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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers admire the Inspiron 7000 2-in-1 laptop for its touch screen, performance, pen, and affordable price. However, they have concerns about its battery life, overheating, fan noise, and occasional crashing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 979 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping experience! Associate was so helpful in helping me get what I needed. I love my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is running great Geek squad did a good job transferring all necessary data from old computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of issues. Ended up returning it and got something else.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings DeborahL,
      Thank you for taking the time to leave a review of your Inspiron 7000 2-in-1 touch laptop. We are sorry to hear that you were experiencing an issue with your device and decided to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Quick and responsive; also love the 4K screen. Although it's missing an ethernet port, was able to get one that works great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. Smaller, lighter, and faster than my older version Inspiron. Also can use as tablet, but I've no need for it. Lovely device. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer no problems and im servicing with multiple monitors and it does great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. Good value even as an open box. I’m satisfied with the service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever purchased. It has everything I need and then some.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shocked at Quality Difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this laptop alongside the Dell 7000 Inspiron 17 in laptop and was utterly shocked and disappointed. I was worried the 17 in one would be too big, so I chose to compare this laptop to it. This laptop felt cheap, the black exterior showed every single finger print. The keys felt plasticky and cheap, and the screen had a weird yellow tint that I worked on troubleshooting to solve and read on other forums this was an issue others had as well. Any worry I had about choosing a laptop was alleviated when I was able to hold and compare the two laptops. For UHD, I wasn't impressed at all and felt the QHD is gorgeous (and definitely worth the step above full HD on a larger screen). I found that the 17 in, though really big, isn't too bad in weight and size. I wouldn't want to bring the 17 in everywhere necessarily, but for being mostly at home, the 17 inch is awesome! Definitely learned black laptops are a no go for wanting a consistently clean look, and it really does make a difference to feel and touch a laptop to really know. I still wonder a little about the HP, but I'm really happy with the 17 In 7000 Inspiron Dell so far!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SamanthaG,

      Thanks for your review and we're sorry that your new computer did not meet all of your needs. In the future if you have color adjustments that need to be made to your screen you can read this article: https://dell.to/2CLF6yC.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Labtop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help we got in store was great. And happy with the option we went with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing, so far no issues and easy setup. I havent had a new computer/tablet since 2013 and its very easy to use, fast, quiet, and holds its charge very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever purchased. I absolutely love it. It is perfect and works like a charm!

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello there, we are glad to know that you are happy with the performance of your Dell Inspiron 7000 2-in-1 system along with the performance of your 11th Generation Intel® Core™ i7-1165G7 Processor. Continue to enjoy the blazing speeds and overall quality performance of your 11th Generation Intel® Core™ i7-1165G7 Processor. Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it get everything I need for school done and the display is great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this for my brother-in-law and he likes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother-in-law and he likes it he doing his training so needed using everywhere where he needed I’ll recommend this for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT for Seasoned users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Easy to set up, powerful & fast processing - THE best laptop I've ever purchased. Highly recommend to anyone who needs a powerful home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Dell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this computer. I have not had a 2 in 1 before, and I love the flexibility of using the screen or keyboard, depending on the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it a lot!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is working fine now, but got a blue screen of death on the first day, and trying to upgrade to Windows 11 caused the whole thing to go into a recursive reboot cycle (never actually loaded). Fortunately was able to factory reset it and seems to be working fine now (and after reading some reviews of Windows 11 kinda glad I'm not stuck with it).

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Jephri,

      Thank you for your valued feedback. We sincerely apologize for the blue screen issue you have encountered while upgrading to Windows 11. We are glad to hear that everything is working fine now. This is certainly not what we like to hear from our loyal customers and understand the frustration. If needed in the future, we have provided a link to help resolve the blue screen issue -  http://dell.to/2u98Cct.

      If you still experience this issue, please feel free to contact our support team directly with the information below:
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Wendy C. Dell

  • Rated 5 out of 5 stars

    I like this Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Easy to set up and much faster than my previous Dell. The screen is clear and responsive. The keyboard is also responsive. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JG's computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process to purchase. Computer is as described by the sales person.

    I would recommend this to a friend