Customer Ratings & Reviews

Had problems since getting this computer. Bought a Dell because I have had good luck in the past with them, however that wasn’t the case with this one. Tried to call customer service multiple times with no resolve-very frustrating.

Great product for school, work, etc. works for everything I need.

In a good way, I consider myself a bit OCD and research memory, storage, screen, etc. before making a purchase. Was seriously considering Cyberpower, Razer, HP and ASUS as competition. My sales rep on the floor worked with a Geek Squad rep to answer all my questions - some pretty technical ones on memory types installed, 4K issues and SSD specifications. I was pleasantly surprised. Got this unit home and went through setup. No issues at all. Keyboard has good response and the screen is fantastic - no dead pixels. The only possible issue that I am still keeping an eye out for is how the IRIS Xe Max performance is impacted by updates as they come out... we shall see. As it stands right now, this is a great little unit. Got it on sale and threw it on my Best Buy card for more savings. Hope this helps! Oh, by the way, I contacted Dell and was told that store-bought units would not get Dell support coverage offers separately. Sounded odd. However, after my unit installed updates, it then offered Dell support services in the laptop's own app at a cheaper rate that what is advertised online - so look for that.

Awful! From day one I regretted buying a Dell if this is one of their top models. I previously had Lenovo’s. The dell is noticing you slow starting up, gets hot and is always crunching. It crashed 3 times and Dell tech support was useless. The only good feature was the built in pen which I’ll miss. After numerous attempts to fix it Bestbuy did the right thing and took it back.

Delighted with our new laptop! Couldn’t be happier with the look and speed!

Fast, brilliant and efficient. Dell land Windows lrad you through the installation process and make it easy as pie. Screen brilliance and resolution are first class. Sufficient power to work my pictured and videos. I'd buy again

Bought this for my wife. Great value for the price. No issues until last week. Screen would not come on. After trying all the various trouble shooting solutions without success, I called Dell. Was determined a new mother board was needed. Had a service technician out to my house within 3 days and replaced system board. So far no issues. Will see how long this one lasts.

I love this laptop. It’s fast and I can have apt of screens open and it never affects the speed. The only problem I found was the key board stopped working because the driver needed updated but if don’t tell you that. And I lost my pen and it’s very hard to find the one that charges in the laptop.

Hands down the best laptop I've ever owned. It's fast. Lightweight. The display quality is out of this world compared to my old Inspiron. I honestly have no complaints!

The laptop is fabulous. Sleek and light weight, it is the perfect combination of power, graphics and ease of use. This is my 4th Inspiron Laptop and each new one I buy reaffirms my decision to buy it.

I wanted to like this laptop for my kid. It worked fine for about 3 weeks and then I started getting the BSOD that others have talked about. I ran through all the troubleshooting steps and nothing has fixed the issue. It just randomly shuts down about every other day. I even did a reset of the computer but still get the BSOD. One day it died on my kid, I took it to best buy who worked on it but it still goes blank. Buyer beware of this laptop, it is not cheap, and it’s not a good investment. Many users mentioned that it is a problem with the dedicated graphics card and disabling it has helped with their issues. So, I guess I shall do likewise

I selected this laptop over other brands of similar value because it is the only one with a keyboard that is visible in all kinds of lighting. The keyboard is black with white letters, which will also light up when needed. Most of the silver keyboards had no contrast between the keys and letters. Even when lit the letters were difficult to see. Especially the smaller function keys at the top. This laptop has a nice large screen that is useful for split-screen work and multiple tabs open to view. We are using it for school work and family enjoyment. Lots of extra features, such as the touch screen, the stylus, and the easy login with "Windows Hello." And the Geek Squad whenever help is needed with all our devices! Thanks!

Great bargain laptop. Very fast, no issues. Curbside pickup was great!

The Dell - Inspirion 7000 functions as described. Though I haven't found much use for the stylus at this point, I look forward to using the functionality.

So far it works very well. I’m still learning all it has

Good laptop. But cannot run windows 11. Ran in to issue with the intel xe graphics, it is incompatible and dell could not fix it. Had to return it and will likely get a different laptop with nvidia or amd graphics.

This laptop, based on an 11th gen Core i7 has enough power to crunch numbers. The graphics are good enough to play HD movies without problems, even on the 4K screen of this laptop. It is a few hundred dollars more than other laptops, but the 4K screen makes it worthwhile.

I love this new laptop. With the Intel Core I7 processor it is very fast and perfect for my college coursework. The touch screen feature is nice and it is easily used as a notebook also. Very satisfied.

I bought this for my wife to replace her old laptop. It works as described. Very fast with loading, downloading files and plenty storage. She runs 2 businesses with it and it is holding up very well.

I really like my Dell Inspiron. It has a great display, powers up quickly, great battery, love the touch screen and was purchased at a great price.