Customer Ratings & Reviews

The vacuum works great on hard floors and rugs and carpet with very short threads. But we have carpet with medium length threads and it sucked itself to the floor so hard that you couldn’t push it. The height of the vacuum head cannot be adjusted. We called Dyson and they advised us not to use it on the carpet, because it could tear the threads out of the carpet. So we returned it. My wife was sad. This was our second animal unit. We have the original which still works, but needs some maintenance.

This vacuum really picks up the dirt and totally removes dog hair. I am very pleased with my purchase.

The agitation makes for superb suction. The plastic however for the handle is cheap and broke off within using it for 2 weeks. Thankfully I bought the warranty protection plan.

I was concerned about the purchase price as I there are cheaper options, but am not disappointed with my purchase. The vacuum meets my expectations.

This was to replace our old Dyson that lasted over 12 years. It is a great vacuum and the attachment for the stairs is awesome.

Love this Dyson - my favorite vacuum it has awesome suction highly recommend

This is hands down the best vacuum that I've own. Sure its pricey, but the quality is well worth the price.

Not as heavy duty as my original Dyson, if it works very well, and I got a good deal on it from the deal of the day

I have been happy with this purchase. It is easy to use and switches between floor types automatically. It is a bit heavy for stairs but manageable .

Wonderful vacuum. Does a fantastic job on both my hardwood and carpeted areas. Even with my heavy shedding Siberian Husky this does the job!

Excellent cleaning ability. The suction is better than any vacuum I have ever had.

So far so good, it hard to maneuver especially in the corner, easy to remove the dirt. But it cleaned good for all types of floor.

Ive had no issues what so ever. Great product if you have animals that shed a lot of hair.

An excellent vacuum with amazing cleaning power! The performance of this vacuum is very impressive to say the least. The suction power and its ability to pick up debris is the best we have ever seen in any vacuum we have ever used. The vacuum came packaged very nicely. Assembly was a little tricky at first. The instructions are pictures only but once we figured things out it was not that bad. Not all of the accessory tools can be attached to the vacuum. The small rotary brush tool needs to be stored somewhere else and cannot be attached to the vacuum for quick and easy access. The vacuum has a nice long cord. It does not retract and it has to be wound around the supplied hooks on the back of the vacuum. Locking the vacuum in its upright position is easy for storage but one thing we noticed that pushing the vacuum around on larger pile carpet would cause the vacuum to release and not stay locked into position. Not that big of a deal but just an annoyance when moving the vacuum around. Vacuuming is easy and maneuverability is nice. It takes a few minutes to get used to the weight of the lower part of the vacuum when maneuvering around but once you do it is easy. The ball rotates easily with the turn of your wrist from the handle and working the vacuum around obstacles was easy. We like that it vacuums all of the way to the edge. Using the accessory hose is a little tricky and my wife found it a little difficult to use to vacuum the stairs. The wand part tucks away inside of the collapsible hose section and she found it a little cumbersome to use. The accessory hose provides excellent suction power and cleans nicely though. Cleanup is easy. The waste container easily pops off with the touch of a button. You then push the button to release the lower part of the waste container and the debris drops right out. Because the vacuum is so good, it picks up a lot of dust and you need to knock the container on the side of your trash can to get the remaining amount out of the container. This can cause a little bit of a dust cloud. Overall, we love this vacuum and its cleaning power. We have three dogs and its ability to pick up hair and debris is amazing. Dyson seems to have an excellent customer support and the vacuum comes with a 5-year warranty which is awesome. It seems to be well worth the premium price. We highly recommend it if you have multiple animals in your house or allergies.

This vacuum is the best I've ever had. It was way better than the cheap vacuums I've had in the past. It sucks up all the hair exceptionally well.

I Love my Dyson. Its the best machine out there for animal hair.

Meets expectations and I am glad I made the purchase. Best Buy always has the best value and price

We upgraded from a Dyson ball to this one for pet hair. We were amazed. Exceptional product

Does a fine job of deep cleaning the carpet, yet I do find that it does not lock in the upright position as my previous Dyson did.

This is my 4th Dyson vacuum. The quality is good and the vacuums typically last about five years.