Customer Ratings & Reviews

Hi Kschroed,

Thank you very much for your valued feedback. We are sorry to hear about the problems with the motherboard you have come across with your Dell Inspiron 7506 2-in-1 computer. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

Please take a moment to contact the Dell Support Team at your earliest convenience at the information provided below so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hi Howard,

We appreciate you taking the time to leave us your review. We are sorry to hear that you were not happy with your Dell Inspiron 7506 2-in-1 laptop because it didn’t work well with MS Office and Outlook and that you have ultimately decided to return the system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.

If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello FormerDellUser,

Thank you for your review. We apologize for the issues you have encountered with your defective product. We really do appreciate your feedback. If you have any additional questions or concerns, please use the information below to contact Dell Support at your earliest convenience.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hi Sharon,

We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you have experienced issues with your Inspiron 7000 and that you were not happy with its quality. We will share your comments about the quality issues with our quality team so improvements can be made in the future.
With a little more information, we would like to help you as soon as possible. Please contact Dell Support Team at the information provided below at your earliest convenience so we can resolve the issues with your Inspiron.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello Dman,

We appreciate your valued feedback. We apologize for the trouble you had with the motherboard of your Inspiron 7506 2 in 1 and ultimately decided to return it. We will share your comments with our quality team so improvements can be made now and in the future.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Tdog,

Thanks for your review and we're sorry to hear about your experience with your new computer. We'd recommend that you follow up directly with Best Buy for your return and exchange options: http://bit.ly/2v2IVhI.

Best,
Bryan
1-800-624-9896

Hello RobC,

Thank you for your response. We apologize for your experience and have provided steps below that can assist with your blue screen.

1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
5. We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy

This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct. If you still come across issues after these steps and updating your BIOS, you can use the information below to contact the Dell Support Team via Chat or Call.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Adam,

Thank you for sharing your review. We are sorry this Inspiron has not met your needs. We would've loved to assist you with any troubleshooting needs but would need a little more information. If needed in the future, we invite you to review the product Support Page.

Sincerely,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

DannyK,

Thanks for your review and we're sorry to hear about the performance issues that you've had with your new laptop. It's important to check to make sure that all of your drivers and software are up to date: https://dell.to/37OWbbz.

Here are a few tips to help keep your computer operating at a cooler temperature:

Tips for Proper Usage:

1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

You can read the full article here - http://dell.to/2uJ8AdG.

Best,
Bryan
1-800-624-9896

Hello,

Thank you for taking a moment to share your feedback and review. We are extremely sorry to hear about the overheating concerns you're experiencing with your Inspiron. Below are steps that can help with the overheating issue.

Here are the recommended steps for the overheating issue:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
7. This article contains further details that can help with your overheating: http://dell.to/2uJ8AdG.

We recommend following the steps above to resolve your overheating issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Valued Customer,

We appreciate you taking the time to leave us your review. We sincerely apologize for the trouble you have had with your Inspiron 7506 2 in 1 not working. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.

Resolve boot up issues: https://dell.to/3sdfce6

If you still experience this issue after troubleshooting your system, please reach out to our support here: 1-800-624-9896.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hello Username,

Thank you for your feedback and review. We apologize for the issues you have come across with your display resolution. We would love to help right away and have provided steps below that can help adjust your resolution through Windows 10.

Setting the resolution in Windows 10:
1. Close all open programs.
2. You can either right click Start, and then click Control Panel or click on start and type Control Panel and click the icon that appears.
3. In the Control Panel window, click System, and then click Display.
4. Select the monitor you want to change, if more than one is connected to your PC.
5. Click on the Resolution drop down box to see a list of recommended resolutions for that display.
6. Click on the one you want, to change the screen resolution, and then click Apply.
7. Click on keep changes if you want to keep the new settings. If not select revert.
- Note: If new settings do not work, Windows® will attempt to revert back to the original settings automatically.
8. Restart the computer to ensure that the changes stay in effect.

If you still come across issues with your display resolution, you can use this link for further steps and details: http://dell.to/3oitVT6.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello acurry,

We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.

If you have any questions or if the issue persists, feel fee to contact Dell Support for further assitance.

Best Regards,
Anthony P.

Hello Nick,

We want to thank you for taking the time to leave us your valued feedback. We apologize for the issues you have across with your Inspiron 7506 2 in 1 that has made it less than enjoyable. It is important for us to hear about any inconsistencies with our products. We will share your comments with our quality team so improvements can be made now and in the future.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hi Sami,

Thank you very much for your valued feedback. We are sorry to hear about the issues you came across with your Inspiron 7506 2-in-1 laptop because its battery life is not as you expected, it is overheating and you are having trouble connecting to the Internet.

To help with overheating, we would recommend making sure the BIOS is up to date on your PC. I have provided a link to the Drivers and Downloads page so you can check for and do any applicable updates. Dell has also released an Intel Power Management Utility to help with the overheating that you may be experiencing on your computer. For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power. The Intel Power Management Utility can be found here - http://dell.to/3tStRgX.

Drivers and Downloads Page: https://dell.to/3LI7X8m

To help with battery life, I have provided the steps to change the power plan to help improve the performance of your battery. I have also provided the full article, which has more options if they are needed.

Change the Power Plan:

1. On the taskbar’s notification area, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here - http://dell.to/2vfXWf4

I have also provided some resolutions to WIFI issues. I have included the full article link, which has more options if they are needed.

1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net

Full article link: https://dell.to/2RefLVN

If these issues with your Inspiron are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896