Customer Ratings & Reviews

Dear Sp70,

We want to thank you for your valued feedback. We are sorry to hear you are having problems with your Inspiron 7506 2 in 1. We would like the opportunity to help with any issues you may be facing. The best way for us to help would be to reach out to our support team at your earliest convenience.

You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hi Wswarren,

We appreciate you taking the time to leave us your review. We are sorry to hear that you were not happy with your Dell Inspiron 7506 2-in-1 laptop because its battery was defective and that you have ultimately decided to return the system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello,

Thank you for sharing your experience. We apologize for the issues you have encountered with the Inspiron. We can understand how frustrating this could be. If you come across any further questions, issues or concerns, please the Support Page of the product.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hi Valued Consumer,

Thank you for taking the time to leave us your review. We sincerely apologize for the issues you have had with your Inspiron 7506 2 in 1. This is certainly not what we like to hear from our loyal customers. To help with the display issue you are experiencing, I have provided a link to an article that can help troubleshoot and resolve the problem with videos to run diagnostic tests on your screen.

How to troubleshoot display issues: https://dell.to/2O1UnnF

After utilizing the troubleshooting options provided, if the problem is not resolved, please reach out to our support team here: 1-800-624-9896.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Rtmeyer,

We're sorry to hear about the issues that you're having with the audio on your new computer. Please check our driver download page for your computer to see if any audio drivers need to be updated: https://dell.to/37OWbbz.

Best,
Bryan
1-800-624-9896

Hello Geoorge,

Thank you for your review. We are sorry to hear that your software was ultimately incompatible with your Inspiron and apologize for the inconvenience.

If you happen to have any questions, feel free to visit the support page for your product or contact Dell Support.

Best Regards,
Anthony P.

1-800-624-9896

Hello Undell,

Thank you very much for your valued feedback. We are sorry to hear that you have come across some troubles with your Dell Inspiron 7000 laptop because it crashed and you lost Office 365 software.
Below I have provided a link to help activate and set up Microsoft Office.

How to find and activate Microsoft Office: https://dell.to/37jLKf9

If the problems with MS Office are not resolved, please contact our support team for further guidance here: 1-800-624-9896.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello,

Thank you for sharing your experience. We are extremely sorry to hear that your Inspiron has abruptly stopped functioning. We understand how frustrating that can be. Below, we have provided steps that can assist with your this issue.

1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

You can read the full article here - http://dell.to/2uj1Sby. If you still run into issues, please contact Dell Support at 1-800-264-9896.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hi Amir,

Thank you very much for your valued feedback. We are sorry to hear that you are experiencing issues with your new Inspiron 7506 2-in-1 laptop because of the blue screen errors.
Below I have provided steps to help troubleshoot and resolve the blue screen errors issue and the full article link.

1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.

We'd also suggest checking to make sure that your software and drivers are up to date. I have provided a link to the Drivers and Downloads Page below:

Drivers and Downloads Page: https://dell.to/3tLUgxV

You can refer to the full article here:

How to Troubleshoot Blue Screen or STOP Error Code on a Dell Computer: https://dell.to/3gwFbd8

If the issues with your Inspiron computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Energized,

We appreciate your valued feedback. We sincerely apologize for the trouble you had with your Inspiron 7506 2 in 1 and ultimately decided to return the system. This is certainly not what we like to hear from our loyal customers.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hi Arlene,

We appreciate you taking the time to leave us your valued feedback. We sincerely apologize for your experience. This certainly is not what we like to hear from our loyal customers. Please reach out to our support team for further assistance at your earliest convenience.

You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hello LilyB,

Thank you for taking a moment to share your review. We apologize for any issues you have come across with your Inspiron. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to reach out to Dell Support directly at 1-800-264-9896.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Dear SteelerFan,

Thank you very much for your valued feedback. We are glad to hear that you like the display of your Dell Inspiron 7000 2-in-1 laptop but we are sorry to hear about the issues you have experienced with its crushing and that its battery runtime is not as good as you expected.

To help with battery life, I have provided the steps to change the power plan to help improve the performance of your battery. I have also provided the full article, which has more options if they are needed.

Change the Power Plan:

1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here - http://dell.to/2vfXWf4

For the issues with crashing, I have provided a link below to help troubleshoot and resolve this issue.
Resolutions
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Pre-boot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you can resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI
The computer restarts or shuts down intermittently, locks up, stops responding or an error occurs: https://dell.to/3GX6BVf

If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hi Hardeel,

Thank you for taking the time to leave us your review. We sincerely apologize for the issues you have had with your Inspiron 7000. To help with the slow performance of your PC I have provided the steps to run the Windows Performance Troubleshooter to help resolve this issue. I have also given you the full article link, which has more options if they are needed.

Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.

If you still experience this issue after you have finished troubleshooting your PC, please reach out to our support team here: https://bit.ly/DellSupportTeam.


If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hello,

Thank you for taking the time to share your review. We apologize for the issues you have with your laptop and understand how frustrating this can be. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to reach out to Dell Support directly at 1-800-264-9896.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Valued Customer,

We appreciate you taking the time to leave us your review. We are sorry to hear that you have come across trouble with your Dell Inspiron 7506 2-in-1 because its keyboard is not working as it should. We will share your comments about these issues with our quality team, so future improvements can be made.
Please make sure you have downloaded the latest system update. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

Drivers and Downloads Page: https://dell.to/3LI7X8m

If you are still experiencing these issues after you have finished troubleshooting your system, please reach out to our support team for further guidance here: 1-800-624-9896

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello Randy,

Thank you for your valued feedback. We sincerely apologize for the freezing issue you had with your Inspiron 7506 2 in 1. Below I have provided steps to using the Windows Performance Troubleshooter which should help resolve this issue. I have also provided a link to the full article that has more options if needed. We would also suggest making sure all drivers and downloads are up to date on your system. I have given you a link to the Drivers and Downloads page to check for and do any applicable updates.

Windows performance Troubleshooter:
1. Close all open R1104windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.

Drivers and Downloads Page: https://dell.to/315Hekd

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Dear Sasy,

Thank you for taking the time to leave us your valued feedback. We apologize for the random shutdowns you are experiencing with your Inspiron 7506 2 in 1. To help with the random shutdowns, I have provided some resolutions and the full article link. We do recommend making sure your BIOS is up to date, and this is suggested to help with the shutdowns and the overheating. I have given you a link to the Drivers and Downloads page for your PC so you can check for and do any applicable updates.

*Inspect and clean the air vents and fans
*Restart the computer
*Update the BIOS and Chipset driver
*Download and install Microsoft Windows updates
*Run a hardware diagnostic test
*Use Dell Power Manager to manage thermal performance (applicable for select Dell laptops)
*Improve efficiency to reduce heat
*Perform a Windows System Restore
*Restore the computer to factory defaults

Troubleshoot Shutdowns link: https://dell.to/2X5fWoC

Drivers and Downloads page: https://dell.to/3mHGb1x

After utilizing the troubleshooting options provided above, if the issues persist, please feel free to reach out to our support team here: 1-800-624-9896.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell