Customer Ratings & Reviews

Not sure whether to blame the hardware, software or some combination of the two. Have only had the machine a month, multiple re-starts, slow processing, manual updates, etc. Have had Dells in the past and was completely satisfied. Have not had issues on older machines with Windows 10.

I purchased this desktop to replace an 8 year old desktop. It appears to run slower and was not much of an upgrade! The audio port in the back produces constant feedback through the speakers so I can only use the front port.

Bought this product after my previous pc tower was deemed inoperable. After connecting at home power button would stick, was not consistent, but off and on. Took back for exchange and the 2nd did the same thing. Had to send to manufacturer. Without a computer for two weeks/

This desktop only lasted a year before a dell update crashed it. Never buy a dell again.

This system is great for the average person that wants to perform every day tasks such as web browsing, typical office software, streaming videos, etc. The quad core CPU can handle extensive multi-tasking (the biggest selling point of this system), and the 8gb of RAM will suffice. Lastly, its small form factor will be convenient for setting the desktop on your desk. The integrated GPU can handle mild gaming, just expect to set your video quality to low/medium for a lot of games as it isn't the best. The only issues the average user may/will experience is the bloatware installed on the system that will slow down boot time/initial load time. This software may also take up some of the RAM which isn't top of the line anymore. Lastly, the hard drive pre-installed was low quality, and failed on me within a month. I had put an M.2 ssd in the system, so it wasn't a very pressing issue for me as I could just wait until my next paycheck to buy a new one for $40. I didn't want to use the warranty as it was not worth my time to save that money. Keep in mind, this is probably an isolated case where I received a bum part (which happens sometimes). Lastly, this computer is not for those who plan to add components at a later time. The power supply only has a 200w capacity, and is a low profile PSU. In addition, this system only has two PCIe slots (I think its a full sized x8, but don't quote me on that as dell isn't exactly specific, and the other is x1). The M.2 slot is a SATAIII M.2 slot, and does not support the NVMe standard, so such a drive would require an adapter. TL;DR. This system is great for most people, minus the bloatware and has a very small chance of drive failure. Don't expect to game, or perform more advanced video production tasks. If your intention is to do so, you may as well get yourself a bigger form factor system.

I am unable to open files on my computer. I chatted with Total Tech Support. They said I am not a member and refused to help. But I am a member.

Please never buy this CPU, because both the manufacturer (Dell) and the seller Best Buy knows that the product is bad after one year. They both put a warrant that will cover just one year, after that it is on you.

First, I really want to give this desktop 4 1/2 stars, but half stars are not an option here. So now, a good word about Best Buy. After I purchased this desktop, I left it for set-up expecting it to be ready in about 24 hours (may seem long, but I personally was okay with it). Well, the first one was pulled from the shelf, and no matter what Geek Squad did and despite numerous attempts, the unit would just freeze. Best Buy was great about keeping me informed, telling me my options, and essentially just did an exchange for another unit. This was set up in about twelve hours. So, kudos to Best Buy for excellent customer service, and I was so relieved that the unit that kept freezing never left the store before it was caught and replaced. Now for the unit itself. I was looking for a media center desktop, and being on disability I am looking to condense everything I need. This unit is more than up to the task. It streams SiriusXM with no problem, as well as Hulu Live TV and other sports networks with no glitches and limited buffering.. This unit almost seems to be built for the purpose of a media center for someone's home, and if you are looking for a desktop for that purpose, this model is the best value I could find. Personally, I wish it came with an SSD instead of the hard drive it does, but there IS an M.2 slot available to allow you to add one if you so choose. Know that if you do, you will need to do a new set up, especially if you want to run your programs on the SSD and use the provided hard drive for all of your storage (1 TB is plenty of storage). The reason I would take off 1/2 a star is because in streaming Hulu live, or some of the sports networks I subscribe to, the picture quality could be just a little bit better. If I am am about 15-20 feet away from my tv, I can't really tell the difference, but in a small apartment like mine, it is noticeable if I try to get closer (which sometimes, there just isn't room), and streaming through my phone gives a little bit better picture. So, either a slightly better graphics card or video card (whichever is applicable) would make this the most awesome desktop available in terms of performance and value. It still is quite an awesome unit anyhow!

I don't like it. Wish there had more reviews about it It is no good.

Had to return because it wouldn’t even start. I don’t think I’ll ever buy a Dell again.

We’ve never had a computer operate so slowly. We returned it to Dell twice and each time it was slower.

Great PC. We had it since 2019. Very Powerful machine for daily use.

My nine-year old all-in-one Windows 7 Gateway computer finally bit the dust, and after looking at the newer all-in-ones, realized the quality had taken a serious nose dive. Then I saw this mini tower Dell. I compared it with the similar size HP one, and at first purchased the HP... what a mistake! I returned it, bought this Dell instead, and WOW... love it! Quiet, fast, runs cool, great specs, looks great and fits anywhere. And I'm also very surprised with Windows 10, also a great upgrade from Windows 7. Don't hesitate to buy this slim line Dell. And make sure to get a 27 inch Dell Monitor to go with it, they work and look great together.

Easy set up, didn't take long, just had to add my printer. Had dell for years, never had a problem. Excellent price. Like the small size, takes up less room. Highly recommended

Our previous computer started life as a Windows 7, then I made the mistake of downloading Windows 10. The computer struggle and was slower than Dial-Up, if you remember about that. This computer is 1/3 the size and weight of the old computer, and 100 times faster. Admittedly, my needs are Basic, and it handles my needs without a hitch. For Web Surfing, Email, Banking, and Data Storage, this compute is Amazing!!!

Very easy set up, no problems with anything at all. I think I will like Windows 10 even better than Windows 8. Great computer great price.

Purchased in October, 2018, and opted for this pc, at a promotional price, over an HP with SSD. Since I am retired I thought I could live with a slower system, for the price, but the repeated crashes are becoming a nuisance. I do keep multiple tabs open and it will try to restore, but even that has created problems.. The blue screen message is Stop Code Faulty Hardware.

These reviews were correct. I just hooked up my new computer and it is taking forever for it to do anything! Are there things that are running at start up and/or in the background that I can stop/delete? This is going to drive me nuts! And, yes, I tried what was mentioned before to do the maintenance. Did not help at all.

This is a basic system that is ok for someone who just wants to get email and browse the internet. We are having issues with it now renadomly crashing and rebooting but are unsure the cause.

Although this computer fits the needs of 70% of the users it does have an issue.. The SSD m-2 slot is old tech first generation and will not recognize NVME( the new gen3 very fast ssd's). Like the Crucial 510's that are 3 times faster. You bought the SSD's for speed booting and are shackled with this engineering mistake. a PCI NVME adapter will fix this issue but why?. Why Dell went old news I have no idea.. I returned mine and bought elsewhere.