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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,051 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing negative I can say about the vacuum. I’ve own previous models and all I can say they get better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum very light and not too noisy would highly recommend this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is amazing. You think you have been vacuuming your house, get ready to be surprised after you try this beast.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction power on this vacuum is amazing. Sucks all the pet hair right out. Especially in those hard to reach areas.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard some mixed reviews about this vacuum. Overall I love this. It gets the job done and makes carpet look new due to how much it picks up!! I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & easy to clean. I like not having to use a bag

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Powerful vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful suction, effective at pulling up pet hair. Awkward to lock into upright position. Expensive.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. The Dyson Ball Animal 2 features ball technology, which allows for easy navigation with the turn of a wrist. The vacuum's key components have been engineered to fit inside the ball itself, giving it its sleek, streamlined profile. Dyson Ball Animal 2 features 270 air watts of suction power, making it one of our most powerful vacuums.

      I'm sorry to hear that you are experiencing an issue with your Dyson staying locked in to the upright position. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.

      While we don't expect our valued owners to experience any issues with their machines, we are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums I’ve ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product with strong suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing, I have 2 dogs and it gets all the hair up in one pass! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for all kinds of floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuum cleans wood floors & tile. Attachments make cleaning furniture with dog hair easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent at Sucking up Fur

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really well to clean up after my animals. I have a huge 100 pound black lab and a little 24 pound pug and they both shed like crazy. It's hard to keep up with, but with this vacuum I do have the ability to keep up better! I vacuum almost daily to keep up, so the only part that stinks is having to have the vacuum be down a couple days a week to be cleaned and have filters dry.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    This SUCKS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes great products! Really recommend this vacuum if you have a mixture of carpet and wood floors also!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great for hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new vacuum. After looking at the possibilities we chose the Dyson. Strong. Great for dog hair. Good edge cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Most powefull vacuum yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the most powerful vacuums I have used, you can feel it attaching to the carpet just by the suction power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many vacuums that seem to work for a few months then break. This one comes with a 5 year warranty and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Shark vacuum quit working and decided to try a Dyson. Best vacuum by far.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this product for an even exchange. It sucks well, the canister disconnects a lot is the reason why I am returning for another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best vacuum we have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have owned and we have two Rottweilers that have put it to the test; no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum but perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how powerful this vacuum is. I like all the accessories it comes with. But, the extension vacuum tube is hard to extend. Maybe it will loosen up over time.

    I would recommend this to a friend