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Customer Ratings & Reviews

Your price for this item is $1,519.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 281 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I Love Dell!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell. And it doubles as a tablet, the keyboard lights up, it is so fast. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility with the way it converts from a computer to a tablet. Great speed. Overall one of the best laptops we have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Intel Core Ultra 9 288V- AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found exactly what I was looking for as an "open box" item. I saved so much! The graphics, memory and touch screen are amazing for any student/office setup.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my dad and was so impressed with quality of this laptop, I bought one for myself! We got it on sale so the purchase was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, it is so nice to see the speed in use. Now in the process of the learning curve to Windows11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop on the patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I love sitting on the patio and still being able to do some work. Battery life keeps me going for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing these laptops lasted a little longer. But overall, very pleased with the expertise of the sales representatives. Listened to my primary needs for the system. We have the protection, and your techs were able to transfer all information to the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Computer - great deal with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree pick for my future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, and with the help of my nephew, we decided this was the one for me. I love it, and I especially like the touch screen and the 2-1 feature. Also, Dell is a widely known brand and I feel confident in their products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this computer. Just what i was looking for. I do not do gaming, but this computer is plenty fast for what I need it for. I would not hesitate to buy this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever owned. I was hesitant because my laptop was only a year old but just couldn’t pass up the offer. I am very glad I splurged. Only small issue is that this is one of the few 16” laptops that I have seen with a ten key pad and it shifts the keyboard a little to the left from what I am used to. Just have to get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Carlos Argueta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, Keep up the gtrat work! I love it, Keep up the gtrat work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop, love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, it works smoothly and is intel 9 for a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pictures and music world with Dell!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dell I have owned and would buy another if the need came about. I save alot of pictures and music and enjoy this computer to cover what I enjoy the most!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell 16 plus 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be performing well. Connects easily with all WiFi access points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for me!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me as a present for my birthday to start my degree and further my education. I have been very pleased with it and would love to order another one as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell solves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, one month in, this computer is great. It is responsive and fast. So far, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my recent purchase of a Dell - copilot+PC computer. I have been buying and using Dell computers since the late 1980's. rarely have I had problems with them and I usually replace my units due to obsolesence rather than performance or reliability issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Super fast love the pen and touchscreen. The sales person was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    mylaptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop, so far wowrks perfect;y

    I would recommend this to a friend
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