Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- |
- SKU:
- 5712663
Customer reviews
Rating 4.6 out of 5 stars with 3051 reviews
(3,051 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.1
Rating 4.1 out of 5 stars
- Ease of Assembly4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Said I’d never splurge on a vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally gave in and spent the money on a dyson. I am amazed! I had just vacuumed with my old vacuum and went over it with this and I filled multiple canisters first thing. It’s not overly heavy and maneuvers easily over multiple floor types. To say I am impressed is an understatement. It’s only the beginning, but I find I am vacuuming more often just because I enjoy the ease of use.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Excellent quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does everything it says it will do and more. I have two dogs that live in a 2600 sq.ft. house. The vacuum cleans up all the dirt and dog hair that accumulates with no issues. I love it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Terrible attachment hose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great. BUT, it’s absolutely terrible in the attachment/attachment hose area. It’s does have great suction, but every single time I go to use the attachment hose, the vacuum ALWAYS falls over, no matter how I position it. I just end up using the attachment hose with the vacuum completely fallen over.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Elaine, this is Kelly with Dyson. We're sorry to learn that you're found the hose difficult to use with your Ball Animal 2. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent suction power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of buying cheaper vacuums that break all the time. Decided to upgrade and I’m absolutely amazed at how powerful this vacuum is at cleaning deep into the carpets. Great purchase so far.
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
The Best Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Dyson Upright in 10 years. I have had other brands but none come close to the power of a Dyson. I am very picky about my floors and when I used the animal 2 for the first time, it was shocking how much dirt came out of my carpet. We have 4 dogs and this is perfect for us. This Dyson is easy to put together and start using. I purchased the Dyson V10 stick and will not trade either of my vacuums for another brand.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Love this vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read all the reviews and did tons of research before I purchased this vacuum. I love it! It's as good as everyone says. I can't believe what my old vacuum was leaving behind. I'm very happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was very concerned about potential damage to carpet and tile. Very pleased with the results. Easy to use and the results judging from all the dirt in the catcher is spectacular.
I would recommend this to a friend - Pros mentioned:Power, Weight
Rated 5 out of 5 stars
Powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a surprise for my wife, who had been complaining about our old vacuum, ad Dyson, by the way. We'd had it 11 years. We vacuumed less than 24 hours ago with old vacuum. This one picked up tons of stuff still in the carpet. It's versatile, powerful and light to carry. She is happy!!!
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Suck it up buttercup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to maneuver. Long cord so you don’t have to keep plugging it in. A bit pricey but you should never need another vacuum again. My daughter has had one for 10 years. My main reason for getting this vacuum was for animal. My own hair has been shedding and gets tangled around the brushes on all vacuums I have ever owned. Except for my new Dyson! Would recommend and buy again.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Excellent vac. Out-does my Kirby by far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vac does a great job on both carpet and bare floors. First I vacuumed the carpet with my Kirby vacuum then I vacuumed with the Dyson Ball Animal 2. I was amazed to see how much debris was left by the Kirby (which is supposed to be one of the best vacs and is certainly one of the most expensive!). Great on bare floors as well (not so with the Kirby). I strongly recommend the Dyson Ball Animal 2.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
It SUCKS!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing SUCKS!!! So much better than our first Dyson Animal vacuum and that is saying something. We used the old one then went over the area again and it picked up much more than the old one. I had read that people were having trouble pushing it. My wife is having no problem. She loves it. Best Valentines gift I've ever bought her.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My bissell completely lost suction over time, just like the two vacuums before it. Frustrated, I did some research and decided to invest in a better vaccum instead of going the quick and cheap route again. The majority of my home has ceramic tile with low pile carpet in 3 bedrooms and a large rug in the livingroom. I also have a small dog that moderately sheds. After weeks of comparison shopping, I choose the Dyson Animal. Assembly was quick and painless. Instructions are very simplistic so don't over think it steps like I did. After one pass I immediately wondered why I hadn't bought one sooner! PROs - lightweight, super easy to maneuver and AMAZING SUCTION!!!!! It fluffed my carpet up as if it had just been shampooed. No mess canister dumping and works seamlessly across multi surfaces. CONs - The cord storage hooks do not hold excess cord slack while you are vacuuming. It unravels no matter how you configure them. There is only a designated place on the vaccum for two of the three attachments. You will need to remember were you put the deep clean attachment. As stated in other reviews, it does not easily and consistently lock into the upright position. It sometimes disengages when rolling it on the wheels. Overall, I am VERY pleased with the Dyson Animal and feel it is worth every penny.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Extremely powerful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has some serious suction power. It is great for hard surfaces as well as carpets. The brush adapter for the hose works extremely well for cleaning dog hair off the couch!
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Assembly
Rated 4 out of 5 stars
Worth the extra $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my old Dyson for a little over 10 years so I grabbed this one. I went back and forth between them and landed on this one. It was sort of a pain to put together but after that it worked amazing. When you get it on a rug it is like a self propelled mower that thing just goes. And I did one pass through my house and from what was in the canister it was as if i did not vacuum my house for 3 weeks.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Best Vacuum I've Ever Had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from all the plastic that will eventually need part replacement, it's well built and a strong choice. We have a Labrador that sheds hair like a snow storm, and this is the first vacuum to make thorough work of it.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Rated 4 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the suction, lightweight. Easy to push. Like it.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
DYSON ROCKS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Dyson to replace my old one that I had for over five years. Dyson vacuums are the best! The suction is unparalleled and the ball makes it so easy to push. I have multiple sclerosis and need a vacuum that almost moves on it's own. This Dyson fits the bill! In addition, the sales staff at my local store is amazing! Special kudos go out to Ancil for all of his help.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous animal by Dysan and it was great. This one is made cheaper but it sucks up everything much better. Has a lot of vacuum power. I don't care for the way you need to lock up the handle and then make it unlock to vacuum and I don't like that the cord wraps the opposite way. But the neat swirl attachment if tremendous! This vacuum is worth the money but it could of been built a little stronger.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent for picking up all cat hair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson was recommended by a friend. I have started using it and was so surprised and impressed I went over all areas again, only because I enjoyed using it. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
LOVE my vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't love vacuuming, but I do love the results. I have a Cavalier King Charles that sheds terribly. My new Dyson picks it all up! Love the ease of the attachments also.
I would recommend this to a friend





