Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- SKU:
- 5712663
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Power
Excellent powerful vacuum cleaner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Dyson vacuum cleaner. It only does not get 5 stars as it is too powerful for carpets with a deep pile.
I would recommend this to a friend 10 years and still going strong!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would go trade with any other vacuums out there!!! simply the best and worth the splurge!
I would recommend this to a friendExcellent sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up dog hair like no other vacuum. Love the attachments and the ball makes it easy to get in right places.
I would recommend this to a friend- Pros mentioned:Suction
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum will never buy any other brand after getting a Dydon
I would recommend this to a friend - Pros mentioned:Suction
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really powerful and easy to maneuver. The suction power picks even smallest of things.
I would recommend this to a friend - Pros mentioned:Weight
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and light weight Would recommend this product
I would recommend this to a friend - Pros mentioned:Suction
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is powerful, that's about all I like. It's really heavy, doesnt stand upright by itself because the small plastic balls doesnt hold up the weight of the vacuum. The hose to vacuum small surfaces, couches, or stairs is impossible to work with. It recoils too easily so you're spending more energy pulling on the hose on top of trying to vacuum. However the multitool for small surfaces is the best I've seen.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you've encountered issues with getting your Dyson Ball Animal 2 to lock in to the upright position. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
In regards to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home.
Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Carpet cleaning
Great Vacuum for Pet Owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 dogs and so far this vacuum has done a great job of keeping our carpet dog hair free.
I would recommend this to a friend - Pros mentioned:Suction
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum with lots of power. Has a lot of features and works great
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome vacume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacume I have ever bought. I would recommend this vacume to any one. The power is awesome and easy to use
I would recommend this to a friend - Pros mentioned:Suction
Only brand ill use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mom and she loves it, it works better than any other vacuum she has used.
I would recommend this to a friend - Pros mentioned:Ease of use
Mary Renee Hendricks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Dyson it does a great job on pet hair easy to handle and store
I would recommend this to a friend - Pros mentioned:Suction
WOW
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not imagine all the dust and debris picked up with this vacuum, definitely top quality
I would recommend this to a friend - Pros mentioned:Power
Worthit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A little heavy but good power and cleans well
I would recommend this to a friend - Pros mentioned:Suction
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is outstanding! We have three dogs and it’s extremely powerful.
I would recommend this to a friend - Pros mentioned:Suction
Love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why I didn’t buy a dyson in the first place, this vacuum is amazing! The suction is amazing.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Excellant pickup on carpet. Nice long AC cord.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well. Quite manageable to move on carpet. Noise level is good. Hose length is short though.
I would recommend this to a friend - Pros mentioned:Suction
Love This!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is worth the money. It deep cleans and the suction is incredible. My carpets are cleaner!
I would recommend this to a friend - Pros mentioned:Ease of use
Great vaccum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this vaccum. It picks up everything and its so easy to use.
I would recommend this to a friend - Pros mentioned:Suction
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Dyson Vac for my granddaughter as she has dogs and she said it is the best one she has ever used.
I would recommend this to a friend