Customer Ratings & Reviews

My cameras still do not work. I have called multiple times get This re. scheduled and get people out every time they get out. It does not get fixed correctly.

They arrived on time. They knew the product and when they were done explained it so we could understand. Perfect

Brandon and Jimmy did a very nice job installing the security system and TV. They desired to do a great installation on both and helped me understand the system enough to get started using it.

Very professional, showed up on time, wore mask, was very informative, technicians worked together well.

Better than I expected.. I'm so glad that I returned the Arlo pro 2 system... They are still sending me emails to update the software.I returned it almost a month ago.. it's like a bad marriage ?? Smh

Everything was great! Richard at Best Buy was excellent as well as the installation.

He did a excellent job! I called different company they didn’t able to get the job done. only Geek squard get it right

The agents installation of 4 of my cameras was very proffessional. I only wish i could of had the other 2 cameras installed for the same price

The agents installed my cameras and walked us through set up and control of them. Very user friendly and great quality - great for business protection

Excellent customer service. The installers were friendly and courteous and did a great job. I would use Best Buy installers again.

Did all the work and explained all the nuances. Very helpful and held my hand to explain as much as I needed. They were friendly and very respectful. Thank you

Reprehensive was very knowledgeable and displayed professionalism in installing camera equipment. Performance completed in a timely manner. Very pleased.

I like service when i call & i go in store they help

I waited for the installer all day and they never showed up.

The geek squad members that came over Paul and Ken were excellent. What fine young man they did a great job and I appreciate the service thank you

Agent did a great job. Installed cameras around the perimeter of the house and the cables are not visible at all.

They never came I’ve had this appointment for 2 1/2 months and they kept rescheduling everything week and the last week of the 2 1/2 months then told me to get wireless cameras cause they don’t wired but when buying cameras they said they do then they wanted to send a site survey and reschedule twice so I canceled and used cat5 to install cameras

The agent ran wires and didn't secure them. Have been waiting 3 weeks for them to return. Supervisor called told me they would come back out and try to fit me in since their best guy was out. Never heard back until I received an email for an appointment for a day that I had told him was not acceptable. Still waiting on them to show up

The installation guy came out each latter he used had change each wire had changed counting what paid at store the installation cost would have around $900 dollars rather than what paid at store $300was what I was told I just took the cameras back store this man was trying to take advantage of me geek squad has always been 100percentln the past

Agent went over camera set up with me and camera placement also showed me how to use hard drive very helpful