
Rating 4.4 out of 5 stars with 265 reviews
4.4- Display (46)
- Speed (30)
- Design (15)
- Performance (11)
- Gaming (7)
- Touchpad (28)
- Battery life (19)
- Cooling (9)
- Price (5)
- Heavy (4)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
A well built device with a gorgeous display
The display on XPS 15 is simply stunning. I've been using the device since 2 weeks and I still can't stop complimenting the beauty of the screen. Overall, it's a well built machine packed in a pretty thin chasis for the performance. I use it as my daily device while travelling as well as when home (the 15' form doesn't ask for a separate monitor). The white color also fits well with my setup and the touchscreen is a cherry on top when I'm sitting on my bed too lazy to use the mouse. I do some casual gaming as well and the performance is satisfactory (not too crazy, but I can run most games over 60fps). The battery life is pretty good and lasts around 6-8hrs of multitasking (music, programming and browsing). I'm yet to come across any major "cons" of the laptop apart from slightly less powerful in terms of gaming compared to other options in the range, but as for productivity this is one of the best device to pick up.
Posted by Deep
- Rated 5 out of 5 stars
Sleek laptop w/ gorgeous display, and minor issues
I'll start off by saying you're definitely paying a premium for the XPS name, and build quality for sure. Exceptional build quality aside, you're gettting a gorgeous 4Kish OLED display with super inky blacks. Having owned it for the past 3 months I haven't had any issues with OLED burn in. The thin bezels also help with the premium look. There aren't too many laptops with this look, even the new Macs have the notch. Though to be fair, the Macs have a better camera. The speakers were pretty good as far as Windows machines are considered. It's got the latest Intel laptop CPU, paired with an entry level RTX 3050TI card. This is NOT a gaming PC. You won't be playing the latest and greatest games at max settings, but most modern games can be played at 1080p with medium. I did try playing Forza Horizon 5 on this laptop, and I found if you set your resolution to 1680 x 1050, you can turn most settings to high and maintain 60 fps, while making use of the the full 16:10 aspect ratio of the screen. Of course this varies based on games, you'll definitely have to experiment if frame rate is important to you. I personally use the laptop mostly for school, and of course it's fantastic in that regard. My only two gripes, are the camera and the battery life which aren't the greatest. The camera quality is really lacking, so much so laptops a quarter of the price of this have better cameras, it's 720p and super grainy. While I understand it's a consequence of having thin bezels I really expected more. As for the battery life If I fully charge the laptop to max, I can probably get 2 and a half hours unplugged, while working with Word, or Excel at medium brightness. Still I tend to carry my charger around with me, so it's not such a huge issue. But even with these "problems" I have to say there aren't many laptops that look this good, and feel so premium, and having the latest CPU and GPU makes it a much more compelling device then last years model, especially with the new GPU. It's overall a great laptop, and I definitely think it's worth taking a look at if you're into the Windows ecosystem.
Posted by caffeinedealer
- Rated 5 out of 5 stars
Breathtaking, MacBook killer
Overall: I am a long time Mac user but I really loved using windows 11 on my desktop work station and wanted a similar experience on the go. I was spoiled by the full aluminum body of the Mac, its beautiful screen and the generously sized and super precise trackpad. I was hardpressed finding a similar windows based laptop. Until I found the new XPS 15s. The white looks absolutely gorgeous and the 3.5K OLED screen absolute blows my macbook's screen out of the water and makes it's thicker bezels look date (I have the 16 inch MBP which actually has smaller bezel to screen ratio than the ancient looking 13 inch model). The keyboard feels crisp and the trackpad is very satisfying to interact with. The biggest draw for me however is probably that gorgeous screen, it just cannot be beat. All of this, and you also get a 3050 TI in there giving you amazing hardware acceleration. Other thoughts: The only thing I would change if I could would be to put a AMD cpu in there... but, honestly this intel will never be a bottleneck for 99.9% of people out there. This is an AMAZING and breathtaking laptop. Do not hesitate to buy it. Also due to microsoft and apple playing nice, the sync between my iPhone and my windows devices is FANTASTIC, all my files upload almost instantly and are available across all my devices and thanks to outlook all my calendars, emails, and to do lists (Microsoft to do and apple reminders work together) sync without a hitch, its a truly seamless experience. Battery: I get around 5 hours at 90-100% brightness and 8.5 hours at 40-50% brightness. These are obviously NOT gaming times and I spent a little bit of time to debloat and optimize my setup. I am running windows 11 beta dev build.
Posted by TheStudent
- Rated 4 out of 5 stars
I like this computer I guess. Too late to return
I bought an open box excellent which came with the charger still wrapped, but with literal crumbs on the computer.. Best Buy… you couldn’t wipe down the computer at all? Also USPS stated my package had to be signed for and the worker delivered my package to my neighbor across the street from me and never even requested a signature. I wouldn’t of had a computer to review if I wasn’t close with my neighbors! Besides that headache, I love the accessories that come with the computer allowing for the use of a regular usb mouse, how there’s charging ports on both sides of the computer, and how easy the setup was. I bought this computer with intentions to fit my CS major in college and to play the sims 3. I can’t say anything about the computers performance for school work as classes have not started yet but the sims 3 loads in seconds regardless of all my cc and runs super quiet, until the battery needs to charge. Then the computer runs like crazy heating up, and my game starts freezing and lagging. It is annoying but not a huge deal breaker. However what is a deal breaker is how easily the keys of this computer fall off. I was carrying my computer (open) with the charger on the keys and when I took the charger off one of the keys was hanging off and flimsy. I was able to press it back in but that’s just unacceptable at this price point. I still love this computer, it’s sleek and does what I need of it, I just need to be extra careful with whatever I do. Basic things like watching videos and having multiple tabs open run smoothly, and the battery last pretty long (excluding strenuous things like playing games). Coming from a 2015 MacBook Air, I really miss airdrop and how my phone connected to my computer showing my notifications. So when I found “Dell Mobile Connect” it somewhat gave me the same experience of my Mac. You can have your phone’s notifications show up on your computer, and sync your phone screen on the computer. However messaging on the computer does not work for me. And before I forget to mention, the camera is horrible on this xps. It’s weird how my old 2015 MacBook is more clear then this $1000+ computer. If you enjoy pixels you’ll love this xps, but my selfie days appear to be over. The 4k resolution and touch screen are great, but a better camera would be even better. I wouldn’t return this computer, and I couldn’t anyway since the deadline passed but I’m happy with my purchase. If I wasn’t majoring in CS though I would’ve gotten the M2 MacBook Air. Just straight up. (Skin from dbrand)
Posted by Samepostasearlier
- Rated 5 out of 5 stars
I love the Dell XPS 15 OLED, SOLID Choice.
I'm a tech guy and I did a fair amount of research for this laptop. I wanted it all as close as I could get - latest chips and performance, battery life, great screen, larger screen (I'm coming from a 12.5"), aesthetically pleasing, light, etc. I went around to MicroCenter, Best Buy, and online and read a lot of articles at CNET, Tom's Guide etc.. and a lot of YouTuber's reviewing this unit or recent units. Lots of great choices these days and let's just start by being thankful on the selections we have. I short listed the following: Lenovo X1 Carbon 14", Dell XPS 15" with OLED, Pending Macbook Pro with M1x chip, MacBook Air and a lightweight gaming laptop (like ASUS ROG Zephyrus). All of these computers would have the power, reasonable battery life and their own aesthetics. I'm coming from my last laptop being a Lenovo ThinkPad S1 Yoga that has worked faithfully for 7 years, but is getting slow. Most of what I really do is browsing, excel, basic software like quicken, media consumption and eventually some light gaming. All of these are more power than I need, but I buy for longevity and probably won't buy another laptop for 5 to 7 years. This laptop is really nice. It is up there with the MacBook for presentation and when you unbox it. I REALLY like the arctic white to get something different from just a black laptop. It boots up FAST. I was shocked. I thought only Macs booted this fast. Maybe so, but this is still really good. Completely off to on and ready to go in like 15 seconds or less. So Nice! This laptop has windows "Hello" and a fingerprint scanner. Usually it recognizes my face and immediately opens. In low light I sometimes have to use the fingerprint scanner. I fretted about getting the OLED screen and losing battery life, but man I am so glad I did. It is stunning to look at and especially since Dell as the microedge display and the screen fills up most of the area. Very nice to look at and I actually need the 15+ inch screen for spreadsheets, charts and stuff. The computer is fast. The trackpad is very good although I do seem to be having trouble at times getting the trackpad to "left click" when I want it to at a certain height on the track pad. It might just be a simple adjustment and what I'm used to. I've had no issues in 2+ weeks now using this great computer. I've learned that if you go to "dark mode" or "black mode" for your browser, Outlook, and other apps this helps extend life. I'm getting probably 6 to 8 hours right now remote with this computer. Is it +10 and more like with the Apple computers? No, but still more than what I have needed. The best buy sales person who was helping me loved Lenovo and believed that Dell was inferior on quality as compared to Dell. I generally agreed with them. However, the XPS line is a step above normal Dells and this generation is highly reviewed. My sales person was excellent, however they strangely didn't know anything about the Dell XPS 15" or that there was even a model on the floor. When I asked about the XPS they were pushing me to Lenovo which I'm fine with and the reasons why were accurate based on my recent experience with laptop reviews and the fact that my company buys us Dell latitudes to use and they are OK. We somehow missed the single XPS model on the floor of the showroom (myself included and I was looking for it), finally found it, and started playing with it. The sales person who didn't ever notice this computer said they wanted to play with it for awhile and see how it responded. They opened like 50 chrome tabs at once and it didn't stutter at all. They did a lot of key strokes to quickly open a bunch of apps and switch between them and there was no lag. The sales person looked at the hinge and how the laptop clamshells shut perfectly and said how some of the lesser Dell or HP units were uneven at times. This person admitted they had overlooked this line and were actually warming up and very interested in the 15" XPS and said they would probably start to recommend it. I really liked it and they had 1 unit left in the store for me to buy which I did. I should also say that had a Lenovo X1 carbon been on the floor I might have considered that. However, Lenovo had soldered ram as I recall and the Dell doesn't and for me to get up to the specs I wanted so I didn't have to worry about future obsolescence the machine would have topped over $3k before tax and warranties. Lenovo would have been a sweet machine and more for a mobile warrier, but this XPS is better for an "all arounder" like me. I eliminated the Apple products for a couple of reasons. I envy their new chip technology and wish Intel had something as good. Had boot camp or Parallels software seemed more stable with the M1 chip I would have STRONGLY considered a Mac. But the ability to use windows reliably was a big detractor for me. Also, I own iphones and that ecosystem would have been nice. However, I'm actually a happy windows user and didn't want to make the switch to a new operating system or wait which were the other 2 detractors. The blazing performance of the Mac M1 chips wasn't enough to sway my entire decision. I eliminated the ASUS gaming computer because they don't have webcams and weren't quite as aesthetically pleasing and concerns about heat on the go. I'd have to buy more accessories. The sales person thought that such computers don't work as well on the "go" and as all around top performing laptops. However, the cost on gaming laptops is actually less than the Dell XPS and Lenovo as I recall. Still may be worth considering for others on the fence. Really, I'd probably be satisfied with any of the above computers because performance is so good today and that would satisfy my core needs. But the Dell XPS performs really well, is beautiful to behold and touch (Aesthetics means something to me), and gives me a lot of pride of ownership. I look forward to using it every day! I have ZERO regrets and haven't second guessed myself once.
Posted by okidoki