Customer Ratings & Reviews

great laptop. Perfect for a college student. Happy with purchase

This is a very efficient laptop for light use. However, the 16 GB RAM is limited for heavy use, even multiple Chrome tabs. If you need a portable laptop, this might be good for you. The keyboard and trackpad did not, fortunately, bother me. Your case may differ from mine.

The last one served us for 10+ yrs albeit with battery replacement once, it was a nobrainer to get another one.

the screen size for me was too small, so I returned it for something larger. But I loved the size of it for taking it while traveling, etc.

I love everything about the design of this laptop. The keyboard is uncomfortable but that is the sacrifice with the cool design. The reason I ended up returning this was because of the display. It has a matte anti glare coating that ruins the viewing experience.

Great for the office! Purchased for one of our team members and it is great.

I’ve been working with this laptop for a few months now, and the keyboard is just truly terrible. It boggles my mind that this was released in its current form, as it has so many great things going for it. That said, the keyboard creates no end of frustration as the keys have zero separation. One of the worst design flaws I have ever seen on a laptop.

I like everything about this laptap except that I am not yet used to the mousepad being hidden.

Wonderful sales professionals and on time delivery.

excellent laptop...Dell has been my go to for many years. The last one lasted 7 years before it got too slow.

It's been a while since I've had a Dell laptop, but I have always appreciated their XPS line. It's as 'Modern Day Classic' as the MacBook. This unit continues that tradition. My niece started Jr. High this year and we thought the last laptop (a Chromebook) would get her through the year, but it seems about ready to give up the ghost. I picked up this Dell XPS 13 because it doesn't waste any space, is light, and will probably carry her well into her High School years, plus her school requires student laptops to be Chromebooks or Windows, so I thought it was time to get her used to the Windows environment. I've spent the last several days setting it up for her and transitioning her files over to make it ready as soon as she goes back to school on Monday. There is a lot to like about this laptop and not much to dislike. Likes: Screen: While 'only' an FHD+, scaling it down to 125% gives a perfect amount of screen space for everything she might need to do on this. Also, she still has young eyes and can see everything perfectly. This thing also gets painfully bright if need be. Keyboard: I wasn't sure what to think of the keyboard on the XPS 13 because of how it fills the lower chassis, but I've come to like it very much. I thought for sure that with the square keycaps, that I would be fat-fingering mistakes left and right, but I find it as easy to type on as some of my favorite keyboards. My niece's hands might have a bit more trouble with the keys, but she was doing well with it this morning when I was showing her the ins and outs of Windows and Office. Battery: I charged the XPS 13 up fully prior to setting it up and I was able to do the entire set up process (which was a surprising slog given the day and age), as well as transition her files and programs, watch some videos on my own (for this review), and then show her the ropes all with the battery not having dropped below 40%. She'll probably get a full day, if not two, out of a charge. Size/Weight: This poor girl already has to slog around a ton of books and the last thing she needs is a heavy laptop that takes up her entire bag. The XPS 13 is light and wastes no space. It does this while still having an aluminum enclosure which should help it take some of the knocks I'm sure are coming its way. Trackpad: I was really surprised by the lack of a delineated trackpad, but I grew to appreciate the solid wrist rest and the responsiveness of what Dell put in this thing. It runs from the left side of the space bar to the right side of the right ALT key, and gives you plenty of room to be able to zip the cursor all around the screen. Performance: Without a dedicated graphics card, this will not be a powerhouse for graphic design or games but the Core Ultra 7, 16gb of RAM, and 512gb SSD, are plenty powerful for her to handle anything she might need to do for her classes. Copilot+: I don't have a strong opinion myself on the usefulness of Copilot, but the kids these days are all geeked out about it. As a former teacher, I know that I would take a dim view of it being used in assignments, but I can also see where it could be helpful in other circumstances. She had fun today having it make pictures of bunnies riding on turtles. It made cute pictures of bunnies riding on turtles. Don't Like: Set-Up: I have set up quite a few laptops lately for myself, friends, and family, and the Dell XPS took the longest from start up to finishing updates out of ANY of the other laptops I've done (several of which are not as nice as the XPS 13). SO MANY RESTARTS. This may not be as big of a deal with some laptops but the XPS 13 seems to take a bit longer to get to the desktop so it made it seem like forever between these cycles. Power Brick: With a computer as compact and light as the XPS 13, a power brick with a detachable wall cable is almost a crime. I didn't even take the Dell power brick out of the box. Instead I got a 100w wall plug with dual USB-C ports and a 10' long high powered cable for her computer. This way she can keep her laptop charged no matter where she is in the classroom, and has an additional plug to charge her phone (though those are now verboten in class). Dell really should have included a better charger for this thing. Fortunately, since it charges via USB-C, you have tons of 3rd party options. Conclusion: This Dell XPS 13, is a great laptop for pretty much any use short of gaming or serious photo/video editing (though to be fair, I did not load up Photoshop to check it out). What is was powerful enough to do was have tons of open tabs in Edge, while also having YouTube playing a video, and editing a document in Word. That's exactly what I wanted it to do for her and the Dell XPS 13 delivers in spades and does it all in a nice, light package.

Amazing and supercool i litterally enjoy placing my order with you all,Hope to have some more orders coming in soon,Thanks

i've bought it yesterday. i love everything design perfomance screen but battery life is too bad. i dim screen make power save mode everything on low and its says that battery has 2 hour remain. maybe mine is defected...

This was a gift for my daughter , she typically uses a Mac but she really loves this laptop!!

Now, with the introduction of the XPS 13 Plus with Copilot, Dell aims to redefine the laptop experience by integrating cutting-edge AI capabilities. This in-depth review explores the XPS 13 Plus with Copilot, dissecting its design, performance, features, and overall value proposition to determine if it truly lives up to its ambitious claims. Right out of the box, this thing is beautiful. Sleek in design The aluminum chassis has the look of Elegance but also brings with it the ability of durability. A silver finish laptop to me screams classic and I love classic. Now the screen is not that big but with it the laptop itself is not that heavy. It feels like 2 lb if that. The full HD display has fantastic color and brightness. I don't know for whatever reason I thought because there wasn't a 4K emblem on the box. I was going to be disappointed but far from it. Now having done my research you would think a 13th generation Intel core ultra 7 processor would not hold up to like the i7s but this thing has 16 cores from what I read off of Dale's website and it definitely holds up. I felt like I had 10 windows going at one time. The graphics card is not meant to handle Grand Theft Auto 7 running on a PlayStation 7 but definitely can run some beautiful gaming. Although this isn't built for gaming, I feel like it's built more for work and tasks. Multiple programs and windows running at one time. Not a problem but a major video game running major frame rate, color and Spectrum. Sure, but you can clearly see that is not what it's built for. I highly recommend this to the college student that goes to a major university with honors classes. I know I'm laying it on heavy but from that student all the way down to a community college student. The price point is amazing for all it can do. This is the laptop through them. As an IT major. I can speak to this in kind and true. Get one fast.

Ports stopped working randomly. Forgot to look at screen size before buying but pretty small anyways.

I am so happy with this purchase. It was a great value. The quality is good and the price was fair.

Configuration: • Intel® Core™ Ultra 7 processor 256V Series 2 (12MB Cache, 8 cores, up to 4.8 GHz) • Intel® Arc™ graphics • 13.4", Non-Touch, FHD+ 1920x1200, 30-120Hz, Anti-Glare, 500 nit, Eyesafe®, InfinityEdge • 16GB, LPDDR5X, 8533MT/s, integrated • 13.4 FHD+ Display with Webcam • 512 GB, M.2, PCIe NVMe, SSD First Impressions: Right out of the box, this laptop exudes engineering. From the CNC aluminum to the choice of Gorilla Glass 3, the design effort put into this product is evident. Battery life is positioned as “up to 26 hours” when streaming, and 3.1x the graphics performance of the prior generation graphics solution, and 3.6x “better AI performance” (which honestly does not have a lot of detail behind it other than it was an internal comparison). The screen is nice and bright, and I’d say packs an optical punch in terms of color depth and brightness. Dell packed a lot into this small package, which measures 11.62” wide by 7.84” depth by 0.6” height, and weighs in at 2.7 pounds. That’s a lot of capability in a relatively small, light laptop! Setup: Setup was uneventful, from power-on to Windows setup. Zero issues. Performance: Excellent system performance. Fast processor and SSD make for a fast boot and a no-delay user experience when using the laptop. CoPilot… I have not delved into performance of this just yet. Final Thoughts: Dell must have had the shoehorn going in overdrive to pack of all of these features into this small, light form-factor. It’s a phenomenal buy in my opinion, and I recommend it if you are in the market for a relatively small laptop with excellent performance.

The internal Camera was broken fresh out the box. After over 3 hours of self troubleshooting 7 hours of dell support troubleshooting. They want me to take it in for repair... Dell was my favorite brand before this. idk what to do.. I already put my office home license on it... thats 150 down the drain if i return it... what a nightmare.. I'm beyond stressed and I've only had it for 11 hours... This apparently is a common issue...

Looking for a lightweight computer for on the go without sacrificing computing power? This is the computer for you. In comparison to other 14” laptops I’ve owned or used this Dell has to be the lightest and thinnest I’ve had the pleasure of using. Setup was quick and easy as most windows based OS are. The mouse is just a flat panel and the bottom it takes some getting used to but functions well. Display quality is crisp and clean thanks to the Intel Arc. The mechanical keyboard has a very nice feel while typing and with its backlit keys you can still see it in low light settings. With the Intel core ultra 7 paired with 16GB of ram loading programs and even games seems pretty seamless. Need to log on to a teams meeting while on the go? The XPS 13 has and integrated webcam. Need a little extra security? The XPS has built a built in fingerprint reader. The only negative thing I have to say so far about the XPS 13 is the McAfee antivirus software that comes preloaded does drag the computer down just a touch, so keep this in mind that you may want to change to a more user friendly software that offers the same security. All in all this is the quality that’s known and expected from Dell.