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Customer Ratings & Reviews

$1,519.99
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The comparable value is $1,699.99

Customer reviews

Rating 4.8 out of 5 stars with 331 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 331 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was amazing… battery also working good I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop .lots of functions excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, it is so nice to see the speed in use. Now in the process of the learning curve to Windows11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop on the patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I love sitting on the patio and still being able to do some work. Battery life keeps me going for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this computer. Just what i was looking for. I do not do gaming, but this computer is plenty fast for what I need it for. I would not hesitate to buy this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Easy transition from Windows 10 to Windows 11. It went on sale 2 days later. Received a $526 refund due to price difference!! How awesome is that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it plays a few games but usually does school work on it it is a great product for what he ises it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh Boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the computer. It's more than I hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing these laptops lasted a little longer. But overall, very pleased with the expertise of the sales representatives. Listened to my primary needs for the system. We have the protection, and your techs were able to transfer all information to the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Carlos Argueta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, Keep up the gtrat work! I love it, Keep up the gtrat work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Thin profile. Sleek look. Would be nice if it came with more ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever owned. I was hesitant because my laptop was only a year old but just couldn’t pass up the offer. I am very glad I splurged. Only small issue is that this is one of the few 16” laptops that I have seen with a ten key pad and it shifts the keyboard a little to the left from what I am used to. Just have to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Romeu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was extremely helpful with all of the equipment I needed and answered all of my questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY GOOD CPU PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PERFORMANCE, VERY FAST, SMOOTH SCREEN COLORS, GREAT SSD, PERFECT RAM AND GREAT BATTERY (LAST 8 HRS OF WORKING TIME AT THE OFFICE)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop, love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, it works smoothly and is intel 9 for a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptopgreat price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great deal on this and the laptop blows my pc out of the water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus Copilot+ Pc- 16"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been fantastic so far, and meets everything I needed for my job, and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree pick for my future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, and with the help of my nephew, we decided this was the one for me. I love it, and I especially like the touch screen and the 2-1 feature. Also, Dell is a widely known brand and I feel confident in their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and easy to learn on! Dell has the best laptops and Geek tech support has been wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Super fast love the pen and touchscreen. The sales person was very helpful

    I would recommend this to a friend