Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- |
- SKU:
- 5712663
Customer reviews
Rating 4.6 out of 5 stars with 3051 reviews
(3,051 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.1
Rating 4.1 out of 5 stars
- Ease of Assembly4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Updated our old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is like a Timex watch- it takes a licking and keeps on ticking. Our old one finally gave out after years of abuse and this new one is a great replacement.
I would recommend this to a friendRated 5 out of 5 stars
Great for Pets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! We have two dogs. This picks up all their hair and leaves the house much cleaner than the standard Dyson
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for pet owners! It goes over multiple surfaces without having to adjust the height. It’s an all over great vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fusion. It’s my third and with 3 dogs and two cats and central air I could not live without it.
I would recommend this to a friendRated 5 out of 5 stars
Great for Pets
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuumed mainly because our household owns a cat and a dog. This machine picks their hair off our carpet like no other!
I would recommend this to a friendRated 5 out of 5 stars
I had a Dyson Animal since it came out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my original Dyson Animal for over 10 years and I decided to replace it. I still have my original but I use that now to clean my vehicles. Greatest vacuum cleaner made.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum my only complaint is the hose attachments and having to hold the vacuum back while using the attachment as it tends to pull the vacuum forward
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Good suction but somewhat flimsy construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has good suction even compared to our 15 year old Animal DC14 but the overall construction is somewhat flimsy. The amount of plastic used in the structure is minimal which causes parts of it to bend easily. Our concern is how the structure will old up with 15 years of use or if it falls over a few times. It is the manufacturer's attempt to save money by using less plastic.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
You may view a short video of the testing process here: http://bit.ly/1HmQ7p8
We would value the opportunity to learn more about your experience. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 4 out of 5 stars
Good product, till it died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked completely fine for almost 2 years. Completely died and won’t start. Tried different outlets, cleaning the filters. Still won’t start.
I would recommend this to a friendRated 4 out of 5 stars
Dyson 4 Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuuming, but the attachments are a bit cumbersome. Can’t beat how well it cleans up after three dogs, though. I had my last Dyson for 15 years and will likely never buy a different brand.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible Vaccum power. So strong it was actually pulling up a large area rug along with all the pet hair.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought there was just a lot of hype but used it after using my other vacuum and pulled twice as much dirt and dog hair when I thought it was clean already
I would recommend this to a friend- Pros mentioned:Suction
Rated 1 out of 5 stars
Not quality I expected from Dyson
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a DC25 that's been going strong for 10 yrs but wanted an update...I'm so sorry I updated to the Animal ball 2 and have actually pulled the DC25 back out for use. After just 1 year with the Animal ball 2, I hate it...I have actually disliked from the get go but wanted to give it a chance. It has plenty on suction and seems to clean OK, but it's infuriating to use and feels really cheap. It won't stay upright, constantly falling over at the head (the spot where you lower it to begin vacuuming)...making it impossible to use with the hose extension or even simply move when powered off. Dyson tech suppt will tell you to wait for 2 clicks and then it's locked upright...but it doesn't matter how many clicks there are, the darn thing falls over and has hit so many things including my head. It needs a release pedal like the DC25 had which kept it securely upright. Plus, the hose kinks easily by the handle and is really stiff. The machine start rolling towards you when using the hose and then falls over. Finally, it feels really cheap...the handle even bends while vacuuming. Feels like it's going to snap anytime. I have already switched back to ol' reliable DC25 and don't think I'll be getting another Dyson until they redesign.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Momo,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with the Ball Animal 2, and thank you for the feedback. The hose can indeed be stiff during first few uses, but should loosen up after several uses. However, it's definitely peculiar that you're having issues with the stabilization of the machine, as the stabilizer should allow for a seamless transition of suction from the base to the hose and back. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Rated 4 out of 5 stars
Good product weak handle design
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Dyson vacuum I have purchased. Great product. However the handle does not lock adequately in the upright position which proves to be annoying.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My yellow classic broke in half. Best vacuum ever. I bought a shark and didn’t like it so bought the animal instead. Works great for cat hair.
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using Dyson animal for at least 15 years. This is the second one I purchased. Good and very efficient product. Recommend.
I would recommend this to a friendRated 5 out of 5 stars
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a second vacuum cleaner we bought from Best Buy because we`re very satisfied with it
I would recommend this to a friendRated 5 out of 5 stars
Dyson animal 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent suction. Very powerful pickup. Nice long cord. Not as loud as I thought it bv would be. Glides over tile and carpet.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has lived up ton its reputation! I don’t even mind that it went on sale after I bought it!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Dyson vacuum. This is the best. Works very well and it's very well designed. Yes, it's a little on the expensive side, but well worth the investment. No regrets.
I would recommend this to a friend





