Customer Ratings & Reviews

Awesome vacuum. Lots of attachments. Most powerful vacuum I've owned.

Easy to use and has a deep cleaning suction but pushing it on a rug or carpet is rather difficult and heavy.

Works as expected for a Dyson. Works great on dog hair and the cleaning attachments are good for stairs.

I tried changing over to a shark and came right back to Dyson. Really can’t beat the power of this vacuum. I think the only criticism I have is that the plastic hinges could be made better as they have, in the past, broken from overuse (opening the dirt bin). I have had this vacuum for the last 6 years and it still works, I bought another one because I was tired of carrying it up the stairs. So now I have one upstairs and downstairs ;)

The finest vacuum we have ever purchased. After nearly 30 years of going thru "junk" more common brands this vacuum has exceeded expectations. It has a smooth roll on all kinds of carpet thicknesses and sucks up debris and dirt that our other vacuums left behind. If you are done wasting time thinking there is no good vacuum option out there...You owe it to yourself to get this vacuum!!

Bias alert - I had the Animal for about 8 years before buying the Ball Animal 2. This thing works like a wonder. It may take a minute to get used to the steering of the ball, but it becomes intuitive. I love how clean it gets things. It's a solid decision, and as long as it holds up as well as my last Dyson, game on. Two labrador retrievers make this a constant companion for a clean house.

Works perfectly most of the time The ball mechanism is a bit touchy - if you turn it at too sharp of an angle, can come detached but hooks back together very easily in seconds. Vacuums like no other vacuum I have ever had before. One improvement would be to have a hose option for the hand held - currently only has a pole which makes it difficult to use in that way.

We bought this following having had a Roomba for about a year. We have a German Shepherd that sheds a ton in the house. We could always notice some hair laying around but he Roomba did fairly well across the hardwood but not as well in the thick rugs. The first pass with this Dyson over a 5'x7' rug almost completely filled the bin with dog hair you couldn't even see that must have been stuck deep in the rug. It works as great as expected!

This vacuum is great, cleans everything that I've tried it on. Easy empty. Great machine

The price tag is steep, but it is definitely worth it and will change your cleaning world!

Love the changes from our old Dyson. Positive improvements. It's amazing the amount of pet fur you didn't know you had until its picked up by this vacuum. Can't go wrong with Dyson

Great suction and so easy too use. Slightly heavy but not too bad. Awesome vacuum picks up everything

This is a great vacuum. It has tremendous suction and is easy to empty

The ease of use and the power are second to none. I would highly recommend this product

I had the first generation Dyson low reach vacuum and was a little apprehensive about if a smaller machine could do the same work my tried and true first gen unit I gifted to a family member did. I was absolutely blown away by the incredible performance and maneuverability of this new ball style vacuum. I am consistently impressed with the dust and debris that this machine pulls out of our carpet weekly.

This vacuum has great suction and easy to use minus the hose. The hose has great strength but lacks flexibility.

We've had the Dyson for a month and like it. It is very easy to handle around furniture and has good suction.

Wow. That's really all there is to say. Loads of suction. We got this to replace a Shark Navigator that kept tripping our arc fault breakers. Since Dyson uses brushless motors there is zero motor spark so the arc faults no longer trip. Definitely a win win since it has way better suction than the Shark too. Wish I would have purchased it sooner.

Ok, let me just say that Dyson vacuums are the best!! And the animal has been great for sucking up the stinkin hair my Australian Shepherd sheds constantly and all the stuff kids spill (including glitter!). I highly recommend the warranty in case ya suck up anything crazy because they just give you a new vacuum!

So far I am very pleased with this vacuum. It has more suction than any that I have used before and does a great job on my carpets. There was a bit of a learning curve to get the hose back into its slot. :) The only thing that bothers me is that when I pull it back onto its wheels to roll and put away it snaps back down flat all the time.