Customer Ratings & Reviews

This is my second XPS desktop, and sports an updated Intel I7, the same processor in my older XPS. The main difference in this one is that the majority of the storage is in the form of a 2Tb hard drive and a 512Gb solid state drive. Of course the operating system (Windows 11) installed on the SSD. This makes for a pretty speedy machine. I have deliberately tried to over-work it by opening large images in Photoshop, performing several edits, undoing the edits in quick succession and can't get this thing to hiccup. Not bad, sort of lends itself to the idea that this PC would be suitable for gaming. It did crash a bit when doing huge Windows updates, not sure I'd blame that on Dell though. It has an NVidia graphics package, that might have helped the performance with the photos. Sharp, bright with no hesitation in the display. Realtek audio is the sound system on the board, the usual reliable but no-frills audio package, pretty much identical to the one in my older XPS. I found it a bit odd that with a pricey tower of this size Dell decided to forego an optical drive, but I guess most people are ditching disks for wireless transfer and USB drives. I would still like to pop in a DVD or audio CD once in a while but not with this machine. I still have some software on DVD's too. I guess that makes me a caveman. The specs say you can upgrade this machine to 64Gb of RAM, which should make it even more sturdy. When you are doing something processor-intensive, you should hear the fans kick in inside this cabinet. Wow. Noisy. It only happened when installing Office. Whirrrrr. I think the price of this will come down in time. I'd recommend it to anyone who can afford it though. It's a nice, fast PC.

This computer really allows me to complete the Laser and CNC files that I work on. Fast reliable speed and I have been really happy with this product.

I am overall very satisfied with my purchase. However this Dell computer could have come with better information regarding the hookup and software details included and not included.

It is a good PC, but if it had one 16GB memory stick (like the specs say it does), instead of the two 8GB memory sticks it has it, would be easier and cheaper to upgrade.

I used to like Dell XPS, but I returned this because could not make a recovery USB drive. I contacted Dell, and did not help. Now, I'm back with HP and paid with the same amount, but better Memory and Graphic card. Only 16GB of RAM, not enough and very loud fan.

Window 11 OS gave me some problems with compatibility drivers that worked on windows 10. This obviously was not a Dell problem but something Microsoft needs to work on.

My new Dell - XPS 8960 is awesome. The Best Buy representative who assisted me was very helpful and very thorough. I am very pleased with my purchase.

For the money, this computer is a good replacement for my old worn-out machine. Software is running in a timely manner.

Good company to do business with I would recommend it to my friends

Computer works perfectly. I transferred data easy. Compu dud this while setting up

Excellent PC tower. Replaced old XPS with this tower and it is very fast. Happy with purchase.

It is user friendly. Need more use time to give a real review. Now is too early to review the item.

Great product (so far), just wish it had 32MB RAM instead (my bad).

smooth running. it's not meant for someone who knows very little about computers to set up this one.

Great desktop use it for streaming pc. It has pcx slot if needed for capture card.

So many new changes it is difficult to grasp everything as easy as the old model.

Excellent product and the Geek Squad came to my home to set up the computer.

I like my new pc, its both perfect for school and gaming.

Product was everything we expected and more. Would buy this item again.

quiet running , windows 11 need to learn about this computer. it will be a great addation..