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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
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Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,051 reviews
  • Rated 4 out of 5 stars

    Great Vacuum but Not As Good as Animal 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dyson products and the Animal 2 is no exception. However, this one is a bit cheaper feeling than the original. Feels flimsier. Overall still a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    2 stars because it picks up a lot of dirt, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this vacuum. We have low-pile carpet, you would think I was pushing this thing through mud. It’s awful. The self-adjusting height adjustment is an absolute joke. I saw a couple of videos on you tube on how to fix this, but I shouldn’t have to replace parts on a brand new, had it less than a day vacuum. It was over priced, and unfortunately through this virus garbage, we’re stuck with it for now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson vacuum we own. Loved the first one for a couple years so got another for the basement to replace the heavy and awkward Kirby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this vacuum for about month already and I can’t complaint at all. It works perfectly ok, but the only thing that I would update is how it realease from vertical to an angled position.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suction ever, however the pullout hose fights with you as you try to stretch it to reach areas to clean.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that you've been impressed with the 270 air watts of suction from your Ball Animal 2. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall - nicest vacuum I’ve owned. It picks up great, especially dog hair. It’s a little heavier than I anticipated and all of the attachments don’t fit on it so I have to store them separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is user friendly and does a great job. It’s shocking how much it picked up from an area I thought was already clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dydon Ball Animal 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. This is tSecond Dyson floor vacuum that we've owned and they're both great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum for short dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!! I love my Dyson, It is the second one that I have owned and I could not be happier with the amount of dirt it picks up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fifth Dyson vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, my Dyson. This is my fifth one. The 10 year warrarnty from the maufactirere is the best. Just take it in to a dealer and pay nothing to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had just vacuumed with our old canister vacuum and went over it again with this. I could not believe how much extra dog hair and dust came out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum. It picks up everything and works on all surfaces. We have a husky and this picks up the hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and excellent suction! Takes all dirty off both hardwood and carpet floors. Must have!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Dyson Animal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it Four Stars because I don’t like the stand up lock. You constantly have to figit with it to lock in. Arg!!! Overall, I love my Animal. You can’t go wrong with a Dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best vacccum for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my hoover did fine until it broke, I bought the Dyson animal, and after the the first use I saw how poor of a job. the old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson its a great vacuum cleaner better than other the other cheap brand I bought in the past it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I vacuumed I was amazed at the amount of debree the Dyson picked up. Old vacuum is 19 yrs old, guess I should have gotten a new one a long time ago....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning and be fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this vacuum cleaner once I get started it's hard to stop cleaning, thanks for your help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great so far. Love the attachment tool and how easy it maneuvers. Have wanted one for years and not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home vacuum ever. If I had to change one thing it would be the pull out hose kinda difficult

    I would recommend this to a friend