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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,051 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Very Disappointing Compared to 10+ Year Old Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction but functionally is a huge step back from earlier designs. You have to force it to stand up straight, hose housing connection to main stem is not a good design. Doesn't want to roll well. I replaced a 10+ old dyson hoping for the same quality but this one is a big disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd dyson and I absolutely love them! I do feel like this one is made a bit cheaper than my last but it works great so far. My last ones have lasted well over 10 years and actually are still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With 6 dogs what else would you use?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile floor. Carpet in the bedrooms up to six dogs and we have the best machine as the canister shows you what we pick up everyday and I am not sure what other machine could do as good as the Dotson has done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job so well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Dyson vacuum because it picks up dirt and junk that you can't see! I have tried many other vacuums and they don't compare to this one, I highly recommend it, you must try it and see!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the BEST vacuum that I've ever owned!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Eureka's, Sharks' and I currently have a Kirby, but this is the BEST vacuum that I've ever owned! It works great on hardwood floors, and with just the touch of a button, you switch to carpet. With the accessories that came with the vacuum, I was able to vacuum my blinds, sofa and big chair with only one pass. The extra attachments are easily applied, just a click of a button to disengage the hose, then another click to engage the accessory. To empty the canister, hold the canister over your trash can, click button and debris fall into the trash. This vacuum has the strongest suction EVER! You can actually see the dust being drawn into the vacuum! I wish I had known about this Dyson Animal 2 when I purchased my Kirby Vacuum, could have save over $1,000 bucks. Highly, highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Dyson animal vacuum. Probably my last. Loved the first one. Changes made to this model are very disappointing. No attachments are attached/easily accessible when sweeping. (Switching from vacuuming to using the wand .). The wand is extremely difficult to reinsert back on the sweeper after use. After finishing sweeping it is difficult to get the handle in a locked position. Therefore the sweeper falls over. Very disappointing after loving my original Dyson

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Sharon, this is Carissa with Dyson. We truly value your continued support and we are sincerely sorry to hear you are less than satisfied with our Dyson Ball Animal 2. Our Animal 2 is equipped with our Instant-release high-reach wand, the hose and wand release in one quick, smooth action. We do have a detailed getting started video feel free to view https://www.youtube.com/watch?v=FL8BqHRNx_g. We would like to learn more of your experience and hope you consider reaching out to us at [email protected]. Best wishes, Carissa Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum for dog hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several vacuums that were specifically for dog hair and none of them have worked as well as the Dyson Ball Animal 2 bagless upright vacuum. I love that the hair doesn't get tangled in the brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not as good as the original but close

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace 25 yr old Dyaon that no longer works. I prefer the old one but this one gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally have a vacuum cleaner that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent vacuum cleaner and I should know because I have multiple pets and have had a lot of inadequate vacuum cleaners over the years. I highly recommend this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum - I already have one but bought this one as a birthday gift for my daughter. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this model due to the amp of suction being so much that the brushes would stop turning on our carpet and made it very hard to push. It’s a good vacuum Just make sure it will work on your type of carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removes all pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum is amazing . it removes pet hair like I've never seen before . I'll vacuum today it will fill the canister up . and two days later vacuum again and fills up . alergys are all down in this house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see how long it lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. We have 2 cats and 2 dogs so there is always hair everywhere and vacuums don't last us long. We will see how long this one lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this vacuum at best buy for $299. IT works ABSOLUTELY PERFECT for my home, I have 4 kids. 7 cats. Needs,to be vacuumed at least once a day. Does the job far better than the $1,200 Kirby I bought years ago.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seriously Capable but Seriously Flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ball Animal 2 is my first Dyson vacuum so I didn’t know what to expect. After a few weeks of use, I am amazed by both its capabilities and its flaws. First the good points: 1) Incredible suction. This vacuum cleaner pulls up dust and dog hair like no other vacuum I have ever owned. I am actually embarrassed about how much dirt was in my carpet. 2) Maneuverability. The ball pivot lets me get the Dyson into places that previously required moving of furniture. Excellent feature. Now the bad points: 1) Unusable on plush carpet. Most of my house has berber carpeting and the Ball Animal 2 works great on berber. However I cannot use it in my one room with plush carpet. The vacuum cleaner sucks so hard it sticks to the carpet like a suction cup. 2) Pushing the dirt bin release button too hard dumps dirts all over the vacuum cleaner and the floor. I have already done this twice in 3 weeks and cursed Dyson both times. 3) The power button and the dirt bin release buttons are the same color and very close to each other. See complaint #2. 4) No stand-up lock. Getting the vacuum cleaner to remain in a standing position is frustrating. If you bump it while in the standing position, the Ball Animal 2 easily overcomes the detent and falls down. It has already fallen back on my glass coffee table (luckily nothing broke). 5) The short accessory hose with a long metal tube is very unwieldy. It is really difficult to get into corners with the limited flexibility of the hose/tube. In summary, the cleaning performance of the Dyson Ball Animal 2 is awesome for some types of carpet. The maneuverability is also amazing. However... you will have to live with a lot of very annoying flaws.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for taking the time to share your review on the Dyson Ball Animal 2 upright vacuum. I'm happy to hear how pleased you have been with it's suction and maneuverability this far, in your use. Dyson Ball Animal 2 does feature the strongest suction among our uprights - 270 air watts, for tough tasks across all floors.

      I'm happy to confirm that Dyson vacuum cleaners feature hygienic bin emptying with just a push of a button. The bin of your vacuum will have a MAX fill line to indicate when it is full and time to empty. We generally recommend emptying your bin by the MAX line that the bin has. This will help to ensure ease of emptying, while also allowing for optimal collection of debris. Also, if you ever do notice anything inside of the bin which will not drop out, to prevent the need to touch the inside of the canister you may also slightly separate the clear bin from the cyclone to allow any contents in between the bin and cyclone to drop. This will eliminate the need to reach into your bin with your hand. This is also a great feature which allows you to completely separate the parts for cleaning the cyclone or clear bin as well.

      We would value the opportunity to assist you to ensure your vacuum working properly. Please feel free to contact us directly at [email protected] we are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great for dog hair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever purchased. Maybe it's just the newer technology but my floors have never been cleaner. Picks up dog hair really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, but hair does get stuck in the roller frequently. Have to take it apart to get the hair out - about once a month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum on the market to pick up pet hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ball/Animal picks up ALL of the pet hair in my home. I have 2 Ragdolls that shed regularly and my rugs and furniture are pet hair free. This is the best vacuum I've ever used. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing power compared to earlier models.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the use of the hose. Make the base of the hose able to rotate with the direction of the hose while in use. The vacuum wants to tip over while using the hose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I give this product a 4 is because the handheld part attachment is way too long and it does not allow me to clean in closed tight spots such as inside of a cage. Maybe it the long part that you extend did not go inside of the hose in itself.

    I would recommend this to a friend