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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,051 reviews
  • Rated 5 out of 5 stars

    Great if you have pets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I have a dog that has an endless supply of hair. This vacuum takes care of it - even when the carpet looks clean, running the vacuum over it usually ends up with a lot of dog hair in the tank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have improved the animal vac, literally could probably suck up a small dog.. all kidding aside. It works really well with hardwood floors, Lino etc. not with carpet. Unless it’s a small pile area rug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pet fur vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best vacuum I’ve had to sign up pet fur! I have 3 Shiba Inus and they shed a lot! This is no problem for this vacuum. I am so happy I purchased it, I’ve had it 6 months and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a Dyson and when we shopped for a new vacuum, we tried others, but ended up buying a new Dyson and are very glad we did. This one picks up stuff we did not know was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my third Dysan - it is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest vacuum for picking up animal hair and getting around furniture, and the sale price was less than 1/2 of what I paid for my first one years ago right after Dysan came on the market. Highly recommend for anyone- you do need to change the filters at least once a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Best Vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson continues to be the best vaccum in my opinion it cleans animal hair better than any other make we have tried, i do not care for the ball feature but that seems to be the make every manufacturer is using now. otherwise it is still a premium vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now You See It..Now You Don't!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 dogs. Two of our dogs are golden retriever and one is a beagle. Needless to say we have a lot of dog hair around the house. This vacuum works like magic. Great quality. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson for Life!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never saw myself buying such an expensive vacuum but Dyson really does an outstanding job. You are paying for the product in my opinion not so much the name as other companies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great except one feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great! Good suction, good tools, good maneuvering, easy canister emptying. My only complaint is the foot lever is now missing. Although it stays upright better than others have said, you can’t roll it to another room to store without it reclining again. We are not physically able to carry it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s worked great/unless you got long thick carpet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great vacuum unless you have long thick carpet. It worked great for the rest of the house except our rooms. It would it get stuck from the carpet and wouldn’t move Unless I turned it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about how good a Dyson vacuum could really be, but reluctantly purchased this one…glad I did. Very easy to use, cleans better than any vac I’ve had before. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ball Animal 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a German Shepherd Pitbull and she sheds like no other. This vacuum might be a little on the big side, but it handles a lot and what I need it for. Differently notice a difference using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Bulky and way too Powerful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is way too powerful that an average woman will get the workout for the day vacuuming. It is to bulky to manage it. Dyson really need to think about adding “Drive” feature like the kirby vacuums.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear that you have found the Dyson Ball Animal 2 upright vacuum cleaner hard to push and/or manage. The Dyson Ball Animal 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction!!!! The hose option is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after owning a Shark that was meant for pet hair. The Shark would continuously get clogged with the fine Rottweiler hair. The Dyson never does, and made me realize just how dirty my carpet was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time fan of Dyson. This is our third Animal but first with the ball feature. Takes a little getting used to, but great performance from the vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vaccume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccume is amazing. This is our second Dyson. Our first one wasn't pet friendly but still did a great job. I'm very pleased with it. The only reason I'm not giving it 5 stars is because it's a little heavy for my kits to take up and down the stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed with 4 critters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works really well. Picked up pet hair and carpet fresh left behind by our old vac. The extend’o wand takes a little getting used to and could be a little more user friendly. Still give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Second we our first lasted a decade and finally just had wear and tear. I recommend protection plan has it replaced ours. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great vacuum, but i returned it because we also purchased the V11 canister vacuum. We liked that much better as we have tile flooring and found it better for us. But if we had carpet, this would be the one we would go with.

    I would recommend this to a friend