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Customer Ratings & Reviews

Your price for this item is $998.99
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The comparable value price is $1,144.99

Customer reviews

Rating 4.2 out of 5 stars with 165 reviews

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84%
would recommend
to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, long battery life, and lightweight design as positive aspects of the product. The ease of use and fast SSD are also appreciated. Some customers have expressed concerns about the display quality, memory capacity, and the Windows 8 operating system. A few customers feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 2 out of 5 stars

    Tried it, Returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a convertible to eliminate my iPad and Laptop. This isn't it. I'm a writer and need a lightweight portable. Poor design - touching the touch screen tipped the computer, really annoying and terrible design. The magnet holding the top was too strong and I had to pry the darn thing open. The touch pad was a problem, jumpy and didn't even work with some programs. Text too small to read and when enlarged, didn't scale on the screen properly. Would not play Netflix movies properly, audio and video out of sinc. My regular laptop is a Macbook 15 Pro Retina. No comparison possible. BMW vs. Yugo. Just not ready for prime time, imo. I returned it for a full credit. I love Best Buy. Will continue to look for a well designed convertible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    what a waste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to start i will say the screen is awesone! But thats about the only thing i like. The mouse pad is almost useless!! The app selection is awful!! And what apps u can get r $5 . And it comes with basically no prograns in the computer. I should have done more research before buying but i loved the screen and figured it was 1300 so it had to have alot with it. You dont even get solitare. And there is no optical drive. I would not recommend this to my worst enemy!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for business...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought not having ports wouldn't be a big deal but its really annoying! No SD card reader stinks too. Other than that its a decent computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Design, but it doesn't live up to my expec..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it for a few days ago, the screen display does not as bright as floor display at the store. On screen keyboard sometimes doesn't pop up when I'm using it as a tablet. When the screen is rotate, it gets stuck. I am very disappointed for what I have to pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay, almost the perfect device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I liked the device. It is too small to be a fully functional laptop (just slightly), and the tablet doesn't come off so it is a clunky tablet. I took it back and got a MacBook Air.

    No, I would not recommend this to a friend