Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- SKU:
- 5712663
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
Dyson never disappoints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is my go to, quality products with great warranties and customer service. Bought to replace a similar product that lasted 8 years.
I would recommend this to a friendDayson.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this vacuum cleaner. It works and does what it is designed for. One detail to pay attention. Not so good on high pile carpet surfaces.
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. The only small issue Is the hose is a little stiff. I’ll give this vacuum a five star rating.
I would recommend this to a friendgood vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the vacuum clean its clean and work good we did not know about the branch but the sale man told me it was a good one and he was right
I would recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson picks up better than any vacuum cleaner! We have a dog and no one can see any hair on the wood floors or the carpet. Of course we use it every day.
I would recommend this to a friendGreat vacuum, cleans deep to get to the pet hairs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, cleans deep to get to the pet hairs. Picked it up at the store. No issues, the check out person was very helpful,
I would recommend this to a friendDyson is great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum cleaner that I have ever owned. Great value and my floors are the cleanest that they have ever been.
I would recommend this to a friendgood but not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my 2nd dyson vacuum in 3 years returned 1st on warranty period it does not live up to all the hype for the expensive price will give this one a chance to see if the 1st one was a lemon
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Diana, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Ball Animal 2. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
cat hair friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a wiz at cleanup after our long hair cat. The system lets you know when it's time to empty and it is very effective at removing all of the hair
I would recommend this to a friendWorth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine. Handling was a bit unwieldy at first, but fine once I got used to it. Does a magnificent job so far.
I would recommend this to a friendSuper Sucker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is even better than the other one I reviewed! Everything I said about the other double it more this model.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been great so far.. Never had a dyson pryor.. I have a pitbull and it works good with his hair..No place for "no tangle" sweeper attachement on sweeper tho..
I would recommend this to a friendQuality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. I should have bought this one since the beginning rather than spent so much money buying three mediocre vacuums.
I would recommend this to a friendCano
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has a dog that sheds a lot. This product has helped them tremendously with keeping up with the shedding
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Great suction. Cheap plastic feel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid for finally going with a Dyson it feels cheaply made. However, it cleans better than anything I have ever used. Kind of confusing.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. Please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
You may view a short video of the testing process here: http://bit.ly/1HmQ7p8
We would value the opportunity to address your concerns in more detail. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
It really cleans my carpets.They look wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought my old vacuum was really cleaning, until I got my Dyson. It is just incredible how much dirt it gets out of my carpets. They look so much better now.
I would recommend this to a friendIt sucks but doesn't suck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. Our second Dyson. Our daughter took our first one to "borrow"... so now we have a new one. Buy when on sale though
I would recommend this to a friendBest for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum and excellent suction! Takes all dirty off both hardwood and carpet floors. Must have!!
I would recommend this to a friendI love it minus the loudness when operated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly for floor and carpet and takes up everything. Tho only downside is it needs to be operated in the morning because the sound quality is high when the power comes on.
I would recommend this to a friend- Pros mentioned:Suction
Dyson
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best suction ever, however the pullout hose fights with you as you try to stretch it to reach areas to clean.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're glad to hear that you've been impressed with the 270 air watts of suction from your Ball Animal 2. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support