Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- |
- SKU:
- 5712663
Customer reviews
Rating 4.6 out of 5 stars with 3051 reviews
(3,051 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.1
Rating 4.1 out of 5 stars
- Ease of Assembly4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Wonderful Vacuum!!! You won't be disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum!!! This has made my life so much easier! I am so happy about the capabilities that this vacuum has, and have no worries about it. My son has 2 Akitas who go through a Blow out period and I regularly have to vacuum those monstrous coats. This vacuum is amazing! It has no issues at all.
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 4 out of 5 stars
Good vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of power. Hard to push on some carpets. Easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
ANOTHER GREAT DYSON
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE DESIGN AND EASE TOM USE. THE SUCTION IS SUPERB AND EFFICIENT.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how strong this vacuum is, but there are a few things I feel like they could have made better but it’s really not a big deal. It would be better if the cord was retractable, and the hose was more flexible, it being so stiff makes it hard to use really quick on the corners. But the quality of the suction makes up for these minor things.
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
POWERFUL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has great power and is a great vacuum, however the power is also it's downfall to me. Works great on any carpet that is basically flat and flush, but if you have a carpet that is shag or is slightly longer it becomes very hard to control/push the vacumm because it pulls the carpet into the machine. It does clean much better than any vacuum i have ever owned, just isn't always easy to maneuver.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
This vacuum really sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks pet hair with ease! I have a Maine coon, Sheltie and three children under 13 (thankfully non shedding lol). If I had a two story home I would recommend buying a second one. My wife says it is heavy.... I say it is heavy duty. We have a combination of hardwood, tile, and wood flooring. My only complaint is I wasted money on other vacuums in the past.
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Best Vaccumm Ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this vaccum, it is so easy to use and it is really powerful
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Powerful Suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't believe that the claim was true that this vacuum had the best suction of all vacuums. Well . . . it's true and I'm totally convinced. My wife showed me the container of dust after using the vacuum for 10 minutes. If you don't have this suction machine, you're not thoroughly cleaning your carpet. Dyson is absolutely #1!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Beat vacuum for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the suction is second to none! My last Dyson lasted 12 years
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Two thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Dyson Ball Animal 2 bagless upright vacuum. Works great in cleaning my wooden floors and does a great job with suctioning up my pets hair. I also recently used the attachment hose to clean my dogs mattress. Two thumbs up. Thank you Dyson for creating a powerful vacuum. Cleaning the floors has been such an easier task for me.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent suction on this vacuum. Easy to push around.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Dyson vacuums. I had my previous vacuum for over 20 years and I am a true Dyson fan. This is my first Dyson ball vacuum and so far I love it. It very maneuverable and easy to use and very lightweight. Would recommend to anyone who wants a long term vacuum!
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Good for 1 moderate shedder (dog)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction. Dog in the house spreads out quite a bit so this is a good model. We are about two weeks in and use it every couple of days. No issues. Kindof difficult to make it stand upright but overall good. I like that it has an easy release to put the gross stuff straight in the garbage.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and picks up so much way better then a Kirby I was holding on forever
I would recommend this to a friend - Pros mentioned:Suction
Rated 1 out of 5 stars
Great vacuum if you just want to spend a lot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I can't understand why there are so many five star reviews of this vacuum. Its design flaws are obvious to anyone from the first minute you try to use it. I will say that I am glad I kept my 13 year old Bissell since I have to use it often since the Dyson Ball Animal 2 isn't able to be used, at least easily, in many situations. Like my Summary line says, this is a great vacuum if your intent is simply to spend a lot of money. It does cost a lot of good money. However, just keep in mind the limitations I am about to list. First, if you have carpet, especially anything that is high piled or even medium piled, it will basically feel like it is going to damage the carpet and even possibly suck it off the tack board. Since the height can't be adjusted, this $500 piece of junk can't be used on carpet with any height to it, I still have to use my old Bissell to vacuum the carpet in my bedrooms. Second, if you want to use the attachments, be ready to go through a very cumbersome and annoying process that basically feels like you are taking the thing apart to do so. The pet hair attachment does work well since the vacuum has great suction, too bad it is so inconvenient to use since you almost need to be factory trained to use the attachments. Third, the vacuum does a fairly good job on bare floors with dirt and dust. However, anything on the floor greater in size than a bb or so, it will just push it around and it won't vacuum it up since the clearance of the beater isn't that high and can't be adjusted. Never fear, when using the Dyson Ball Animal 2, you can simply pick the vacuum up and set it down on that debris and it will suck it up finally. Nice isn't it! Fourth, there is no lever to lock it upright or release it, so you just have to force it upright into the locked position and force it down when you need to vacuum some more. Also, often, you will think it is locked upright and then it will fall over on you. How great is that! Finally, I will say it has a nice long cord, something that was well thought out. Overall, if you buy this vacuum, keep your old one. The Dyson works great except for when you need to use attachments, vacuum carpet, anything larger than a bb off a bare floor, or safely lock it in place. It is a good, expensive second vacuum cleaner since you still need another one to do most things.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to read your review, and to learn how unhappy you have been in your use thus far with your Dyson Ball Animal 2. The Ball Animal 2 was engineered for homes with pets, with features that dig out dirt, hair and allergens. Dyson machines have higher levels of suction power - while this works for a majority of carpets, there are select fibers that may not be compatible. The air seal would be limited due to the suction power of the machine, from the result of the high suction and the self-adjusting feature.
We wouldn't expect to hear that the tools and attachments are difficult to use. I am happy to inform you that the tools of your vacuum may actually be used both on the wand as well as on the hose. This will make cleaning more convenient and will also prevent tension and stress on the hose when performing different tasks where the wand is not needed. You may view a guide for reference below: https://bit.ly/1TXPXHn
I'm sorry to hear that you are experiencing an issue with your Dyson Ball Animal 2 staying locked in to the upright position. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
While we don't expect our valued owners to experience any issues with their machines, we are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful easy to use with a large easy to empty canister
I would recommend this to a friend Rated 5 out of 5 stars
Dyson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter for her wedding shower
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great suction!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight to use. Easy to assembly. I would recommend this vacuum.
I would recommend this to a friend Rated 5 out of 5 stars
good vac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted to buy this since all of my friends said good about it, and finally I got it, on sale price, good price, for a good quality vacuum
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Deirdre’s best deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum cleaner I have purchased,it works good. And the pick up is great,I will always buy a dyson they have a great name easy to assemble.The other vacuum cleaners I have purchased were not reliable and did not last that long.With dyson u can’t go wrong so purchase it.
I would recommend this to a friend





