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Customer Ratings & Reviews

$1,519.99
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The comparable value is $1,699.99

Customer reviews

Rating 4.8 out of 5 stars with 331 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 331 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far I’m happy with all features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. Speed is very good. I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Flip and good Battery not like it really matters to gamers but for productivity its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast access and easy to use. I love how easy it was to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More surprises, maybe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed beyond my expectations, then without changing programs, apps, or file usage. It randomly shuts down, and all I get is a black screen. I have had to force stop three times in two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co-Founder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer because it has a 9-key, touch Screen and can handle chemical simulation software which makes it perfect for my start up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New PCs Should Have Security Software Embedded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC had to update software / firmware 2 times after activating the PC. Also McAfee ~security software is prompting for purchase of that software although I would expect Windows 11 would have sufficient security software embedded in it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience of shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience with the right guidance and technical details shared by the team in the shop. I am very pleased with the product quality and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase of Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman recommended a Dell laptop over what I thought I wanted and he was right. I am extremely happy with the computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience this laptop excellent is my firts one i get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DELL LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR THE PRICE. WISH SCREEN WAS LARGER AS I PREFER A BIGGER LAPTOP SIZE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for home business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Dell Pro laptop. It was easy to set up and thus far as exceeded my expectations with the display, response, and adaptability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright screen and fast CPU.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dell. The mini-LED screen is bright and sharp, and that's one of the main reasons that I bought this laptop. The discounted price really made it an easy decision for me to buy this laptop. I always like Dell laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Enjoy Dell Products , Very Nice Computer, Thank You Dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grant love this laptop. Nice picture! Very light and The cilor is perfect! Highly recommend to purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Business Laptop at a Terrific Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Quality Business Laptop at a Terrific Price. I needed a replacement laptop quickly, and Dell never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, the visual is crisp and the speed meets my needs. Plus the Black Friday deal was wont

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my laptop for a few weeks now, and it is wonderful. The team at BestBuy installed all the apps and programs needed and the laptop is seamless....it is giving me a wonderful experience. Quick, easy to use, and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr & Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff and the staff at Geek Squad are exceptional, kind, caring and thorough!!!

    I would recommend this to a friend