Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- SKU:
- 5712663
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Pick up great, moves around furniture much easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up hair and crumbs easily and moves around furniture with ease. It is heavy, hard to manipulate up and down steps. I have to use more muscle power than I should for such a costly vacuum.
I would recommend this to a friend - Pros mentioned:Suction
great suction on all kinds of floor but not wallet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very manueverable and effective suctioning. Flies twist hard wood floors and caprets effortlessly. WOnderful price.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Gets the job done well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vaccum I have owned so far. Gets the job done. Gave new life to my carpet. Great for pet hair and cat litter.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Good investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I have had two of these. It does a great job at really getting your carpet clean.
I would recommend this to a friend Works well!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Didn't realize how much dirt our previous vacuum was not picking up until we used this one. It is amazing.
I would recommend this to a friend- Pros mentioned:Suction
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the vacuums I've tried before this is my favourite. Great suction and quiet for a vacuum. I can use it while my kid sleeps without waking him. Love it!
I would recommend this to a friend Best ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuum i have ever used dyson products are really good and worth the price
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Love my Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Kirby girl, however I love my new DYSON! Would definitely recommend this vacuum cleaner!
I would recommend this to a friend - Pros mentioned:Suction
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just vacuumed my house before I purchased my new Dyson. After coming home I vacuumed again and was amazed after one room the canister was full. Great suction.
I would recommend this to a friend Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had a Dyson in years but my other vacuums have broken right after warranty expires even with due diligence on cleaning of the machine and maintenance. I forgot how well these vacuums picked up dirty, debris and particularly pet hair. I gave it 4 stars because my prior Dyson did not have the ball, which is great for getting under furniture but it tends to be a pain in the but to get to stand back upright fully when utilizing the other tools. Still a great purchase.
I would recommend this to a friend- Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suction is so strong. Using it for the first time in the bedroom filled the majority of the canister with dust that my old vacuum didn’t pick up!
I would recommend this to a friend - Pros mentioned:Suction
Not enough value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an old Animal vacuum and this one is not made as well, especially for the price. It doesn't stand in the upright position very well and taking the high reach wand off and putting it back on is awkward. A plastic piece has already broke off. The suction is very good, but you can't adjust it for high carpet so it take effort to push on high carpet.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with dyson. We're sorry to hear that in your use, you've found the quality of the Ball Animal 2 to be lacking. Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8
With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction
Best vaccuum ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my dyson because the box said best suction of any vacuum and it is true!! Best vacuum I’ve ever had, or used.
I would recommend this to a friend Dyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one one of several Dyson produced I own and I never been disappointed
I would recommend this to a friend- Pros mentioned:Suction
Unreal suction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to vacuum for the first time and felt like I was on a ride! The suction is so unreal compared to the last vacuum I had bought!
I would recommend this to a friend - Pros mentioned:Suction
best upright vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best upright vacuum that best buy sells. if you need something better youll need to get a Kirby
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Powerful machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerful machine with many attachments available. Carpet style that it will clean is limited to low close tight nap. Minor altering does make it good for all carpets, my invention.
I would recommend this to a friend - Pros mentioned:Suction
powerful, heavy, wand problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful suction, but a bit heavier that I was expecting. The wand is not flexible enough, I have hard time using it for stairs, hard to move.
No, I would not recommend this to a friend - Pros mentioned:Suction
Deep clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful beater bar and suction. Its definitely heavier than most other models but it's the deepest cleaning.
I would recommend this to a friend - Pros mentioned:Suction
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! I can vacuum everyday and the trash bin is always so full from the super suction. Very happy and highly recommend !
I would recommend this to a friend