Customer Ratings & Reviews
- SKU:
- 5808503
Customer reviews
Rating 3.5 out of 5 stars with 680 reviews
(680 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never came I’ve had this appointment for 2 1/2 months and they kept rescheduling everything week and the last week of the 2 1/2 months then told me to get wireless cameras cause they don’t wired but when buying cameras they said they do then they wanted to send a site survey and reschedule twice so I canceled and used cat5 to install cameras
No, I would not recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and geek squad are working for the new cemera very good service
I would recommend this to a friendRated 5 out of 5 stars
Purely professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my cameras and did a great job neat wiring and precise hook ups had cameras up and viewing that same day of the installation
This review is from Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera
I would recommend this to a friend- Cons mentioned:Installation quality
Rated 1 out of 5 stars
Geek squad is no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nope not at all, more damage than good, mess up quack
No, I would not recommend this to a friend Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who performed the install was very professional and courteous
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a really amazing job with the camera setup. Really recommend the cameras and the services.
I would recommend this to a friendRated 5 out of 5 stars
Peemier Sound the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly and all my questions were answered so that i could understand them a very pleasant experience. Ryan Lindsley 5 stars
I would recommend this to a friendRated 5 out of 5 stars
Great security cameras!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with the installation of the security cameras and the installer was great and very professional. He answered all my questions to my satisfaction. Two thumbs up!!!
I would recommend this to a friendRated 5 out of 5 stars
Camera installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech came earlier than expected which was great explained everything to me . Very professional. Veey satisfied
I would recommend this to a friendRated 5 out of 5 stars
Security camera install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a wired camera system and knew we didnt really know what we were doing so we paid for Geek Squad to install it. The Geek Squad guy came and did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like service when i call & i go in store they help
This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install my security system quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents swapped out my old security system and replaced it with a new 4K system. What a difference. The new system puts the old one to shame.
This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)
I would recommend this to a friendRated 1 out of 5 stars
They never came out to install our wired cameras!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never came out to install cameras. They rescheduled our appointment so many times we just gave up and told them to not worry about coming out to install we would do it on our own. Do not put on our account that your service was completed because it was not!!!! Would not recommend to anyone!!!
This review is from Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera
No, I would not recommend this to a friendRated 5 out of 5 stars
Security camera install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the sixth location I have had security cameras installed at. Every time I have used geek squad and have no issues at all. Completely professional.
I would recommend this to a friendRated 5 out of 5 stars
Security Camera install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was honest about why they could not do the install. He was also on time and respected my time.
This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and efficient. Arrived in timely manner and utilized management techniques that were exhibited as usual
This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Caneras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very friendly, prompt did a fantastic job.....Thank You.
I would recommend this to a friendRated 1 out of 5 stars
YOU DO NOT VALUE YOUR CUSTOMERS!!!!!!!!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU TOOK MY MONEY, NEVER COMPLETED THE INSTALL SERVICE YOU KEEP GIVING ME THE RUN AROUND. I GUESS I AM GOING TO HAVE TO FILE A COMPLAINT WITH CONSUMER AFFAIRS, THE BBB AND TAKE TO TWITTER, AND FACEBOOK,
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
- Cons mentioned:Installation quality
Rated 1 out of 5 stars
Never happened.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still not installed. Not sure it ever will be. Big sad. Multiple visits, no action.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Got my home cameras installed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that installed my cameras was very friendly and knowledgeable. He was super helpful throughout the entire process!!
I would recommend this to a friend