Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- SKU:
- 5712663
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
Amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had just vacuumed with our old canister vacuum and went over it again with this. I could not believe how much extra dog hair and dust came out!
I would recommend this to a friendMy Dyson Animal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it Four Stars because I don’t like the stand up lock. You constantly have to figit with it to lock in. Arg!!! Overall, I love my Animal. You can’t go wrong with a Dyson
I would recommend this to a friendthe best vacccum for pet hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my hoover did fine until it broke, I bought the Dyson animal, and after the the first use I saw how poor of a job. the old one did.
I would recommend this to a friendpowerful and nimble.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced original dyson model with this as it FINALLY broke. Awesome unit, picks up all the bad stuff on the ground!
I would recommend this to a friend- Cons mentioned:Design
Poor design, gets stuck all the time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read so many good things about this vacuum and had a much older Dyson Animal so I jumped on getting this when needing another vacuum. I should have dug deeper as this vacuum has serious issues. The design makes it so it gets stuck to rugs and some floors. Since there is no real space in the front to allow air flow in like other vacuums have it just gets stuck. If you search for Dyson Animal Hard To Push you will find lots of other people having this issue. It also make sit so the vacuum just pushes things around on the floor, there is not even enough clearance around the bottom to pick up cereal or other things you would normally just vacuum up.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. I'm sorry to hear that you have found the Dyson Ball Animal 2 upright vacuum cleaner hard to push. The Dyson Ball Animal 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner is great in picking up dog hair. Would highly recommend this product to people who has pets.
I would recommend this to a friendBest vacuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. You wont every want to use another brand after having a Dyson. Bought one for my mom as well.
I would recommend this to a friend- Pros mentioned:Carpet cleaning
This vacuum is not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is powerful and does very well on carpets; however, if you have hardwood floors (or similar), you should 100% not buy this model. It doesn’t actually suck things up unless it’s perfectly flat, and even then struggles to clean up messes. I usually have to manually sweep a pile of dirt up and run over it several times before the pile disappears.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello zss215,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed the Dyson Ball Animal 2 upright machine on your carpet. The Ball Animal 2 upright has the strongest suction of any upright machine, and the direct-drive brushbar is designed to delve deep into carpet fibers for ground-in dirt.
At the same, we're sorry to hear of your frustrations on hard flooring! The machine's direct-drive cleanerhead is designed to automatically adjust the height between carpet and hard flooring, but you can turn the brushbar off manually for hard flooring or particularly thicker rugs in the home.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suction hose does not function properly. The balance of the vacuum I would highly recommend to any and all prospective buyers.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I vacuumed I was amazed at the amount of debree the Dyson picked up. Old vacuum is 19 yrs old, guess I should have gotten a new one a long time ago....
I would recommend this to a friendExpensive but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our first Dyson was horrible but we gave this a try and it turns out to be a very good vacuum. A little bulky but the no bag feature and easy turning radius make up for it.
I would recommend this to a friendGood but not great Very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sales people were excellent . Had difficulty installing the unit, but they (contract installers),preserved . Apparently, my cabinet is too small.
I would recommend this to a friendI love my Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have cats & dogs its tge best vacuum ever I had a dyson before it was 15 years old so i replaced it with this
I would recommend this to a friendDyson works like a dream
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat the Dyson brand. Other vacuums try to replicate the quality, but you get what you pay for in the end.
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last dyson lasted over 5yrs. Purchased another brand trying to save a few dollars but soon realized why I bought a dyson. New dyson even better than the last.
I would recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. Had it for about 2 years until it stared over heating. Decided to get a different brand. Its a very heavy vacuum.
I would recommend this to a friendVacuum
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although these Dyson vacuum cleaners are very expensive they do a phenomenal job of picking up fur from animals.
I would recommend this to a friendjust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my shark better. nowhere to put attachments to vacuum when not using that i can find. cords nice and long though
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Orlando, this is Kelly with Dyson. I'm happy to hear that you've been pleased with some of the aspects of your Dyson Ball Animal 2 upright. I can confirm that there is an included tool holder for on-board storage of two of your tools, but unfortunately the machine will not hold more than this. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Powerful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as always from Dyson! We have 5 pets and this picks up all the dog/cat hair.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy during sale - saved lots of money!! Picks up tons of dirt, and is actually a little fun to use ...
I would recommend this to a friend