Customer Ratings & Reviews
- SKU:
- 5809015
Customer reviews
Rating 3.5 out of 5 stars with 679 reviews
(679 customer reviews)to a friend
Customers are saying
Customers admire the professionalism and installation expertise of the service. They appreciate the punctuality and quick, efficient work. However, some customers have concerns about bad service, no-shows, and exposed wires. There were also complaints about rescheduling appointments multiple times and lack of communication.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation quality
Rated 1 out of 5 stars
First time they let me down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been over a month and still not completed and no phone call of when it will be completed.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installed my security cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers for our new security cameras were on time and very knowledgeable. They did a very neat job of installing and left no mess.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Great Job !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had security cameras installed and the installers did an excellent job ! No complaints.
I would recommend this to a friendRated 5 out of 5 stars
Security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great service, great person as well. He came did his work professionally, I believe he was third party, geek squad should definitely think about hiring him for sure!
I would recommend this to a friendRated 5 out of 5 stars
Colonel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kieth Dye was a greater installer from The Woodlands, TX. He was assisted by a fellow named Angel. Great work men!
I would recommend this to a friendRated 5 out of 5 stars
Thankful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh and his team installed my parents cameras. They explained everything clearly and answered all their questions. Josh and his team were thorough, patient, polite, and knowledgeable on the product. Thank you !!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad took some time with installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took down old camera and install new one. Agent talk to Arlo representative on the phone and answer questions they had and questions I had.
This review is from Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera
I would recommend this to a friendRated 5 out of 5 stars
Security camera installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an excellent job installing our 8 cameras and setting it up with our computers and cell phones. They showed us how to use it and were very helpful.
I would recommend this to a friend- Cons mentioned:Installation quality
Rated 1 out of 5 stars
Geek squad insecurity camera installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was not able to install the system he did not feel comfortable doing the job
No, I would not recommend this to a friend Rated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Installation went very well. The crew were excellent and did their job very professionally. I Highly recommend the Geek Squad security camera install.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Home protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outstanging service concernig securety camera in a very professional manner.,
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
scott with geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott with Geek Squad was fantastic. Very knowledgeable and helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad great at installing cameras!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer did a great job of hooking up our two new outdoor cameras, getting them at just the right angle.
This review is from Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera
I would recommend this to a friend- Cons mentioned:Installation quality
Rated 1 out of 5 stars
Geek squad Tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech came out looked around and said I can't install this system because you have a two story house. That was a waste of my time.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
- Cons mentioned:Installation quality
Rated 1 out of 5 stars
Bad communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting a month to schedule installation, still no call . Very disappointed.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Swann security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher and his teammate did a great job out Swann camera install
I would recommend this to a friendRated 5 out of 5 stars
Install Lorex 8-channel Camera System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two break in we purchased a camera system from Best Buy. The guys arrived on time. Performed their installation in a very professional manner. Thanks Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very helpful, quick, would recommend
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Excellent work performed-professionally installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents work extremely hard installing these cameras, in the attic in 90* heat in the afternoon. Installation went excellent, and cameras look professional.
This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)
I would recommend this to a friendRated 5 out of 5 stars
Great Teamwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team if two that came by where very quick to get things moving along and get me informed of the function and processes of the system.
I would recommend this to a friend