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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,051 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    SUCKS IT RIGHT UP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good suction and quality. A little funny assembly, but got it figured out. Really feels like its doing a good job with getting fine particles and pet dander. Love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 4 out of 5 stars

    Powerful Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson Ball Animal 2 Bagless Upright Vacuum! It's very powerful, and it's very easy to empty the dirt and clean the components. It does take some time getting used to maneuvering it around, but once I did, it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Strong suction, but too many cons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Dyson maneuverability because of its ball design. I can reach some extra area with this design and it is a huge plus. Reachability under furniture is slightly better. I can vacuum both carpet and hard floors like bathrooms without changing any setting. However moving vacuum cleaner on hard floor produces annoying noise and it should not be relied on heavily. I replaced Bissel vacuum cleaner with Dyson Animal 2 vacuum cleaner. I vacuumed whole carpet first with Bissel and then with Dyson. Dyson didn't pick anything new. Dust can was almost empty. It proves that Bissel suction is as good as Dyson. Dyson suction is still very good. I brought Dyson after looking at pictures that I can clean stairs with its extensible hose. But the suction is so strong that hose is pulled back and causing so much of stress on hands to keep it in place. I couldn't vacuum my car easily as compared to Bissel because of it's hose design. Bissel had an expandable plastic hose pipe which also worked great on stairs to some extent by lugging along the stairs. Long human hair is easily tangled to its roll and I had to clean the roll every time I clean my whole house. It runs noticeably hard when hair is tangled to its roll. The tangle free turbine tool works but it is meant for couches because it is very small. Dyson picks up cords, cables, threads easily and I had to pay extra attention so that they won't tangle and damage motor. Dust can collects fine dust and it can spill when detaching it before emptying. I am not very confident that it doesn't leak any dust outside. Attachments are expensive too. It did not have adjustable suction so that it can be controlled for certain scenarios. Given so many cons I would not recommend Dyson so much.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Anil, this is Kelly with Dyson. We're glad to hear that you were happy with the maneuverability and reach that the Dyson Ball Animal 2 provides. The Ball Animal 2 was engineered for homes with pets, with features that dig out dirt, hair and allergens. Dyson Ball Animal 2 also features the strongest suction among our uprights - 270 air watts, for tough tasks across all floors. We're glad that you've been able to vacuum on both carpets and bare floors without needing to change any settings. For added versatility when vacuuming bare flooring, you can disable the brush bar, by pressing the brush bar button - located next to the power button - while the vacuum is turned on and in the reclined position.

      With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has amazing maneuverability and suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum around hands down! It really sucks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! The suction is very powerful and very easy to use and put together. It is a little heavy but I don’t have stairs so it’s okay

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    What can I say, it Sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you heard that right. It sucks literally harder then any other vacuum I’ve had. I’ve got a dyson v11 I usually vac the upstairs with. But a full battery charge doesn’t allow me to finish the entire floor. I needed something that plugged in. After reviewing and bought it specifically due to the suction air watt rating. The dyson v11 came in at 185 on max setting. And the dyson ball 2 came in at 306 all day long, I figured it better suck. Though I see mismatching ratings from dyson on the ball animal 2 with customer questions third party websites and emails to dyson rating it at 270AW. So which is it dyson???

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Love my new Dyson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson vacuum and I love it! The suction power is exactly as described. Works great on my shag rug with the roller turned off. Seems light and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Very powerful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful vacuum that works great on carpet and multiple floors. Attachments are very helpful. The only reason I gave it 4 stars is because it’s too powerful for small carpets. It’s difficult to use on smaller carpets. Overall a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to the multiple vacuum cleaners we have owned this is by far the best. The suction is great and the attachments are excellent. Unlike other vacuums the hose is tough and therefore won't break easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    I like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 pets - 2 cats and a dog - and hardwood floors with some individual rugs. We really needed a vacuum that would slide easily over these surfaces and pick up fur effectively. This machine does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner, was able to suck up even the drywall dust out of the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well even with multiple toddlers and pets!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    Lighter and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 22 year old Dyson died and we never thought about any other vacuum cleaner as a replacement. The newer BALL version maneuvers more easily, is a bit lighter and cleans as well or better than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Perfect for allergies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must clean daily and this picks up all fist and hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dyson - Ball Animal 2 Upright Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. it has some major suction. It is a little loud though and seems to be louder than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Second one owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have owned and it seems to be more powerful. It has an excellent new small attachment that gets after dog hair on anything made of cloth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for pet hair and also easy to use. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Easy to use and dependable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Animal vacuum is everything it says it is. It is easy to use and cleans the floors extremely well. Would highly recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No dirt behind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as good as advertised. If you have stairs it is a little heavy and awkward to use. No complaints gets job done. Little on the expensive side.

    I would recommend this to a friend