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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,051 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Gets the job done and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two long haired cats who shed everywhere. This vacuum does an amazing job of getting the cat hair up through out the apartment and is great on rugs and wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum and I won’t ever buy anything else! Superior suction and great attachments. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson vacuum cleaner. It has great suction, picks up all the pet hair and doesn't leave any pet smell in the air. It also glides very nicely from my carpets to my hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best vacuum I ever had...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum it the best and it is light weight I take it up down the stairs no issues,it cleans awesome I have two cats one dog no problems cleaning up all the hair

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old dyson animal vacuum was awesome and lasted many years. This new one doesn’t go from moving to stand still position very easy. Other than that it's great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Machine. Well worth the money. Very Powerful. Its a bit heavy but not a problem for us, just be aware. Really great vacuume cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Not my favorite design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction, of course, is awesome! However, I am NOT a fan of the ball. It doesn’t lock properly to stand up all the time so it falls over easily.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Well worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the cheapest vacuum out there but nothing out performs it. I ran it AFTER the cleaning service got done and it picked up a ton of dog hair that was embedded in the carpet fibers.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good vacuum, with some flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the vacuum works great. The vacuum has great suction on carpets and wood floors. Takes a little bit to get used to. As advertised the attached hose and other attachments work great on blinds and things high up. The problem is, the hose isn’t flexible at all. So vacuuming a couch or anything in short range is difficult and extremely awkward. If you are not going to be using the attachments frequently, I would recommend this vacuum.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Thomas, this is Kelly with Dyson. I'm happy to read your review and learn that overall, you've been pleased with your Ball Animal 2 upright. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome! It is the most powerful vacuum I've ever used. It requires very little maintenance and is always ready to clean the dirt and dog hair off our floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum all around, but the hose and attachments are not as easy to access as other machine brands. Overall the performance of this unit takes away from this shortfall.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice vacuum. I had to replace my older dyson. This vacuum has a very powerful suction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never paid this much for a vacuum before, but I believe it is a worthy investment. It is easy to push around and easy to work. It collected a lot of debris during my first 2 uses.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Hair in roller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great suction. It is very powerful. The problem I find is hair gets stuck in the roller. And it’s hard to clean . I have returned This item about 3 times and the problem still happened!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this many times over the last month and it has done an exceptional job. Impressed with the power it has.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    It's alright.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, but it has a lot of physical flaws and sometimes feels like it will break at any moment. The suction is good but the structure needs a redesign.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum ever!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the one to leave reviews and stuff, so I must really love this vacuum to do so. I will say, It took me about 3 weeks to decide whether to buy or not to buy and if to buy which one to buy... Sounds like a riddle, right?! To be honest I don’t know why I waited so long. This is by far the best vacuum I have ever used in my life. I mean I thought I had the cleanest house until my dyson vacuum proved me otherwise. I was amazed and appalled at the same time by the amount of dust and dirt it picked up in my house. I have nothing negative to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Strong suction and no brush buildup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super strong suction and brisk doesn’t get super clogged like other vacuums!!! It is a bit heavier than other vacuums but is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A real animal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum with extreme sucking power for animal fur. It earns it's name.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful and flexible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with useful and versatile adapters. Suction is so strong that small area rugs will be picked up. Cleans floor and carpets very well.Highly recommend it.

    I would recommend this to a friend