its unusable. Sent it in to fix and it still overheats. An expensive lap warmer
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There PeterO,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Inspiron 3511. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Do not buy and waste money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop monitor started showing black/white screen . Not working anymore.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear AravindS,
We want to thank you for taking the time to leave a review of your Inspiron 3511 laptop. We are sorry to hear that you are experiencing an issue with your screen going black and white. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue.
How to resolve monitor or laptop display issues: https://dell.to/3XNJSTr
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Not highly recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has stopped working. I don't know what happened I use it every day, but today it won't turn on.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Lizzie,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with your device not powering on. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products. Below I have provided a troubleshooting link to help resolve your issue.
How to troubleshoot no power issues on your computer: https://rb.gy/jzqe6
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Touch screen issue and not able to use it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product which I got has touch screen issue which came in a month when I brought it
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ManiratnamP,
Thank you for taking the time to leave a review of your Inspiron 3511 laptop. We are sorry to hear that you are experiencing an issue with your touchscreen. That is not the type of product Dell intends to deliver to our customers or the type of feedback we like to hear. Below I have provided a troubleshooting link to help resolve your issue.
How to Troubleshoot Touchscreen Issues: https://dell.to/3jGggct
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Do Not Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a month of purchase, the battery charger stopped working.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings BrendaU,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that your charger has quit working. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below, we have provided a link that you can use to check available adapters and chargers specific to your PC.
Charger and Adapter Compatibility: https://dell.to/2zrcr3l
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Best Buy regular customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has cheap quality body and keys. Not the one o expected through online order.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Mkbeagle,
We value your feedback and want to thank you for taking the time to leave us a review of your Inspiron 3511. We are sorry that you are not completely satisfied with the quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
you get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nearly everything about this computer is subpar...
No, I would not recommend this to a friend- Pros mentioned:Performance, Speed
Not a bad laptop at all!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good so far, have up on years of using HP so giving Dell a try. Solid so far, lightweight, fast enough for my needs of school and home stuff. I do big spreadsheets and typically have multiple windows open at once, handles it just fine. Working through apps and etc is a little different for me, the only thing i noticed that i can't figure out and is annoying is it places chrome and a couple other things on my desktop and it won't let me remove them as a shortcut, other than that is a solid laptop, especially for the price point.
I would recommend this to a friend Anonymous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a dud after a day. Low brightness & low battery levels. Much better options at price point.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear YobertR,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with the performance of your battery and screen brightness. Below I have provided troubleshooting steps to help with the performance of your battery and a troubleshooting link to help with your screen brightness.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Screen Troubleshooting Link: https://dell.to/2UnOhB7
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
It was okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay quality and faired price other stores dont have name brands tv on sale
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Albert,
Thank you for taking the time to leave a review of your Inspiron 3511. We are happy to hear that you are satisfied with the quality and price of your device. That is the type of product and feedback we at Dell intend to deliver to our customers. If you come across questions or concerns I have provided the toll-free number and chat link below for your convenience to reach a member of our support team.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Cheap... get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When setting this laptop up and creating recovery media, rebooted it. System came up in a Chinese language on the screen. Attempted numerous recoveries and creation of at least 3 different recovery media's Same result. Head cashier at Best Buy initially refused to accept it back, stating I had entered wrong language. When I asked her certifications in IT, she said none. I rattled off the 8 I have and said "so where did make the mistake again?". Only then did she issue a refund.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Mike,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you had trouble when setting up your device and made the decision to return your laptop. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the contact information below to reach a member of our support team.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor performance. Cheated. Windows home version and screen scratches
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings ShaileshS,
We thank you for taking the time to leave a review and provide feedback on your Inspiron 3511. We are sorry to hear that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Selling defective products they get as returns
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give neg score if possible. Purchased a laptop during black Fri sales. Thought I would save a few bucks and purchased an " opened box" listed as excellent condition. Received the laptop and it would not boot up, tried everything nothing worked. Apparently best buy just gets defective products back and sells them as "opened boxes". Called CS they basically said return the old one and could purchase a new one which was now not on sale for 200.00 more. They told me they couldn't match the sale price even though they sold me a defective product. Told CS that I will never purchase from bast buy again they basically said "sorry to hear that, is there anything else I can help you with" have a nice day. WILL NEVER PURCHASE ANOTHER PRODUCT FROM BEST BUY AGAIN PERIOD. Already destroyed my card and gonna close my account. See ya!!!
No, I would not recommend this to a friendLittle use email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used enough to form an opinion about this computer
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi There Cordlessphone,
We want to thank you for taking the time to leave us a review of your Inspiron 3511 laptop. We hope that once you have used your device that you will leave us another review of your experience. In the meantime, if you need assistance, we recommend reaching out to a member of our Customer Support team. I have provided the toll-free number and chat link below for your convenience.
Best Regards,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Loved the deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deal for the price, only missing here is storage
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Jaya,
We appreciate you taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are not completely satisfied with the storage availability on your device. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Does Not Work Well With Capture Cards At All
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for capturing Nintendo Switch gameplay. Audio constantly cuts in and out. Tried with both Mirabox and El Gato capture cards and OBS software and problem is same for both. No issues when I use my HP laptop which has a much lower I3 processor. Dell Support unistalled/reinstalled the Cirrus Audio Driver and problem was fixed for an hour or so. When I unplugged the capture card the problem returned, which then necessitated another uninstall/reinstall of the audio driver. Unbelievable that Dell has not bothered looking into a fix for this problem. STAY AWAY if you are planning to use this with a capture card! Checked web and issue is well known and Dell has yet to do anything about it. Returning this and getting an HP. Complete garbage.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi JustSaying2019,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing audio issues on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We are sorry to hear that you have made the decision to return your device. We have noted the details of your statement and will use them to help improve our current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Its fine normal usage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good for day to day activities only
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Madhu,
Thank you for taking the time to leave a review of your Inspiron 3511 laptop. We are happy to hear that you are enjoying your device. We love hearing positive feedback from our customers. If you come across any questions or need assistance we recommend reaching out to a member of our support team with the toll-free number or chat link below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
As of 11/22, every sold model is a brick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, the Windows 11 startup guide cannot detect any available WiFi. Why? Because the installed driver needs to be updated. The problem is that there's no way to install a driver on a computer that comes pre-loaded with Windows 11 in S mode, because disabling S mode requires one access the Microsoft store, which requires WiFi. I have not used a PC/Windows outside of an office setting since 2000, and this experience reminded me why. I never want to hear a complaint about Apple's "walled garden" again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear njnix,
We appreciate you taking the time to leave us a review of your Inspiron 3511. We are sorry to hear that you are experiencing difficulty getting your device up and going. That is not the type of feedback we like to hear from our customers. I have provided a Usage and troubleshooting link below to help resolve your issue.
Usage & Troubleshooting Link: https://dell.to/3V96oWg
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
ReturnedLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the design of this laptop. The lid doesn't extend back enough for me so I returned it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Returnedlaptop,
We appreciate you taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you were not completely satisfied with the design of your laptop and made the decision to return it. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell