Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,051 reviews
  • Rated 3 out of 5 stars

    Not what it used to be

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is not what it used to be. I replaced my dyson With us because I didn’t want to buy a new hose my old one split. This one gets clogged at the hose we’re it switches when you tip it down all the time.I just bought 2 robo vacs so I don’t have to use this

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear that you're finding that the change over valve in your Ball Animal 2 is getting clogged so frequently. We wouldn't expect frequent blockages to occur in this part of the machine, and we'd be happy to go over your machine with you to ensure that it's performing as intended. Please feel free to get in touch with us directly via email at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson animal is a very good product . I believe they get better over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the canister was bigger but this think sucks up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing if you have pets and hardwood flooring!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to push on the carpet. Our old Dyson was alot easier. Might return and go back to the old one.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal 2. I am sorry to hear about the difficulty with the vacuum on your carpet. We would value the opportunity to address this in more detail and want to ensure it is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had one and I will continue to have one. Last for about 6-7 yrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is great. The only downfall would be the awkward vacuum tube, which is harder than normal to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great! I have a lot of animals and it gets all the fur no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing suction

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm picking up our cat pet hair!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than central vac. If you live in p-town, avoid central vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super strong vacuum and easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It picks up things no other vacuum previously would for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice. Poor wond and hose configuration not user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't believe the hype until I bought this thing and brought home to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one we bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was used for over 6 years so we bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek vacuum! Fast shipping and wonderful product. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Dustin Vacs for years and this is their best o e for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy Dyson you’ll never go wrong. Is the best vacuum in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum is the greatest, better than shark!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Dyson and the price Best Buy got us. Couldn't be any happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for this excellent choice. Very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum very hardy and reliable. And affordable

    I would recommend this to a friend