Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- |
- SKU:
- 5712663
Customer reviews
Rating 4.6 out of 5 stars with 3051 reviews
(3,051 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.1
Rating 4.1 out of 5 stars
- Ease of Assembly4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Dyson vacuums for many years . This Animal 2 is the best yet . With 270 AW of suction power this vacuum exceeds all others including the Cinetic models ( at 180 AW ) .
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful vacuum. Strongly recommend especially to pet owners. Fabric attachment gets all hair of the coach in seconds.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it on my tile flooring and carpet, only issue I have is with one of my area rugs it doesn’t flow over easily. I’m assuming it’s theway the area rug is piled. But all in all it’s a very good vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this vacuum for about three months, but it has become a must in my house for my beagle. He sheds like none other, and this has been a life saver!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great quality vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a mix of hardwood, carpet and tile in our home and the Animal 2 has worked great on every surface. Simple to use and worth the money.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the powerful suction of this vacuum. I wish it would have a level change for floor and different thickness carpets. On the area rug the suction is so strong it’s a workout to do it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing vacuum for pet hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dog has a ton of hair. It’s constantly everywhere. Always in need of a lint roller. This Dyson works absolutely amazing. Easy to use and to clean. I love my Dyson.
I would recommend this to a friend Rated 5 out of 5 stars
Powerful vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance exceeds expectations. Side by side comparison done with previous vacuum and this dyson picked up what was left behind. The pet tool is awesome too.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Nice Christmas present to myself.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effortless to assemble and I am elderly. The pickup suction is awesome. Daughter has one 10 years old still working great.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Good cleaner. Just minor design problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really strong. Good quality. The attachment brush is good for steps. However, the hose is really stiff and it is hard to use the attachment brush.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old Dyson animal ball the first one got it over 10 years ago. This new version is more powerful and has better Maneuverability. So far very impressive.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction, seems to really pick up all the dust compared to other vacuums I have owned. Simple to clean the filters
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the first Dyson Animal I owned. However, this one weighs a lot less and still has powerful suction. It just feels cheap. As long as it cleans, I’m good!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best Dyson yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson replaces one we've had for 15years. We've always been pleased with the old one, but the new one clearly out performs it. Hope it lasts as long.
I would recommend this to a friend Rated 4 out of 5 stars
Great vacuum for low surfaces, very minor complain
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if I got a defective product or they all come like this, but my vacuum seems to heat up my carpet very quickly and makes a few squeaking noises. Not the biggest deal as long as the vacuum works, but the fact that I have to question it is enough to knock a star. That and the fact that i think the quality of the accessories lacks a bit. Regarding its main purpose, the vacuum is excellent at picking up small items for low surfaces though I probably wouldn't use it on a shaggy rug or carpet as it is very low to the floor. Still, im a dyson fanatic and probably can't switch brands after this.
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Dyson Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Vacuum Is great!!! I highly recommend for anyone with carpet! Not too loud but not too silent either. Great purchase and would purchase again in the future
I would recommend this to a friend Rated 3 out of 5 stars
Least favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5th one I have owned. Clunky -had to remove parts to make it work. That was advised by the Dyson Service department. Handle always releasing from the ball. It is a good thing this wasn't my first Dyson purchase as it would have been my last for the money spent.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Aimee, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal 2. If you are attempting to move the machine while not in use, it is meant to be picked up by the cyclone handle and not tilted back and rolled on the back wheels. We would value the opportunity to address this in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Bestever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I’ve ever used. Try using it when you think your carpet is clean, surprise!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum suction. I recommend highly if you are looking for a vacuum. Price is high but worth it.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 3 out of 5 stars
Unhappy sweeper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thrilled when I bought this. Used it on carpet and was disgusted to see what was left after vacuuming with my old sweeper. Two days later got new Ultra Soft Carpet, a good brand, and can’t get it to move. It has no way to raise the level for a carpet that is more plush. I could use it on my hardwood floor, but that’s a small portion of my home. Who wants to have to switch between two sweepers, not me. I would love to give this one star due to my frustration and apparent waste of money. But gave it three because where it works, it works really well.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. Thank you for taking the time to write your review on the Dyson Ball Animal 2 Upright vacuum cleaner. The Dyson Ball Animal 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The vacuum's key components have been engineered to fit inside of the ball itself, giving this machine it's sleek, streamlined profile. Dyson Ball Animal 2 features 270 air watts of suction power, making it one of our most powerful vacuums. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors.
I am very sorry to hear that your Dyson is hard to push on your new carpet. This may be the result of the suction forming an air tight seal between the cleaner head and the floor. That being said, We would value the opportunity to assist with your machine, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support





