Customer Ratings & Reviews

MatthewRamos,

Thanks for your review and we're sorry to hear about the issues that you're facing with your new computer. We'd recommend checking the Drivers and Software page for your computer to see if there are any audio updates that will help with your computer's sound quality: https://dell.to/37OWbbz.

If your computer continues to shut down on you, we'd recommend checking the Power Manager for a check box that allows your computer to shut down while in sleep mode in order to conserve energy. If you uncheck this box it should prevent future shut downs that you have not initiated.

Best,
Bryan
1-800-624-9896

Hello Bharo,

Thank you for your review. We are pleased to hear you are enjoying your Inspiron by most accounts. In regards to your issue, we suggest installing the latest drivers available for your docking station if you have not already. You can do so by entering the model number on the Dell Support website and navigating to the downloads tab.

If the issue persists, you are more than welcome to contact Dell Support for further assistance.

Best Regards,
Anthony P.

1-800-624-9896

Hello Chartist10,

Thank you for your feedback and response. We apologize for your experience and understand how important it is for you to ensure that this issue is out of sight. We would love to help right away. Below, we have provided steps that can assist with your blue screen issue if needed in the future.

1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.

We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page. You can read the full article here - http://dell.to/2u98Cct.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

WhichwitchisWhitch,

Thanks for your review and we're sorry to hear that your touchpad is not running as smoothly as you hoped it would. We'd recommend re-calibrating your touchpad with the following steps:

Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

You can read the full article here - http://dell.to/2tqmS02.

Best,
Bryan
1-800-624-9896

Hi Mom2gamer,

Thanks for your review and we're sorry to hear about the stylus issues that you've had so far. If you'd like help troubleshooting your active pen you can check this page: https://dell.to/3oA9Bk2.

Best,
Bryan@Dell

If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Valued Customer,

We thank you for taking the time to leave us a review. We value your feedback and are always looking for ways to improve our products. We are sorry to hear about the problems you have come across with your Dell Inspiron 7506 laptop because it stopped working. With a little more information from you, we would like to help you as soon as possible.

Please use the information below to contact Dell Support Team at your earliest convenience. We hope that the support team member you speak with can help you to resolve the issues with your Inspiron to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello Cherie,

Thank you for your thorough review of your Inspiron. We are sorry to hear it is not performing as well as you wish. We know how upsetting that can be. To make sure we can help there are steps below that will not only run diagnostics to determine if your device is experiencing errors but update your system to ensure you have the best performance possible.

1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. You can use this link to ensure that your software and drivers are up to date - https://dell.to/3wIavvp.

Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss. If the issue persists, you can contact Dell directly with the information below via Chat or Call.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello ChrisBell,

We are sorry to hear you were experiencing difficulties with your Inspiron and apologize for the inconvenience. To make sure we can help in the future there are steps below that can be used to improve performance overall. This process will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This ensures you have the best experience to date.

1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows

Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.