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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 181 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Plus - Copilot+ PC for its overall performance and speed, with users finding it suitable for use in various locations due to its portability and sleek design. The ample storage capacity and responsive touchscreen are also well-received features. However, some customers have noted concerns about the battery life and the feel of the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 181 reviews
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my first one. I have always owned a desktop. It is perfect for my home use needs. The larger screen works great for my advanced age.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall laptop for everyday and business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 plus 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be performing well. Connects easily with all WiFi access points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Wisely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It is very light for student and everyone that is looking good brand with high speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price! Ligthweight and great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Dell computers and I love this one. Windows 11 is something to get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my dad and was so impressed with quality of this laptop, I bought one for myself! We got it on sale so the purchase was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JudiB new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was ordered and delivered on the scheduled day. The product was professionally packaged.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Low Battery Life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only work for a few hours before the battery gets low and I have to plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big change from my old desktop Kenna answered all my questions on this laptop which helped make my decision she also got me set up with transfer of data from old to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased lap top for my son. In store pick up was fast and easy. Best lap top I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice but the employees made the whole experience very pleasant

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for a good price at Best Buy. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bad battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very fast, bright crisp screen, batterlife sucks though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dual use and Flexibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to switch from one mode to another. giving me opportunity to use it as a tablet and a laptop when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep, with lap tap a go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! but not for the price but its agreat lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect LapTop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I explained what I needed and BOOM! Perfect match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life long dell customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase been buying dell all along great value purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Students and Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2in1 laptop. It comes with the stylus pen, which very useful for the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful computer. It’s fast, has a nice big screen and has a lot of memory.

    I would recommend this to a friend