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Customer Ratings & Reviews

Model:
227635-01/334176-01
SKU:
5712663
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,051 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    The suction is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is very good, overall design is good, but over the time some parts are getting loose.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum we have ever owned. This is one powerful unit. We were shocked how much stuff it picked up!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! The suction is excellent I have pets and it does the job!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Powerful vacuum but made with cheap parts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original owner of the 1 generation. This one is way more powerful but all materials seems cheap. Using the hose is a challenge, you will be dragging in the floor the vacuum as the hose is has a strong spring in the middle. Looks like dayson spend all in the vacuum system (powerful) but created around the most cheap materials and missing the ergonomics on the ease of use.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Felix, this is Kelly with Dyson. Thank you for your review. We're sorry to learn that you found the hose to be challenging to use. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Crazy suction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this Dyson, because the old Dyson we had for over 10 years stopped working. Unable to take it in for repairs due to the pandemic, we bought this and did curb side pick up. Our family room carpet is a little over a year old and we have thick padding. With this Dyson, it has to much suction for this room. It is very hard to move across the carpet in that area. Other then that, the Dyson is nice! Hoping it lasts as long as the first Dyson

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Ok vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has strong suction, works great for what i need it, even tho there are other vaccums out there that offer same quality for much better pricing

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Replaced an old Hoover upright.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have a pet, but this machine does a really good job on all floor types.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fusing vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our Dyson Vaccum , we have only had it a couple months but it works really great

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Super Suction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on all floor surfaces particularly carpet Great if you have pets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great pet vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great vacuum at an affordable price. Does good on pet hair and easy to empty.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    DYSON's are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dyson and I will never purchase a different brand. They are the best out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson never fails me!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 cats and a dog at this time. No one can believe I have a pet at all bc my house doesn’t smell like cat litter or dog and I give credit to my Dyson for this. Also, there is enough noticeable hair that if looking for it, you may think I have one pet. This is my 5th Dyson. I was talked into buying one by a sears salesman many years ago and I love them more with each new one I get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the performance would def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The ultimate vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dyson!! Great at going from carpet to hard floor. Wish all vacuums had this much suction!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! Must need for heavy shedding pets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dyson rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum but have decided to purchase a stick model.Much smaller and easy to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    just a great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get used to the ball, it's a bit heavier than my older Animal. The suction is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great upright vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better it's light to pick up and carrie it up or take down the stairs it does great job cleaning to

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful. Sucked up dust at the bottom of the carpet like it was nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson Ball Animal 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Vacuum, it picks up dirt easily and is easy to use and maneuver.

    I would recommend this to a friend