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Customer Ratings & Reviews

Your price for this item is $1,280.99
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Customer reviews

Rating 3.9 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers admire the Inspiron 7000 2-in-1 laptop for its touch screen, performance, pen, and affordable price. However, they have concerns about its battery life, overheating, fan noise, and occasional crashing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 979 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer fir the price. They beat all the prices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of shopping found this is the best for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very powerful. Very fast. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around amazing laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. From the ample storage to the beautiful display. This laptop has it all. Bought this for my wife, and she loves it. I'm about to pick myself up one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Del does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learning all this can do. It's lightweight, and has features that are fun. I do wish computers would come with card slots and picture card readers these days. Troubled that hardly anything was in stock and had to order online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd one great 1st one several quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a 5 if the first laptop didn’t have several issues. The space bar stuck and the laptop overheated. I returned and the 2nd one works great. It has a number pad which is something I like for doing finances on this PC.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi JZIL,

      We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your initial Dell Inspiron 7000 2-in-1 computer because its space bar was not functioning correctly and it was overheating.
      We are happy to know you have received a replacement that should make things better for you and ensure the quality Dell always intends to deliver.
      If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas present for my wife. The first time she plugged the external drive into the USB port the screen went black and computer died, it had only been out of the box for 30 minutes. I had to take the back off and unplug the battery to get it working again.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      GSMusicSC,

      We're sorry to hear about the initial issues setting up your wife's computer. We'd recommend using Dell's SupportAssist app to help with the setup and to ensure that you have all of the most up to date drivers and software installed.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    DELL INSPIRON 7000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Dell Inspiron 5000 laptop with the 7000 2-in-1. I am very happy with my purchase. Fast startup with no lad time. Had a problem with one key being hard to make contact but Dell immediately sent a service tech to my home and replaced the keyboard. For me, Dell is the only Laptop I will ever own. You can't go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine. works as it is supposed to do. not much to report in terms of pros and cons.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product...I recommend purchasing! Great price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and I am very satisfied with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE: WORST BUY. Read full review.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: I did research before purchasing this expensive 2 in 1, excitedly thought I found the right product, and unfortunately ended up with a lemon. Don't get stuck with an expensive piece of scrap metal like I did. This product is junk for the following reasons: 1) The laptop cannot be used without plugging it in. The battery simply never did, or does hold a charge. 2) The pen is often not recognized by the computer. Moreover, it often either does not respond or is not accurate. It's not clear whether this is a pen issue or a Bluetooth issue. 3) There is onboard pen storage. Yet, it is very difficult to access the pen without accidently pressing a bunch of buttons. 4) The mousepad stops working randomly. 5) The touchscreen often stops working randomly for no apparent reason. It doesn't seem to pick up the finger touching it. 6) The entire computer is slow with a lag and delay, and doesn't respond when switching from laptop to tablet mode. It just doesn't seem to 'go'. 7) The computer crashes often, for no apparent reason doing mundane activities. Lots of time is spent constantly restarting. 8) The computer randomly got corrupted rendering it useless. It is now a heavy piece of scrap metal. 9) There is zero customer service from Best Buy. You can feel free to chat with a robot, or spend your afternoon waiting to speak to a 'human' robot. If you don't discover all the problems in your device within 15 days you have absolutely no recourse. Best Buy does not stand behind their products at all. Do not be fooled by holiday return window extensions. You will have no recourse afterwards. BUYER BEWARE: Everything will have bells and whistles and look snazzy in store while browsing. Store employees will show you all the cool features. It won't last. Don't get stuck with a lemon. "YOU GO TO B & H." They have intelligent customer service, can help you zero in on exactly what you need, focus on the quality in their products rather than snazzy features, and simply put: they stand behind their products. I am sorry to have made my worst buy at Best Buy. I hope the time spent writing this review will prevent others from losing their money. If any intelligent manager is reading this, feel free to contact me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear WORSTBUYBUYERBEWARE,

      We want to thank you for your valued feedback. We sincerely apologize for the problems you have experienced with your Inspiron 7506 2 in 1. We recommend making sure you have updated all drivers and downloads for your system, specifically the BIOS. I have provided a link below to the Drivers and Downloads page for your PC, so you can check for and do any applicable updates. As for the battery trouble, I have given you the steps to help check the battery health status of your PC, along with a link to the full article that has more information if it is needed.

      Method 1
      1. Turn on the computer and tap F2 key at the Dell logo screen.
      2. On the left pane, under General, select Battery Information.
      3. Verify the battery health information as illustrated

      How to check battery health status on your Dell Laptops: https://dell.to/3nEbRmb

      Drivers and Downloads Page: https://dell.to/3D1PZJi

      If you still experience these issues after you have finished troubleshooting your system, please feel free to reach out to our support team here: 1-800-624-9896.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    dell Isnpiron 7000

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and fast laptop. Slim lightweight...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good system great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price, in store pick was great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outstanding performance would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Dell pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dell. Very fast and great screen resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. I need time to work with the Cloud to know if I really do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older model of this and loved it also. It was a few years old and it was knocked off the desk and broken. I love the size of the computer, the number of available ports. The resolution of the screen is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory showed problem. System crashed due to this issue several times

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a little slow keep telling to buy anti virus as all of them

    No, I would not recommend this to a friend