Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- |
- SKU:
- 5712663
Customer reviews
Rating 4.6 out of 5 stars with 3051 reviews
(3,051 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.1
Rating 4.1 out of 5 stars
- Ease of Assembly4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 4 out of 5 stars
Very powerful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extreme power and suction makes it cumbersome and somewhat difficult to use, to the extent that my wife cannot operate it which unfortunately means I will be doing all the vacuuming.
I would recommend this to a friend Rated 5 out of 5 stars
Best vacuum ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. It’s extremely well-designed. It’s the best performing vacuum I have ever owned as well. Definitely worth the money.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Wow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most powerful vacuum I ever owned. Dog hair stand no chance. Worth the higher price for excellent quality.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson Ball Animal 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as always, this is our 3rd Dyson Ball Animal Vacuum. If you have dogs with long hair you cannot go wrong.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best Vacuum I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best. I actually went home, unpacked it, and was so confident in this product that I threw away the box. I then vacuumed the entire house. Easy Peasey
I would recommend this to a friend Rated 5 out of 5 stars
Dyson brand is a MUST!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dysons! This is my upright one as the first ran its course and they always live up to expectations!
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Best sweeper for pet hair ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great transition on hard wood floors to carpet. Great suction, one sweep and every crumb/dog hair/dirt speck is picked up. Easy transition to hand held brush for the couch.
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Maybe not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have large dogs and keeping up with the shedding is a must. We previously had a Dyson and it finally had to be scrapped after a decent 10-year run. We purchased the new one and while it works reasonably well, it's just not as solidly built as previous models. It's a pain to keep it standing upright, the hose attachments are not designed well, and long hair easily clogs up the rollers. It still gets the job done, but IMO, it's not worth the price tag and we'll be looking for a different vacuum manufacturer next time around.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Travis, this is Kelly with Dyson. Thanks for sharing your review. The Dyson Ball Animal 2 was engineered for homes with pets, with features that dig out dirt, hair and allergens. It sounds unusual that you're experiencing an issue keeping your vacuum in the upright position. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
In regards to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. Also if you're noticing hair build-up in the brush bar of your machine, you will want to ensure that you're taking time to remove that, so that hair isn't able to accumulate further in to the cleaner head, and get wrapped around the spindles that keep the brush bar in place.
While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does exactly what vacuums are meant to do, get dirt out of carpets not just move it around. It has made my 10 year old carpet look new again. Thanks Dyson!
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Pops
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strongest sucking vacuum I’ve ever owned. The only issue is that you have to really snap it hard into its upright position or it’ll fall over.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I really enjoy Dyson products. They are top notch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the animal dyson and the mini dyson for my car and quick clean ups. I really enjoy using them! Nothing but the best!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It works well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums we have used. It’s so easy to clean and empty all the garbage you pick up. It’s so easy to use. We love how it works.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great Suction
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has a ton of suction compared to the shark we had. Makes it hard to push on carpet at times but worth it!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for those who have pets. Amazing suction and you will be surprised how your carpet looks after using the vacuum
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its amazing after using our old vacuum we used the dyson and it picked up almost 5 more bins of dust dirt and cat hair that is amazing how the carpet really looks clean
I would recommend this to a friend Rated 5 out of 5 stars
My dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seem to only buy Dyson vacuums since my first 15 years ago. Never have had an issue with it turning on and is able to suck up any mess my kids can make. I had to replace my last dyson which I had for about 5 years only because I get the wand part of it seemed to not have as much suction as it once had. But who knows how many socks and legos my son made it pick up. Usually a vacuum wether is bissle or hover or any other brand will last us 8 months to maybe a year. So I’m happy when my dyson 1st one lasted for 7 and the last one lasted for 5. We tend to vacuum daily so it gets plenty of use.
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great for pet hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine for everyday use as well as for someone with pets. I have a dog and cat who both shed like crazy. This keeps up with all the hair.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful suction, love Dyson didn't consider any other product. Love the warranty and that Dyson will have several free clean and inspect times through out the year.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson Number 1
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson makes really good vacuums! I have pets and this model was half off and does a very good job at cleaning.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson Animal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second Dyson Animal purchase and I couldn't be happier with this product. Dyson sticks behind their products and suction is great for my dogs hair.
I would recommend this to a friend





