
Rating 4.6 out of 5 stars with 3051 reviews
4.6- Suction (1188)
- Ease of use (388)
- Carpet Cleaning (286)
- Power (147)
- Weight (137)
- Price (49)
- Noise Level (23)
- Assembly (15)
- Design (11)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Solid Buy / Value Questionable
The vacuum is serviceable and easy to maneuver around tight areas and in small spaces. Pros: Lightweight, visually appealing, strong suction and works on different surfaces. Cons: If you are using attachments and have the tower stationary, it’s possible it tilts over, this happens more often than I would like, some of the attachments and features feel cheaply made, ex: sometimes I feel that a piece is going to snap. Overall: Solid vacuum, does it’s job on carpet and/or smooth surfaces, but for price it seems to be a little high for value.
Posted by Dallas5
- Rated 5 out of 5 stars
Great for Dogs like Aussies and Huskies!
Precursor: A year ago, my fiancée and I adopted an Australian Shepherd Border Collie mix. He came from an accidental crossover litter at an Amish farm. Lucky us, he got the double coat of an Aussie and the long hair of a border collie. This is his first spring as an adult. The shedding was ungodly. I bought this vacuum. It is a literal lifesaver. Pros: The pet hair tool that spins in two different directions is fantastic. My couch, chair, etc are spotless now. In the past I had to use static spray and my garbage smaller vacuum. The Dyson cut through thick dog fur with ease. I’ve seen reviews where the vacuum has a hard time on carpet. That’s not true. It glides over standard thread carpet and does an impeccable job. I vacuumed a two story apartment in about 40 minutes. I picked up more hair, dust, and dander than I thought possible. Noise is not that bad for how powerful the suction is either. My dog was curious, but he never really went after it. You can see how much junk it pulled up in the first use (I vacuumed two days ago with my old unit). Cons: This thing is not great over area rugs. If the entire rug is clear of furniture, then run it over fast without stopping. Otherwise, it will pull up the rug. You have to turn it off and on again to pull it free. I continue to just use the smaller battery vacuum for my area rugs. Using the wand tool can also be sort of a workout. When you turn it on, the suction will fight back a bit. The exhaust can also get a bit hot if you are close to the vacuum doing couch cushions and such. I’m a pretty fit guy and the exhaust had me in a sweat after a little while. None of these cons are deal breakers. If you have an Aussie, Husky, or really any dog with a double coat, then get this vacuum. You will not regret it. It has dramatically improved the quality of life in my home along with the overall cleanliness.
Posted by Moodak
- Rated 5 out of 5 stars
Great performance
I already own an expensive Kirby vacuum which I hate. It's heavy, very difficult to use and shreds belts like nobody's business. I decided to purchase this particular Dyson vacuum based on my daughter's satisfaction of her own 8-year-old Dyson Animal vacuum, the compilation of other reviews here and the fact that it does not have a belt. I have 2 cats and several environmental allergies so a good vacuum is very important to me. I used my new Dyson for the first time tonight after I read the directions. The booklet's pictorial directions were not clear about how to disengage the attachment wand, but Dyson's You Tube tutorial easily solved that problem. Oh my goodness, the amount of hair and dirt this new machine picked up - easily - was simply amazing and it was actually fun to use! I'm actually looking forward to challenging it's performance again soon, and for years to come.
Posted by HappyCamper
- Rated 5 out of 5 stars
I am so happy to finally join the Dyson club
Took about 8 mins to piece together. Now runs like a dream. Used it on a rug that I’ve tried to vacuum several times with another hoover, and in one go with the Dyson I could hear dirt and debris that hasn’t been picked up previously rattling up and into the catchment compartment. It’s super easy to use. Rolls well, and transitions from hard surface to rug effortlessly. Turns corners well too with the roller ball. The alternative suction wand thing works really well too, and it’s handy that a couple attachments for it connect directly to the main vacuum, so you don’t have them getting lost somewhere in the house. It is heavier than many vacuums, and you may find it tedious going up and down stairs. The price you pay for having clean floors. Or just buy one for each floor in your house, and problem solved! Recommended.
Posted by Nick
- Rated 5 out of 5 stars
The power
I thought my old Dyson had suction power, this new vacuum has so much suction power. It literally pulls me forward, you will need a strong grip to keep it in line. My old vacuum broke down and I needed a replacement. Benefits of this vacuum are that the cord is super long, the dust bin is large and the filters keep dust from leaking out.
Posted by Joseph