Customer Ratings & Reviews
- Model:
- i7506-7784BLK-PUS
- SKU:
- 6432554
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Inspiron 7000 2-in-1 laptop for its touch screen, performance, pen, and affordable price. However, they have concerns about its battery life, overheating, fan noise, and occasional crashing issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
My thoughts and experience with Dell Inspiron 7605
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking laptop. The aluminum unibody makes it standout. The specs with Windows 11 running has been a breeze. I have only experienced a system crash only once and this was due to running RAM intensive applications. Overall it has been a good experience. However, it gets extremely hot due to the aluminum unibody, to the extent that I can't use it on my lap. The aluminum unibody is prone to dents and I am not sure it will stand the test of time. The battery charging rate is extremely slow and under my current use the battery doesn't last more than 4hrs. I really like the look and feel of the laptop, but the aforementioned shortcomings will make it had for me to recommend this laptop to people that are into graphics, programming or require intensive computation power.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Cybertron,
Thank you very much for your valued feedback. We are glad you like some of the features of your Dell Inspiron 7506 laptop but we are sorry to hear that you are not 100% satisfied with this computer because it overheats easily and the battery does not perform as you expected.
To help with overheating issue, we would recommend making sure the BIOS is up to date on your PC. I have provided a link to the Drivers and Downloads page so you can check for and do any applicable updates. Dell has also released an Intel Power Management Utility to help with the overheating that you may be experiencing on your computer. For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power. The Intel Power Management Utility can be found here - http://dell.to/3tStRgX.
Drivers and Downloads Page: https://dell.to/3tLUgxV
To help with battery performance, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4
If the issues with your Inspiron are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Super fast but super buggy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, I loved this laptop. It's beautiful, fast as lighting, and does everything I needed it to do and more. But I ended up returning it because in the two weeks I had it, it blue screened five times while doing normal, non-demanding tasks. I also had issues with the audio three days in a row where no sound would play but harsh screeching - each day I had to uninstall my audio drivers and restart to fix the problem. Additionally, the screen itself would make a very faint static noise whenever anything moved. I've read that this can be caused by faulty wiring or certain elements being installed too close to each other. In any case, it was barely noticeable unless my room was silent, but it still troubled me. Basically, if these small software issues don't bother you, or if you trust that future updates will fix the bugs, go for it. But if I'm dropping 1600 bucks on a brand new laptop, I expect top-notch performance, not the type of issues I find on my cheap five-year old computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello OrffKodaly,
Thank you for your review. We really do appreciate your feedback and will use it to help improve our current and future products. We apologize for your experience and have provided steps below that can assist with your blue screen and startup issues if needed in the future.
1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We would also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy
This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct.
If you come across any further questions, issues or concerns, feel free to contact Dell Support at 1-800-264-9896.
Best regards,
Wendy C.
- Cons mentioned:Battery life
DO NOT BUY! Truly terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in July and was having problems within a month. It came with windows 10, and it was an absolute nightmare. I had problems with the camera, face ID, screen glitching, freezing, wifi issues, volume controls not working, button falling off the pen, general bugs with windows 10 and 11, battery, keyboard, trackpad, fingerprint reader, and so, so much more. In only a few months. I read some of the reviews, and figured others just got bad ones. But no, all are terrible. Please, PLEASE do not buy. I updated to windows 11, and that fixed some issues, but not all. And it caused more. I got a best buy warranty when I bought the computer, and when the battery and trackpad completely stopped working after 4 months, they replaced both. The battery life has increased from one hour to four. Still terrible, but more usable. The new trackpad now scrolls and clicks, but I can't highlight or drag and drop. Now The bottom left keys on my keyboard only work a third of the time. Most recently, I couldn't do anything online. I mean, nothing. I went to best buy, and they told me to pay $200 to replace windows completely. I said that was ridiculous and went home. I called Dell support, who are usually terrible, but they ran a bunch of tests, and it's now fixed. For now. I have no hope and am looking for a new computer. Just don't buy it. Even if it had no problems, it wouldn't be great. The keyboard is pretty annoying, it ways way too much to be a good portable laptop, and the battery is just bad. A 2014 macbook air works better than this computer, and it costs a sixth of the price. Buy anything else. This should be taken off the market PERMANENTLY.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
Thank you very much for your valued feedback. We apologize for all the troubles you have experienced with your Inspiron 7506. This is certainly not what we like to hear from our loyal customers. We will share your comments with our quality team so improvements can be made in the future.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
- Pros mentioned:Touch screen
Dell laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K displayed computer is good for every task including gaming.
I would recommend this to a friend wait for more reviews before buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally decent laptop in terms of the chassis and features. On paper the specs are attractive, so I recommended it to a friend when it was on sale a week ago. Unfortunately, only a couple of days after purchase it developed a penchant for freezing at random intervals: sometimes it would fail to wake from sleep, other times freezing while working in various apps, and lastly freezing while sitting idle on the desktop. Plugged in or on battery made no difference. Each freeze would occur without any sort of explanation or error message, and we would have to restart the laptop each time. Very annoying. I went through all of Dell's online troubleshooting guides as well as the various Dell programs for obtaining system updates, drivers, hardware scans, etc; the freezing persisted. Finally, I attempted to do a factory restore of Windows per the final step of Dell's guide. The factory restore process has also seemingly failed; I get as far as the step to begin setting up Windows 10, but now the laptop is stuck in an endless cycle of booting to the Dell logo and restarting. Suffice to say, we'll be making a trip to our local Best Buy tomorrow.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .frustrated,
We're sorry to hear about the issues that you've had setting up your computer so far. We're glad to see that you've gone through all of the troubleshooting steps that you can find to help resolve this issue. Please reach out to Dell's Technical Support Team for additional support when you have a chance: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Waiting still for it to turn on 20 now.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I bought a returned one. Battery doesn’t last, heats up on key board and cord. I really like it but I have to wait for a long time for it to respond to simple turn on.
No, I would not recommend this to a friend Happy with the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No problems with this new laptop. I was primarily worried that it might get hot and the fans would be noisy, but while there is some fan noise it is not bad, especially for light office work. So I am very happy with it so far.
I would recommend this to a friendSound sucks, screen distorted, mice won't work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am SERIOUSLY disappointed in this laptop! My last 2 laptops have been Dells and I replaced my last one with this one. What a waste of $2k! The headphone jack is on the right side which interferes with the mouse when trying to work, and I'm a sound engineer, so I NEED headphones to work. The sound coming out of it has an echo which also transfers into the headphones so I can't even tell how it actually sounds. It has trouble recognizing mice, the screen is squashed and stretched even though it's the same size as my last computer, it doesn't even load and play games as well as my old one, and the whole thing is beyond frustrating. The only reason I'm even replacing my other one is because the power jack is loose and that interferes with the sound when the cord wiggles a little. My livelihood is based on sound, so I was hoping that getting another, presumably better version of the same kind of computer would be great. Wrong. I am so upset and I would suggest that no one else waste a fortune on this!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Vitrushka,
Thank you for your input and review. We apologize for the issues you have encountered with your audio input. If you ever are in need of help in the future, we have provided steps you can use to troubleshoot your audio.
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Cons mentioned:Overheating
HORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is absolutely horrible do not buy if you actually need a working computer. It heats up immediately and it super loud. You cant use any programs that require the slightest amount of power such as photoshop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and review. We apologize for the trouble you came across with your Inspiron. Below are steps that can help with overheating in the future.
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Not worth your money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Dell Inspiron 7000, and within a just 1 week, it broke. The laptop would shutdown and turn off while in use even when the battery was high. And if you tried turning it back on, it wouldn't for a few minutes. Also, when using the finger-print scanner, at some points, it wouldn't work, and I would have to log in with the password, which may seem like a minor set back, but the computer was made for productivity and diligence, so you would expect more from it. Although you may have a great screen size and resolution, the laptop lacks lots of specs that will let you use it. It's not the first time that I've gotten crappy items from Best Buy. And the crappy item was a Samsung Tablet I bought.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Romald,
Thank you for your review and feedback. It is sincerely appreciated. We're sorry about the trouble you have encountered with the performance of your laptop. To make sure we can help in the future there are steps below that can be used to improve performance overall.
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
This link will provide further details and troubleshooting for your Fingerprint reader issues: https://dell.to/32bckET.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Lots of issue within 1st month. DON'T BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in January 2021 and it's had several issues. It reboots and updates whenever it decides without warning. This can take a very long time. Hope you don't actually NEED it during that time. Headphone input doesn't work at all and needs to be fixed. Mousepad really only works on left side. The middle and right area only work about 20% of the time. I used to leave my HP on its side sitting next to my bed. Whenever I leave this in any other position other than completely flat, it messes up the screen. You have to put it in tablet mode at least once if not twice for the content to be shown normally. If not, the content could be upside down or displaying in tablet mode length side while in the computer display. Fingerprint security NEVER works. Reading other reviews I'm seeing that I am not the only one with this issue. I didn't get a lemon. Dell released a crappy product fully aware of the crap quality and is charging over $1,500 for it. I will NEVER buy a Dell again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We're sorry about the trouble you have encountered with the performance of your Inspiron. To make sure we can help in the future there are steps below that can be used to improve performance overall.
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. We'd also suggest checking to make sure that your software and drivers are up to date - https://dell.to/36vgHfl.
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss. If the issue persists after updating the BIOS, you can contact Dell directly with the information below via Chat or Call.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
The motherboard is not motherly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I am giving this one start is because I can’t give it no stars and still enter the review. Purchased the product in February. Within 2 weeks, the motherboard went out and had to be replaced by Dell. Earlier this month, the audio jack went out and had to replaced by Dell. Just this week, the motherboard went out again and you guessed it, Dell is having to send a tech out to replace it. I asked Dell for a replacement laptop and they recommended I speak with Best Buy since that is where I purchased it. I guess it does not matter that it is their product (Dell). I do not recommend this product. Thankfully Dell does not make cell phones or I would be be able to write this review.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KenM,
Thank you for your input and review. We apologize for the issues you have come across with your Inspiron. We are happy to know you're receiving a replacement that should make things better for you and ensure the quality Dell always intends to deliver.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
google inspiron 7000 2-in-1 crashing before buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine keeps having a blue screen of death every 2 days. Something to do with memory. After trying everything expending memory and all, I went online and find out that this is a common problem with dell laptops that has been going on for years. some people says they fix the problem by reverting their bios to a previous version which does not work for me. other says that they sent their computer to Dell for repairs couple of time they lost all their data doing so but the problem still persists. Needless to say that this is the last time I buy any dell product. I am already saving for another one I don't want to deal with the headache. total waste of money
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tobi,
Thank you for your review. We are sorry to hear you are encountering blue screen issues with your laptop. In an effort to resolve your blue screen issues, we have provided some steps. This will not only download and install the latest BIOS and firmware for a smoother experience but also diagnose your system for any errors that may be causing crashes.
1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
5. We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page.
You can read the full article here - http://dell.to/2u98Cct.
Best,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Cons mentioned:Battery life
I do not recommend this computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my son in August and have been having battery issues for the past 2 months. A battery in a new computer should last longer than 4 months!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Terri,
Thank you for your feedback and review. We are sorry you're having issues with your battery life and overheating. We really do appreciate your feedback and will use it to help improve our current and future products.
Below are steps that can assist with maximizing and troubleshooting any possible issues with your battery and overheating if needed in the future.
1. Press the Windows key + R on the keyboard.
2. In the Run dialog box, type Control and press the Enter key on the keyboard.
3. On the top-right corner, in the Search box of Control Panel, type Troubleshooter and then click Troubleshooting.
4. Under System and Security item, click Power.
If you need further assistance with overheating, this link can help http://dell.to/2uJ8AdG.
Best regards,
Wendy C.
Total trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom financed me one of these for school from the reccomendation of someone that works at Best Buy. This laptop not only runs slower than my old laptop from 2016, but I opened the laptop yesterday to get some work done an it just... wouldn't turn on. No lights or anything. Just a black screen. It has been plugged in so the battery most definitely is not dead. So not even 2 weeks into the semester I need to figure out the return/exchange policy. Thanks for the trash :) Also, the touchscreen barely works and forget about even trying to use the stylus that it comes with or god forbid, trying a dual monitor setup.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your feedback and response. We are extremely sorry to hear about your experience with your laptop not turning on and we would like to assist you as soon as possible. Below are steps that can assist with troubleshooting your startup issue.
Here are the recommended steps for troubleshooting this issue:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
8. You can read the full article here - http://dell.to/2uj1Sby.
We recommend following the steps above to resolve your issue. If the issue continues, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop just need to get use to the key board.
I would recommend this to a friendStay Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PURE CRAP. Not the Dell it used to be. Dell has replaced the Monitor, motherboard, speakers and now the mouse pad. Dell refused from the start to replace the unit. They dragged out the time to go past a month for replacement and game it in their favor. On the plus side, their 24/7 Technical Help is there to help you deal with the problems that plague the unit. Politeness to the highest degree and very sorry for the problem !!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and review. We apologize for any issues you have come across with your Inspiron and your interaction with Dell Support. We will use your feedback to help with improvements. If you do come across any other issues, please use the information below to contact Dell Support at your earliest convenience.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Buyer beware.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased late December 2020. Nice laptop but...Blue screen appears almost weekly. I've tried nearly everything. Dell support was unresponsive. Plus, I'm not spending hours with a "support" person when there should be a firmware solution by now. Also keyboard layout and backlighting is not very good. I'm already looking for another computer. Wish I could return it. This is my second and last Dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LyndaJohn,
Thank you for your feedback and response. We apologize for your experience dealing regularly with blue screens. We are extremely sorry to hear that you were unable to reach successfully Dell Support. To make sure we can help, we have provided steps below that can assist with your blue screen issue.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy.
This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct. If the issue persists, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has known issues. PLEASE DO NOT BUY. Read all the other reviews. There are issues with the camera, touchpad, and it BSODs frequently.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey there Abrianbaker,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 7000 Laptop in regards to the camera, touchpad, and blue screen crashes.
Below, I have provided some steps you can take that should help with these issues.
Issues with your laptop touchpad:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three-finger scrolling, pinch zoom, circle zoom, rotation, and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture on the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to the Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Additionally, here are some ways to troubleshoot issues if you are encountering Blue Screen Crashes:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - Drivers and Downloads Page: https://dell.to/3tLUgxV
You can read the full article here - http://dell.to/2u98Cct.
I have also included a link to an article, which includes troubleshooting tips that should help your camera to perform better:
Using, Troubleshooting, and Resolving Driver Issues on your Dell Webcam: https://dell.to/32ccZIG
If these issues with your Inspiron are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Mark@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell