Customer Ratings & Reviews
- Model:
- i7506-7784BLK-PUS
- SKU:
- 6432554
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Inspiron 7000 2-in-1 laptop for its touch screen, performance, pen, and affordable price. However, they have concerns about its battery life, overheating, fan noise, and occasional crashing issues.
This summary was generated by AI based on customer reviews.
Dell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything! Also gave one as a gift. Good deal!
I would recommend this to a friendExcellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the purchase and experience with the Best Buy team.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant problems with it shutting down for no reason, displaying a blue screen. Would get stuck on the Restart screen for hours every single time trying to restart. So many countless other issues, including random slow downs. I used this laptop for nothing beyond general browsing and emails. Dell customer service is absolutely horrendous. After many extremely frustrating phones calls with Dell, they send out a technician three different times. The second technician completely destroyed my computer and it no longer would even turn on. The worst 6 months I've ever experienced with a laptop. Absolutely will never purchase another Dell again. I wish I would have returned it within the two week period, thankfully best buy was understanding and I ended up exchanging computer. DO NOT BUY THIS COMPUTER OR ANY OTHER DELL.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and response. We apologize for your experience and have provided steps below that can assist with your blue screen and startup issues if needed in the future.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy
This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Wife’s laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves her new laptop. Was an excellent value.
I would recommend this to a friendSite Leader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Custom Service rep was very helpful. Very happy with purchase.
I would recommend this to a friendAmazing laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop with an excellent screen. Great for watching movies or videos. The 2 in 1 functionality is perfect
I would recommend this to a friendUpgraded
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very easy to setup. Screen resolution is incredible. Nice upgrade from my 15 year old Dell laptop.
I would recommend this to a friendGood Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. Great value. Great product. Highly recommend.
I would recommend this to a friendBrand response from Intel team
Posted .Hello mrcodeman4. Thank you for sharing your review on this Dell - Inspiron 7000 2-in-1 touch-screen laptop. We agree with you, this laptop system offers a great value since it has the ability to load programs and documents instantly thanks to the Intel® Optane™ memory module that comes built inside the laptop. This module optimizes the laptop's performance as you will be able to get things done faster and easier.
Thank you for choosing Intel!
Dell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for work purposes and it does the job better than expected.
I would recommend this to a friendBrand response from Intel team
Posted .Hi there, thank you for your great review! Enjoy your Dell Inspiron 7000 2-in-1 system along with the amazing performance of the 11th Generation Intel® Core™ i7-1165G7 Processor and the Intel® Optane™ Memory.
Thank you for choosing Intel!
Not one of Dell’s best products
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. Ran the updates. I really wanted this to work. I love my other Dell 2 in 1. Great pen, 4K screen, fast as ever. But it would give you the blue screen of death frequently. Finally it froze one day and Dell Support said the motherboard was bad. Returned it after three weeks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello James,
Thank you for your input and for being a loyal Dell customer. We apologize for the blue screen and freezing issues you have encountered with your Inspiron due to the motherboard. Provided the issue is hardware-related, it may be repaired/replaced if covered under its limited warranty. If needed in the future, we strongly encourage you to visit the Dell Limited Hardware Warranty page to explore coverage options: https://dell.to/39iwZuX. We invite you to review the product Support Page if any other questions or concerns arise.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Would Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop with all of the latest technology!
I would recommend this to a friendDell computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband for his birthday. So far he loves it
I would recommend this to a friendDell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my laptop. Works very well with. No issues at all.
I would recommend this to a friendDell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase and the help I received in selecting it.
I would recommend this to a friendSatisfied with the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good specifications and has a decent enough graphic card to play most games that requires good graphic card.
I would recommend this to a friendNot for light gaming.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer overall, terrible graphics card. For playing The Sims, it’s awful.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .lizdutch,
Thanks for your review and we're sorry to hear that your computer's graphics are not meeting your needs. Please check this support article to see if there are any display settings that you are able to adjust: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and fast delivery. Love this laptop.
I would recommend this to a friendLisa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse pad foes not work. The computer is currently with Geek Squad.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Lisa,
Thank you for your review. We apologize for the issues you have come across with your product. We are glad to learn that you're being taken care of by the Geek Squad. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Love It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop and all of the features. I have no problem recommending this product to someone.
I would recommend this to a friendHi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The representative that helped me was so amazing knew what he was doing very friendly comfortable committed. ☺
I would recommend this to a friend