Customer Ratings & Reviews

Hello Dell,

Thank you for your review. We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To make sure we can help in the future there are steps below. They will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.

1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows

Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Dear PatrickM,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 7506 2-in-1 computer because its thunderbolt port is not working, the touchpad freezes, and you are not happy with its cooling system. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

We recommend making sure drivers for this product are updated. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

Drivers and Downloads Page: https://dell.to/3LI7X8m

To help with a nonworking Thunderbolt port, please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello Robert,

Thank you for taking a moment to share your review and input. We are happy to know your laptop is working as needed. The contents of your review will be used to help improve now and future Dell products.

If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.

Sincerely,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

klexy,

Thanks for your loyalty to Dell. We'd recommend that you diagnose future Blue Screen Errors with these steps:

1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.

We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/37OWbbz.

You can read the full article here - http://dell.to/2u98Cct.

We hope that your third device works the way that it should for you.

Best,
Bryan
1-800-624-9896