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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers admire the Inspiron 7000 2-in-1 laptop for its touch screen, performance, pen, and affordable price. However, they have concerns about its battery life, overheating, fan noise, and occasional crashing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 979 reviews
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VEry good laptop. Couldn’t ask for much more based on the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first up ha gujhgfgjchhfggh if fgerdfghh hi kjjgt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the original mac book because the screen started to separate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dixi Shah, was a very very helpful salesperson. Very kind and was patient while my father and I decided on what product we wanted. Additionally, she had immense information which helped the general process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop..Dell and Windows definitely upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, it just drove me insane once when I tried to use specific software on it! the mouse was glitching but again I am coming from the latest Mac which is insanely fast! but this is a great laptop if you really need a windows system for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and today 11-09 got $200 back from best buy because it was on sale which made it even better. I had been contemplating returning it to get an HP but after the discount i think ill keep it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, real 4k visuals, more than enough space and ram for multitasking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop failed and needed to be replaced. The Geek squad personnel took care of the transition and my new laptop and it was operational in a few days. My cause for loading software not Best Buy. They were great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a heavy laptop user, I dock it and use it like a PC in addition to traveling with it often. This has been the worst experience with a laptop I've ever had. Even after having it replaced once and spending hours on the phone with Geek Squad. It is slow, overheats constantly, task manager doesn't even allow me to close a program, it sounds like a car having a hard time starting. I have had this laptop for just over a year and now I'm stuck with it! For a $1500 laptop - Dell has lost my business indefinitely.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LWest,

      Thank you for taking the time to leave a review of your Inspiron 7000 2-in-1 laptop. We are sorry to hear that you are experiencing an issue with your device overheating and slow performance. That is not the type of feedback we like to hear from our customers. I have provided troubleshooting steps below for overheating and a slow performance link.

      Improving Performance
      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      If you require further assistance, please use the toll-free number or chat link below to contact Dell Support at your convenience.
      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

      Slow Performance Link: http://dell.to/2uJ8AdG

      After following the steps above if you need further assistance we recommend reaching out to a member of our support team here: 1-800-624-9896

      Regards,
      Summer@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Our New Dell 7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased for home use, but also to support volunteer work as well. Easy set-up of installed software, as well as porting files, documents and photo's from the existing laptop. Really appreciate the SSD drive capacity, RAM and processor speed, which makes everything run faster.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has not lived up to expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop brand new from best buy. Even though it did not have any reviews yet, it is supposed to have all of the latest and greatest features. However, it seems to be slower than my 3-year old HP and I've changed all of the settings to run for highest performance and I've done all of the updates plus some. Also, the touchpad seems to be messed up. The button on one side clicks weird and the cursor jumps all over the place when typing. I'm considering returning it...but I don't know if I just got a bad one and should try exchanging it or if I should go a different route. But, for $1,600, this thing should be perfect. Recommendations welcome, please. Considering the new surface.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      KAYT,

      Thanks for your review and we're sorry that your computer is not performing as well as you hoped it would. Here are the steps to re-calibrate your touchpad if you'd like it to be more exact:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties.

      Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      Here are some tips for helping your computer's overall performance in case you have not had a chance to try all of these:

      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great for School/Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint as well as face recognition are very cool and handy features of this laptop. I also enjoy the built-in camera cover. The screen’s size allows me too program with ease as I have much more visibility with windows. Great graphics and visuals; would highly recommend for a school or work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable computer. No problems no glitches. This was a replacement for a similar HP product which I have heard has had a rash of problems with the mother board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer we’ve ever owned. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.. but too heavy. Has a great display, very versatile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No memory card reader as in discriptions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AN FYI the memory card reader is for the MICRO memory card not the SD memory cards. I needed a computer that can read the memory card from my cameras not just from a cell phone. Returning without even trying the rest of the computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear PhotoQueen3,

      Thank you for taking the time to leave a review. We are sorry to hear you are disappointed in the memory card slot. We apologize for any inconvenience this may have caused.

      For additional support, please call Dell directly at 1-800-624-9896

      Best,
      Lexy@Dell Dell

  • Rated 1 out of 5 stars

    Will never buy open-box again, not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day one this laptop has been an issue for us, from random blue-screens to the trackpad becoming completely inoperative at random. Dell support was useless (as always, would not recommend their "services", seeing as everything beneficial is a paid premium; what a joke!) and of course by the time it was realized how bad this computer was, the return window was gone. I have to somewhat blame myself for buying open-box; guess whoever had it first knew it was a dud! Installing Windows 11 miraculously seemed to fix some of the issues (but not all), and it was tolerable until just today. Now the M.2 NVMe drive has apparently completely failed without any warning! Imagine opening your computer and finding "No Bootable Devices Found". To no avail, I attempted every method I could find to mess with UEFI settings, go into recovery via USB, and even physically reinstall the drive. Nothing. I know these can fail prematurely but it's simply the icing on the cake for this piece of garbage (not to mention, it's an Intel brand drive). Either way, I am kicking myself for wasting $1400 on this pile of junk. Stay away!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Josh,
      Thank you for taking the time to leave a review of your Inspiron 7506 laptop. We are sorry to hear that you are experiencing an issue with blue screen crashes and your touchpad not responding. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below, I have provided troubleshooting steps to help resolve the issue with your blue screen and a link to assist with your touchpad.
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page -

      You can read the full article here - http://dell.to/2u98Cct.

      Touchpad Issues Link: http://dell.to/2tqmS02
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.
      Best Regards,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Not bad but Tom for improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but room for improvement. Touch pad needs a better response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell replaced my last Dell that was over 5yrs old. This one is fast and much larger memory. Working great so far. No issues. My kids and I use it. No issues with their school work or any of the video calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Everything looks good. 11th Gen CPU is better than 10th

    I would recommend this to a friend