Customer Ratings & Reviews

Working with 4K video it's important to have a portable computer to use when unable to work at my office and this system is pretty quick for basic needs. It's quick to startup, nice screen and size is perfect for travel. Not a big fan of the USB C input in front to the SD card slot. I think it should be reversed.

High power pretty screens easy to set up. I love this computer

Excellent product! Fast, reliable, and stylish white!

Amazing, fast, easy to use, sleek, has an Alexa which is nice

I bought this because it was time for an upgrade from my Hp spectre and I haven’t been disappointed yet. I use mine for a variety of things. Coding, pictures and video editing, and the usual stuff and so far it’s been great. It was worth the investment.

this is a beautiful laptop simple and yet functional, speakers are really good, but can feel the vibrations on the deck, screen awesome perfect blacks and vibrant colors, this laptop can also be upgraded since it has removable memory and ssd !

Great Laptop, great price! Finally Dell knocks it out of the park for current laptops. Weather a student, or in a professional busines, this laptop has what it takes to get the job done. Thanks Dell BTW, only thing missing is a Dell external Blue-ray, dvd, cd player burner.

This is an odd one, but I would strongly recommend you not to purchase this version of this laptop if you have Astigmatism. I've used a wide variety of laptops, including two other laptops with OLED displays, but this one in particular was unbearable to me. Something about the combination of this particular OLED panel, touch digitizer, and anti-glare coating causes a heavy 'dirty' look to the display, where the entire screen has visible diamond-shaped distortions along its surface. On top of that, the whole display has a 'dirty' look due to the subpixels of each pixel being strangely visible even from normal usage distances on white colors. From what I've read digging around, these are both dramatically more noticeable if you have Astigmatism, due to the light of the display hitting your eye differently. So, if you have Astigmatism, stay away! The rest of the laptop is honestly pretty nice. Dell's fixed the loose touchpad problems, so it's quite responsive. They keyboard's decent, the build quality is excellent, the internals are performant and reasonably cooled, and the battery life is OK -- around 6-7 hours at lower brightness. The white version in particular has a really nice finish. I would just heavily recommend getting a model without the OLED screen.

It arrived unscaved. I've heard of some horror stories but came in clean. Have to learn a bit, been away from a laptop for a few years. Thanks all of you, it paid off!

Amazing high end laptop. Love the dual m.2 and 64 gig max of ram. The only negatives would be the low res but typical 720p webcam and the fact Dell locks out some power management features of Windows that cause bluetooth mouse issues.

Bought this for my mother and she loves it. I would definitely purchase this again even for myself. Her only complaint was the arctic white color, but that was the only option and we bought what was in stock.

Amazing deal to be had. Specially if you look for the open box deals! Gorgeous screen, one of the few machines that really lets you upgrade without breaking the bank. Dedicated 3050ti machine for under 1000? Count me in.

Fantastic quality, easy out-of-the-box set up. Also the Best Buy staff were very helpful in helping me pick this particular laptop out for my specific needs. Definitely five stars!

The product is great but the young man who helped me buy it was the star. I complimented him to his manager. Wish I had written his name down - maybe Grant? Had an incredible in-depth knowledge of all things 'computer'.

Great equipment, next level of Laptop. The only issue is the keyboard white light when is on makes imperceptible the letters visibility, the rest is perfect!!!

Battery life is inconsistent. The computer estimates 4 hours left, then ten minutes later it says 2 hours left? Over all this is a solid choice for a laptop and as a student it hasn’t let me down.

Great stylish laptop. Love the OLED screen, trackpad, and keyboard layout. Unfortunately, Dell decided to go with a soldered on Intel Killer Wi-Fi chip AX1650 and it's useless. The wifi drops just feet away from the AP and the Blue Tooth chip AX203 has a range of 10'. I can literally cup my ears and block signal to my airpods sitting next to this laptop, that's how weak it is. I tried two brand new 9510 models and both had the same issue. Not a problem for my Macbook Pro or an older Lenovo. I would avoid the 9510.

Couldn't ask for a better purchase. The Dell XPS is more than anyone could hope for. Fast processing time, easy set up, and user friendly. I am not tech savvy but do many various tasks for work and keeps up with every one without crashing.

The design is beautiful, it has some quality control issues, trackpad was loose, and when reaching out to Dell support, service was sub standard.

I always buy Dell laptops and this one does not disappoint. It is dependable, easy to use and setup, and affordable. Purchasing this laptop is a no-brainer especially since it comes with the backing of Best Buy Geek Squad.